Salvo at the Pisa airport desk is what made my experience great! I was there for work and I had a problem with another rental company and was left with no car in the middle of summer! Salvo was so fr... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Salvo at the Pisa airport desk is what made my experience great! I was there for work and I had a problem with another rental company and was left with no car in the middle of summer! Salvo was so fr... See more
Company replied
The price was the best we could find, and the entire rental process was smooth and hassle-free. Everything went exactly as expected, with no hidden fees or unpleasant surprises.
Company replied
Had a late night flight to Pisa, arrived at car rental desk, the customer agent was polite, friendly & explained everything clearly & I was away in 5 minutes. They gave me an upgrade at no extra cos... See more
Company replied
We rent cars in Italy regularly and have sometimes had unpleasant surprises. This was our first experience with Locauto, and everything went very smoothly. Pick-up and drop-off were very quick, the st... See more
Company replied
Presso l'ufficio Locauto Rent di Pisa Aeroporto potrai scegliere tra un'ampia gamma di auto a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020421. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio di noleggio.
Piazzale Mario Cobianchi SNC, 56121, Pisa, Pisa / Toscana, Italy

Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The front office staff was kind and helpful. The vehicle was almost new and both the check-out and check-in procedures were conducted smoothly.

Reply from Locauto Group - Pisa Aeroporto
The price was the best we could find, and the entire rental process was smooth and hassle-free. Everything went exactly as expected, with no hidden fees or unpleasant surprises.

Reply from Locauto Group - Pisa Aeroporto
Salvo at the Pisa airport desk is what made my experience great! I was there for work and I had a problem with another rental company and was left with no car in the middle of summer! Salvo was so friendly and accommodating and took the time to work something out for me and organized a car for me immediately with no hassle! I was so relieved and extremely pleased! 🙏🏼 the rest of the rental experience was very very easy and smooth. Great staff! 👍🏼

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto
superb interaction by Locauto from start to finish and always service with a smile. From emailing to get a quote and being happy with the value, to arriving at the desk in Pisa and going through the procedure, to collecting the car outside and then to the return everything was easy and straightforward and because this is our experience every year since 2000 and during our 3 or 4 trips per years we will always only use Locauto because they are the best

Reply from Locauto Group - Pisa Aeroporto
Great place helped us out when flight was cancelled and didn't charge crazy prices like the others could thank them enough. Easy 5 stars.

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto
The pick up and check out went very smooth without any problems.
The car was kinda new, so no problems.
We received what we asked for.

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto
Quick paperwork, friendly staff, good car. I recommend it. I will use it again.

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto
We rent cars in Italy regularly and have sometimes had unpleasant surprises. This was our first experience with Locauto, and everything went very smoothly. Pick-up and drop-off were very quick, the staff were very pleasant, and the value for money was excellent. I think we will rent from Locauto again for our future trips to Italy.

Reply from Locauto Group - Pisa Aeroporto

Reply from Locauto Group - Pisa Aeroporto
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.