A very quick and easy process. Very reasonable privés. But most important, very kind and understanding personel. Veronica from the Brindisi agency was very kind, extremely thoughtful and very understa... See more
Company replied

Aeroporto Papola Casale, 72100 Brindisi, Brindisi / Puglia, IT
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A very quick and easy process. Very reasonable privés. But most important, very kind and understanding personel. Veronica from the Brindisi agency was very kind, extremely thoughtful and very understa... See more
Company replied
Very straightforward process and reliable staff that go the extra mile for their customers. Our flight was delayed and we just made it to the rental desk at Brindisi airport prior to closure and t... See more
Company replied
The thing that you are doing so well is not badgering people about insurances they neither want or need. It was so refreshing to still be asked if it was something we wanted, but at no point did I f... See more
Company replied
Great services, new cars, easy check in and check out, friendly staff, I always rent with Locauto, grazie mille, bacci e abbracci per voi!
Company replied
Presso l'ufficio Locauto Rent di Brindisi Aeroporto potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 0243020411. Se riconsegni il veicolo oltre l'orario di chiusura dell'Ufficio, dovrai parcheggiare il veicolo nello stallo dedicato e lasciare le chiavi, gratuitamente, nella key-box presente nei pressi dell'Ufficio. Servizio Elefast: il noleggio digitale, che ti permette di prenotare e ritirare l’auto in modalità contactless direttamente in parcheggio, senza passare dal banco di noleggio.
Aeroporto Papola Casale, 72100, Brindisi, Brindisi / Puglia, Italy

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Easy checkin and really pleasant staff. Didn’t push a hard sell and took time to go around the car. Will use again for sure.

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto
Excellent car rental service with friendly staff, a smooth booking process and clean, reliable vehicle. Highly recommended!

Reply from Locauto Group - Brindisi Aeroporto
Smooth and quick smart Check-in WITHOUT any attempts to sell extra insurance, good and transparent handover of the car, smooth and fair car check and confirmation by mail at return.

Reply from Locauto Group - Brindisi Aeroporto
Helpful and efficient staff , no queues as at the other car rental counters and they didn’t do a hard sell on extra insurance which was a welcome change.

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto
Easy to collect car , although only just made it as flight was delayed got to the rental place at Brindisi airport with 15 mins to spare before it closed. Return process was all easy no hassle .i took out the additional insurance through Zest when i booked the car.

Reply from Locauto Group - Brindisi Aeroporto
The whole experience was perfect: the service (check-in and check-out), the car and its comfort, and the rental price. Efficient! I highly recommend it.

Reply from Locauto Group - Brindisi Aeroporto
Excellent experience! The staff member welcomed me with a smile and was friendly, professional, and efficient throughout the entire process. Everything was completed in less than 10 minutes. As a wonderful bonus, I received a free upgrade and was the very first person to drive the car. Highly recommended!

Reply from Locauto Group - Brindisi Aeroporto
You have a very fast service, sympatic and also vert serious employers.
The réservation is easy, by phone a long time before.
Thank you everybody.

Reply from Locauto Group - Brindisi Aeroporto
With the Smart Check-In possibility, the pick-up of the Car was very fast and uncomplicated. Staff was very friendly and uncomplicated.

Reply from Locauto Group - Brindisi Aeroporto
I have no complaints about the rental car itself, and the agency staff were very pleasant; the car was very new and ran well. However, I made the booking even though my husband was the one driving, yet we were required to register two drivers—incurring an extra cost of €125—even though I didn't drive at all. I do not understand why the driver has to be the cardholder !!!

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto
Tha check-in at Brindisi airport was easy and very quick, We got our car in less than 30min. Dropping the car was also very easy and we had no problem with the car for the entire 2 weeks we rented it.

Reply from Locauto Group - Brindisi Aeroporto
The car was brand new, fuly equiped, and personal very kind and friendly.

Reply from Locauto Group - Brindisi Aeroporto

Reply from Locauto Group - Brindisi Aeroporto
4th time with Locauto. They may be slightly more expensive than some but the quality in customer service is worth it. A real pleasure to deal with their polite, professional and enthusiastic staff. At Brindisi airport this is especially the case. The cars we have had have been in tip top condition. Well done Locauto for showing your industry the way

Reply from Locauto Group - Brindisi Aeroporto
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