The website was easy to use for booking and changes. The team at the Ferrara location were so friendly and welcoming - they answered the phone when I called to let them know I’d be late and were very... See more
Company replied

Via Bologna, 623, 44124 Chiesuol Del Fosso, Ferrara / Emilia Romagna, IT
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The website was easy to use for booking and changes. The team at the Ferrara location were so friendly and welcoming - they answered the phone when I called to let them know I’d be late and were very... See more
Company replied
Renting a car here was so effortless. They are friendly, kind, thoughtful, and trustworthy. They don’t try to talk you into buying their insurance. They trust your decision. The car we reserved was t... See more
Company replied
The woman at the Florence location and the woman at the Ferrara location were both so nice and so helpful. This was such an easy rental experience and I will definitely use this company again if I nee... See more
Company replied
Quick action of rental works Nice to talks with information
Company replied
Presso l'ufficio Locauto Rent di Via Bologna 623 a Chiesuol del Fosso potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0532905322 Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Via Bologna, 623, 44124, Chiesuol Del Fosso, Ferrara / Emilia Romagna, Italy

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Website was easy to navigate, excellent customer representative, no surprise fees. Vehicle in good repair.

Reply from Locauto Group - Ferrara
Very friendly and correct service and communication. Everything was handled correct and fast. Recommended.

Reply from Locauto Group - Ferrara
The woman at the Florence location and the woman at the Ferrara location were both so nice and so helpful. This was such an easy rental experience and I will definitely use this company again if I need to rent another car! Absolute amazing people at this company!!!!

Reply from Locauto Group - Ferrara
Quick action of rental works
Nice to talks with information

Reply from Locauto Group - Ferrara
Renting a car here was so effortless. They are friendly, kind, thoughtful, and trustworthy. They don’t try to talk you into buying their insurance. They trust your decision. The car we reserved was the car we received and it was ready to go. Priscilla and Gaia were wonderful. We highly recommend renting from this car rental agency. You won’t regret it

Reply from Locauto Group - Ferrara
Got exactly what we needed and the documentation did not take much time. As we return the vehicle exactly as instructed and in good condition, the process was entirely hassle-free. Very reliable service and would definitely recommend.

Reply from Locauto Group - Ferrara
Very friendly staff and easy procedure for car pick up.

Reply from Locauto Group - Ferrara

Reply from Locauto Group - Ferrara

Reply from Locauto Group - Ferrara
The website was easy to use for booking and changes. The team at the Ferrara location were so friendly and welcoming - they answered the phone when I called to let them know I’d be late and were very accommodating. Drop off at the Milan airport also went smoothly. Our VW Golf was in good condition. I appreciated having an automatic transmission and the ability to pay a little extra for a “No stress” return. Thank you!

Reply from Locauto Group - Ferrara

Reply from Locauto Group - Ferrara
Kindness of attendants at the desk, quality and cleanliness of vehicle and finally the flawless closing of contract…

Reply from Locauto Group - Ferrara
The car was perfectly clean and the customer service was great, very nice people

Reply from Locauto Group - Ferrara
Cars was in good state. Fully cleaned, paying the full insurance at desk permit to avoid blocking the waranty. Only thing, the QR code to rent in express mode don't work

Reply from Locauto Group - Ferrara
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