The Locauto-Team in Siena was friendly and helpful. The car (Van) was ok, with two exceptions: (1) the seat next to the sliding door on the right side of the car could not be moved. Therefore there w... See more

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Quick and good service very flexible and thinking with the customer. In this case we could pick the car up at Bergamo airport and return it in Siena which was excellent for us. Nice brandnew car and v... See more
Company replied
Your team was very accommodating. Especially, when they took time to drop off the vehicle at the hotel in Siena. The only one issue, but we figured it out was returning the car. That was a dau... See more
Company replied
Great service and attitude! We needed a rental car during our time in Siena for a wedding and we didn’t have a booked reservation. The representatives were friendly and found us a suitable car within... See more
Company replied
Company details
Written by the company
Presso l'ufficio Locauto Rent di Viale Europa 23 a Siena potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0577288938. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
V.le Europa, 23, 53100, Siena, Siena / Toscana, Italy
- +39 0577288938

Unisciti a MyLocauto Friends
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Locauto in Siena and Terni were great
Locauto in Siena and Terni were both awesome to deal with. Our car overheated on our way to our next destination. They responded quickly, gave us options and worked with our schedule. We exchanged car in Terni without any fuss.

Reply from Locauto Group - Siena DT
Process of receival and delivering if…
Process of receival and delivering if car easy and fast. Not expensive and nice car :-)

Reply from Locauto Group - Siena DT
The hire of the car was smooth and no…
The hire of the car was smooth and no problems returning the vehicle. I was asked if I wanted to take out no hassle insurance for eight days it was a bit pricey at 300 euros but I did accept it, something you might need to factor in.

Reply from Locauto Group - Siena DT
Make sure you take your passport as proof of identity
the staff were very patient withus as we had forgotten to take our passports with us. We did however have them on our phones.

Reply from Locauto Group - Siena DT
Great car and service!
It was a great car that worked well, with friendly, helpful agents. Grazie!

Reply from Locauto Group - Siena DT
Great experience
The Smart Check in was a tad clunky but once it was done, it made the car pick up very smooth. I was in and out in about 10 minutes.

Reply from Locauto Group - Siena DT
Great experience
The entire car rental process, from pick-up to return, was very well executed.

Reply from Locauto Group - Siena DT
Good service and a good selection of cars.
The service was fast and friendly. The car was new and in good condition. The car return was easy. Highly recommended! Jukka from Finland.

Reply from Locauto Group - Siena DT
We are from the USA and don't speak…
We are from the USA and don't speak Italian. The people at the rental place in Siena were incredibly helpful and friendly.. The service was excellent.
The return also was effortless. Thank you

Reply from Locauto Group - Siena DT
Easy car hire
We hired our car in Italy. Car hire with locauto was friendly and efficient.
The car was excellent and extremely clean.
We had to change where we returned the car to, and this was done easily and without any issue.
Will definitely use this company again.

Reply from Locauto Group - Siena DT
Everything no hidden surprises. was very smooth
Everything was very smooth. I hard a small scratch damage and the man inspecting the car on my return was able to give a cost for repair which I signed off on. It was very reasonable and no hidden surprises after. A very good experience all round.

Reply from Locauto Group - Siena DT
The service is Professional
The service is Quick and professionnel . The car was perfect and the one I rented

Reply from Locauto Group - Siena DT

Reply from Locauto Group - Siena DT
Professional and friendly attitude and many troubles to left the car
We wait just ten minutes to retire the car. The information about the assurance and the car was adequate and friendly.
The experience to left the car in Bolonia airport was opposite. To find the parking and then the places of Locauto inside was difficult. Finally, the instructions to find the office were wrong. When we found it there was no time to check. A nightmare

Reply from Locauto Group - Siena DT

Reply from Locauto Group - Siena DT
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.