We have been renting cars through another organization for years and ended up at Locauto based on the reviews. You do need a bit of patience to pick up and return your car because of the row, as the l... See more
Company replied
Location
Switch locationStazione di Napoli Centrale, 80143 Napoli, Napoli / Campania, IT
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See what reviewers are saying
Pick-up and drop-off were incredibly quick and easy." The rental experience was positive and went well. However, upon picking up the vehicle, the tank was not completely full. At drop-off, the rec... See more
Company replied
Absolutely perfect, very nice lady at the counter gave us a new car with 12000km, smelled new, clean, we took a trip to Alberobello(the other side of the Boot), and it was just a very good experience.... See more
Company replied
We had a good experience with Locauto, we received an Opel Corsa , model 2026 and we had no problems.Fortunately we did Not have any incident so it was ok, but we also had an additional insurance for... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Napoli Stazione di Piazza Garibaldi, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0815534282. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Stazione di Napoli Centrale, 80143, Napoli, Napoli / Campania, Italy
- +39 0815534282
Unisciti a MyLocauto Friends
4.5
Excellent
2K reviews
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Would not rent here again!!!
The car has several scratches and a big dent on the front fender. Interior was not very clean. The seats were not easy to adjust because they need to be fixed.
We missed our train because the return location is very difficult to find plus they charged us a day late fee for being 9 minutes late due to not being able to get there.
5 October 2026
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
Thank you for taking the time to leave a 5-star review. See you soon, Fausto
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
Dear Robert,thank you for taking the time to write this review.
We are glad that you enjoyed our service and our staff.
We hope to welcome you back for a 5-star experience.
Elisa
Really apreciarte this Service this…
Really apreciarte this Service this staff it was incredible polite abs servicial
24 September 2026
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
Thanks for us your positive feedback, we are glad you enjoyed your trip with Locauto. Fabio
I rented an automatic and received a…
I rented an automatic and received a mechanical. Besides, the fuel was not fully full.
21 September 2026
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
Dear Sergio,thank you for your review.
We apologize that your experience did not meet your expectations this time. Our Customer Service team is available to assist you further through this link: https://portale.locautorent.com/websitecs/cs-home.aspx
We hope to have another opportunity to regain your trust.
Elisa
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Cool, but I didn’t get the car I had booked
Good service, nice people eager to help. But I have booked a Volkswagen car and got a peogeot - the car was 😣 awful. I mean all was ok, nothing was broken, but the car itself is not useful.
18 September 2026
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
Dear Anastasiia,thank you for your review and giving us the possibility to explain.
We are glad that overall everything went well, despite the vehicle provided.
We are sorry that the car did not meet your expectations. However, we would like to remind you that our reservations are based on vehicle category rather than a specific model, which is why we cannot guarantee a particular car.
We hope to welcome you back for a 5-star experience next time!
Elisa
Very friendly staff and cars in…
Very friendly staff and cars in excellent condition. I would rent with them again. 100% recommended
18 September 2026
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
We are so happy about your all-out stressless experience. Lucrezia
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
It was hard to find the office in…
It was hard to find the office in Naples, but all the rest was fine and easy
9 September 2026
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
Dear Robert,thank you for your feedback. We are glad to hear that the rest of your rental experience was fine and easy! However, we apologize for the difficulty you experienced in finding our Naples office. We are currently working on providing clearer directions to make the pick-up process even smoother in the future. We appreciate your business and hope to welcome you back soon!
Elisa
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
Many thanks, see you soon! Erika
Good service new car everything perfect
1 September 2026
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
Thank you for taking the time to leave us a positive review. See you soon, Enrico
The personnel are very helpfull
The personnel are very helpfull. Fast and gentle processings… car is clean and new.
1 September 2026
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
We are so happy about your all-out stressless experience. Lucrezia
Decent car
Decent car, decent price. Difficult to find the rental car return. We missed our train because of it.
30 August 2026
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
Dear Nelson,thank you for taking the time to write this review.
we are deeply sorry for the difficulties you experienced during the drop-off.
We sincerely apologize for the inconvenience and the frustration caused, especially since it led to you missing your train. We truly value your feedback and we will use it to significantly improve the directions and the information provided to our customers to easily reach the return parking area.
Thank you for bringing this to our attention. We hope you will give us another opportunity in the future to provide you with a much smoother and stress-free experience.
Elisa
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
We appreciate your kind comment, thanks a lot. We are glad that you enjoyed your trip with us. See you soon, Lorenzo
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Totally easy to rent and return
23 August 2026
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Absolutely perfect
Absolutely perfect, very nice lady at the counter gave us a new car with 12000km, smelled new, clean, we took a trip to Alberobello(the other side of the Boot), and it was just a very good experience. No deposit needed, payed 90eur for the day, and returned full tank. Thank you, Locauto... Great, 5 stars.
20 August 2026
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Good customer service and value for…
Good customer service and value for money, however not sure why extra money is charged after the car is dropped off
19 August 2026
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
Thank you for the great review! Stefania
Reply from Locauto Group - Napoli Centrale Stazione Ferroviaria
Dear Katia,thank you for sharing your experience.
We are glad that you enjoyed our service and we hope to welcome back in the future for a 5-star experience!
Elisa
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