Pick up and delivery was flawless and fast. I don't give you five starts because I believe your charge to refuel the car was excessive. Unfamiliar with the area I did not find a gas station close enou... See more
Company replied

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Pick up and delivery was flawless and fast. I don't give you five starts because I believe your charge to refuel the car was excessive. Unfamiliar with the area I did not find a gas station close enou... See more
Company replied
Friendly, helpful, and kind service. We needed a last minute rental and the lady who helped us both days was great. If we ever needed to rent a car in the Lake Como area, we would definitely book thro... See more
Company replied
We originally had a car booked through europcar in Milan, but when we turned up they refused to rent us the car, terrible customer service. We then went to Locauto in Como, the team there are simply... See more
Company replied
Both the collection and delivery points were staffed by people that were really helpful and friendly. My only reservation was the Opal Frontera. The car was new but for long journeys the seating was v... See more
Company replied
Presso l'ufficio Locauto Rent di Como in via Varesina 138, potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero 031522300 Servizio di noleggio furgoni a breve termine per lavoro e traslochi.
Via Varesina 138, 22100, Como, Lombardia, Italy

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Reply from Locauto Group - Como

Reply from Locauto Group - Como
Always easy to book, great value, and the best helpful staff - thank you! 😀

Reply from Locauto Group - Como
The help was excellent! Superb customer service. Really nice car! They even gave me a bottle of water.

Reply from Locauto Group - Como
Your systematic not supporting either English or Arabic ( your reports ) ,price much different than onther companies and you don’t have whatsapp in case of support needed.

Reply from Locauto Group - Como

Reply from Locauto Group - Como
Nice service but expensive and good answers for the wuestions

Reply from Locauto Group - Como
There's is a great team in Como that helped us to have a more comfortable experience, upgraded us with a better car with no cost and also were very gentle and efficient. I would recommend with no doubt.

Reply from Locauto Group - Como

Reply from Locauto Group - Como
Helpful and friendly staff
Reasonable price
Could keep an eye on the level of ad blue in cars that require it

Reply from Locauto Group - Como

Reply from Locauto Group - Como
The rental team in Lake Como very attentive and profesional.
Car was ready and in perfect condition.
Return at Florence Airport was seamless.
Thank you

Reply from Locauto Group - Como
Once again Matteo and Maurizio from Como

Reply from Locauto Group - Como
Very easy and friendly car pickup and drop-off experience.

Reply from Locauto Group - Como
The process of taking over and drop of the car is very simple and fast. Instead of booked car I got a bit better car class with auto gear and very economical . Other important point I was used debit card only

Reply from Locauto Group - Como
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