Everything was simple and Quick. Only Small thing, hard to locate the drop point in Rome..Suggestion to put a commercial sign on the road when we come to the entrance… We turned around a few Times be... See more
Company replied
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We had a wonderful experience with Locauto, thanks to Luca in Rome office. He was incredibly kind, attentive, and professional from start to finish. Luca made everything easy and smooth, patiently hel... See more
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The staff upgraded our vehicle category because the car in our original category wasn't available. The car was new and comfortable for five people with suitcases and bags. The pick-up and drop-off... See more
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Booked through Expedia. The Rome train station office wasn’t too easy to find when arriving off the train but the checking in process was quick, as was the collection and drop off. Would recommend.... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Via Giolitti, 34 potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020416. Tutte le targhe delle vetture Locauto sono registrate ed il sistema operativo del parcheggio le riconosce in automatico; nel caso in cui la targa non fosse stata ancora registrata, oppure in caso di malfunzionamento al sistema, sarà necessario suonare alla colonnina presente e comunicare all'operatore che si tratta di una vettura Locauto.
Contact info
Via Giovanni Giolitti 34, 00185, Roma, Lazio, Italy
- +39 0243020416
Unisciti a MyLocauto Friends
4.5
Excellent
3K reviews
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The car that was there was not of the…
The car that was there was not of the same category but rest was fine
27 September 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Car was ready and very clean
Car was ready, short wait time, car was very clean and low mileage, friendly staff
7 October 2026
Reply from Locauto Group - Roma Termini Stazione Ferroviaria
Thank you for your feedback! Fausto
Great check-in and check out experience
5 October 2026
Reply from Locauto Group - Roma Termini Stazione Ferroviaria
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
We had a wonderful experience with new car
We had a wonderful experience with Locauto, thanks to Luca in Rome office. He was incredibly kind, attentive, and professional from start to finish. Luca made everything easy and smooth, patiently helped us with all our questions, and made us feel well looked after. Thank you so much for the excellent service — we truly appreciate it!
28 September 2026
Reply from Locauto Group - Roma Termini Stazione Ferroviaria
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Everything was perfect when I went…
Everything was perfect when I went directly to termini station office in Rome and booked the car
4 October 2026
Reply from Locauto Group - Roma Termini Stazione Ferroviaria
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Drop off in Rome , Everything was simple and Quick
Everything was simple and Quick. Only Small thing, hard to locate the drop point in Rome..Suggestion to put a commercial sign on the road when we come to the entrance… We turned around a few Times before figuring out we had to enter a multiple parking level for your office and drop location
27 September 2026
Reply from Locauto Group - Roma Termini Stazione Ferroviaria
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Booking process
5 October 2026
Reply from Locauto Group - Roma Termini Stazione Ferroviaria
Dear Thibault,Thank you for sharing your feedback with us.
We are truly sorry to hear that you experienced difficulties during the booking process through a third-party broker.
We value your feedback and sincerely hope to have the opportunity to welcome you back in the future to provide you with a completely seamless experience.
Chiara
I booked an Opel Corsa and I got a Fiat…
I booked an Opel Corsa and I got a Fiat Panda thats a smaller car in a inferior category according to Locauto website. And to top it all off, they charged me the price for the Corsa.
The excuse was there was no other car available.
22 September 2026
Reply from Locauto Group - Roma Termini Stazione Ferroviaria
Dear Franco, thank you for your review.
We are truly sorry for what happened during your rental; this does not reflect our standards of service.
For any further information, please do not hesitate to get in touch with our Customer Service:https://portale.locautorent.com/websitecs/cs-home.aspx
We hope to have another opportunity to regain your trust.
Elisa
Very helpful staff
1 October 2026
Reply from Locauto Group - Roma Termini Stazione Ferroviaria
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Good service and vehicle as booked.
26 September 2026
Reply from Locauto Group - Roma Termini Stazione Ferroviaria
The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide
The pick-up and drop-off process was clear and convenient
The staff upgraded our vehicle category because the car in our original category wasn't available.
The car was new and comfortable for five people with suitcases and bags.
The pick-up and drop-off process was clear and convenient.
27 September 2026
Reply from Locauto Group - Roma Termini Stazione Ferroviaria
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Reply from Locauto Group - Roma Termini Stazione Ferroviaria
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Good Staff and Service
26 September 2026
Reply from Locauto Group - Roma Termini Stazione Ferroviaria
Many thanks, see you soon! Erika
Good all round
Booked through Expedia. The Rome train station office wasn’t too easy to find when arriving off the train but the checking in process was quick, as was the collection and drop off.
Would recommend.
21 September 2026
Reply from Locauto Group - Roma Termini Stazione Ferroviaria
Hi! thank you for your wonderful feedback! See you at the next rental, Gaia
Reply from Locauto Group - Roma Termini Stazione Ferroviaria
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Amazing service
Every time, zero problems. Young and helpful people working for the company.
17 September 2026
Reply from Locauto Group - Roma Termini Stazione Ferroviaria
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
All was exellent
24 September 2026
Reply from Locauto Group - Roma Termini Stazione Ferroviaria
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - Roma Termini Stazione Ferroviaria
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
Reply from Locauto Group - Roma Termini Stazione Ferroviaria
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
Excellent service as always
17 September 2026
Reply from Locauto Group - Roma Termini Stazione Ferroviaria
Thanks a lot for your comment! It has been a pleasure to receive you! See you soon, Ginevra
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