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Locauto Group - Como Reviews 

362
TrustScore 4.5 out of 5

4.7

Via Varesina 138, 22100 Como, Lombardia, IT


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Rated 4 out of 5 stars

Pick up and delivery was flawless and fast. I don't give you five starts because I believe your charge to refuel the car was excessive. Unfamiliar with the area I did not find a gas station close enou... See more

Company replied

Rated 5 out of 5 stars

Friendly, helpful, and kind service. We needed a last minute rental and the lady who helped us both days was great. If we ever needed to rent a car in the Lake Como area, we would definitely book thro... See more

Company replied

Rated 5 out of 5 stars

We originally had a car booked through europcar in Milan, but when we turned up they refused to rent us the car, terrible customer service. We then went to Locauto in Como, the team there are simply... See more

Company replied

Rated 5 out of 5 stars

Both the collection and delivery points were staffed by people that were really helpful and friendly. My only reservation was the Opal Frontera. The car was new but for long journeys the seating was v... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Presso l'ufficio Locauto Rent di Como in via Varesina 138, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero 031522300 Servizio di noleggio furgoni a breve termine per lavoro e traslochi.


Contact info

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4.7

Excellent

TrustScore 4.5 out of 5

362 reviews

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4.7

All reviews

(362)

58,178 reviews in the last 12 months

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Rated 5 out of 5 stars

Always easy to book

Always easy to book, great value, and the best helpful staff - thank you! 😀

21 May 2025
Locauto Group - Como logo

Reply from Locauto Group - Como

We're happy to hear you had a great time in Italy. See you soon, Ginevra

Rated 5 out of 5 stars

The help was excellent

The help was excellent! Superb customer service. Really nice car! They even gave me a bottle of water.

16 May 2025
Locauto Group - Como logo

Reply from Locauto Group - Como

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 4 out of 5 stars

Your systematic not supporting either…

Your systematic not supporting either English or Arabic ( your reports ) ,price much different than onther companies and you don’t have whatsapp in case of support needed.

12 May 2025
Locauto Group - Como logo

Reply from Locauto Group - Como

Thank you for your feedback. Our customers reviews are important for us to improve the quality of the service provided. We have forwarded your report to the competent department. We can't wait have you on board again, Anna

Rated 5 out of 5 stars

Second booking with locauto

Second booking with locauto. Thank you 🥰

3 May 2025
Locauto Group - Como logo

Reply from Locauto Group - Como

The team is thrilled to hear such good feedback, and we're proud to be one of the most efficient rental car offices. We look forward to seeing you again soon, Davide

Rated 5 out of 5 stars

Fantastic service

There's is a great team in Como that helped us to have a more comfortable experience, upgraded us with a better car with no cost and also were very gentle and efficient. I would recommend with no doubt.

16 February 2025
Locauto Group - Como logo

Reply from Locauto Group - Como

Thank you Eduardo for your feedback. Our customers reviews are important for us to improve the quality of the service provided. See you on the next rental, Gaia

Rated 4 out of 5 stars

Helpful and friendly staff

Helpful and friendly staff
Reasonable price
Could keep an eye on the level of ad blue in cars that require it

30 November 2024
Locauto Group - Como logo

Reply from Locauto Group - Como

Thank you so much Alexander! Is there anything would you suggest we improve? See you soon, Anna

Rated 5 out of 5 stars

The rental team in Lake Como very…

The rental team in Lake Como very attentive and profesional.
Car was ready and in perfect condition.
Return at Florence Airport was seamless.
Thank you

27 September 2024
Locauto Group - Como logo

Reply from Locauto Group - Como

Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania

Rated 5 out of 5 stars

Nice people

Nice people, clean cars, great service!

19 September 2024
Locauto Group - Como logo

Reply from Locauto Group - Como

Thank you for your feedback! Fausto

Rated 5 out of 5 stars

Very good service

The process of taking over and drop of the car is very simple and fast. Instead of booked car I got a bit better car class with auto gear and very economical . Other important point I was used debit card only

14 September 2024
Locauto Group - Como logo

Reply from Locauto Group - Como

Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia

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