The service at both locations (pick up and drop off) was very prompt and courteous. I also appreciated the agent's very helpful tips about car features at the pick-up
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Location
Switch locationVia Pietramellara, 35L, 40121 Bologna, Bologna / Emilia Romagna, IT
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See what reviewers are saying
The booking was really easy. Even though it was my first time in Bologna the pick-up was uncomplicated and the staff was very helpful. I totally recommend Locauto Group at Bologna Stazione Centrale!
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I was very hesitate about renting a car overseas but other than a little mix-up picking up the car which was corrected very quickly the whole experience was very worth while. returning the car to FC... See more
Company replied
Really great experience with the car hire during our trip to Italy after being let down by another company. Very helpful staff and nothing was a problem. Picked up from Bologna and returned to Milan m... See more
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Company details
Written by the company
Presso l'ufficio Locauto Rent di Bologna Stazione Centrale in via Pietramellara 35/L potrai scegliere tra un'ampia gamma di auto e furgoni a noleggio per le tue vacanze o i tuoi viaggi di lavoro. E’ possibile riconsegnare fuori orario previo accordo con l’Ufficio di noleggio. Per maggiori informazioni, contatta il Centro Prenotazioni o direttamente la location al numero +39 051243995. Disponibile anche il servizio di noleggio furgoni a breve termine per lavoro e traslochi: un'ampia flotta di veicoli commerciali a tua disposizione.
Contact info
Via Pietramellara, 35L, 40121, Bologna, Bologna / Emilia Romagna, Italy
- +39 051243995
Unisciti a MyLocauto Friends
4.6
Excellent
2K reviews
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Very good service at pick-up and drop-off
The service at both locations (pick up and drop off) was very prompt and courteous. I also appreciated the agent's very helpful tips about car features at the pick-up
21 October 2026
Reply from Locauto Group - Bologna Stazione Centrale
Thank you for taking the time to leave us a positive review. See you soon, Enrico
After asking to decline collision…
After asking to decline collision coverage since my credit card cover it they added it anyways.
When I noticed after getting the car I emailed and contact them to get it resolved
Very non transparent organization and have not replayed to my customer service email
10 October 2026
Reply from Locauto Group - Bologna Stazione Centrale
Dear Daniel,Thank you for your review. We are truly sorry to hear about your experience and any inconvenience it may have caused.
Please be assured that our staff always endeavors to clearly explain all rental terms and conditions during the quote stage and prior to the signing of the rental agreement. Transparency is our primary focus, and we are deeply sorry that you felt a lack of clarity in this situation.
We take your feedback very seriously and will use it to continuously improve our communication and customer service. We sincerely hope to have another opportunity in the future to regain your trust.
Elisa
Reply from Locauto Group - Bologna Stazione Centrale
Thank you for your feedback! Fausto
Perfectly organized
The booking was really easy. Even though it was my first time in Bologna the pick-up was uncomplicated and the staff was very helpful. I totally recommend Locauto Group at Bologna Stazione Centrale!
14 October 2026
Reply from Locauto Group - Bologna Stazione Centrale
Many thanks, see you soon! Erika
The customer service was outstanding …
The customer service was outstanding answering all of my questions and even helped with the luggage would definitely recommend..
15 October 2026
Reply from Locauto Group - Bologna Stazione Centrale
Thank you for taking the time to leave us a positive review. See you soon, Enrico
Thank you.
Thank you.
All went well and the car was good.
Only thing, the watertank for the cleaning of the front and back windows was empty.
13 October 2026
Reply from Locauto Group - Bologna Stazione Centrale
That's great to hear! See you soon, Angelo
As always best prices
As always best prices, nice clean cars and very polite and proffesional crew. Ill be back of course. Thank You.
6 October 2026
Reply from Locauto Group - Bologna Stazione Centrale
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Reply from Locauto Group - Bologna Stazione Centrale
Thanks for the excellent review! We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. Come back and see us soon, Matteo
overseas car rental
I was very hesitate about renting a car overseas but other than a little mix-up picking up the car which was corrected very quickly the whole experience was very worth while. returning the car to FCO airport was an experience took me 3 tries to find the right location.
all in all I would recommend Locauto.
PS -I was driving in the countryside not big cities!
30 September 2026
Reply from Locauto Group - Bologna Stazione Centrale
Dear John,Thank you so much for taking the time to share your experience with us!
We completely understand that renting a car overseas for the first time can feel a bit intimidating, so we are thrilled to hear that your experience with Locauto was worth it and that you enjoyed exploring the countryside.
We apologize for the minor confusion during pick-up, though we are glad our team resolved it quickly for you. We also appreciate your feedback regarding the return to FCO Airport. Finding the correct drop-off area at busy airport hubs can sometimes be tricky, so we are sharing your comments with our desk team to see how we can provide clearer directions to help future travelers.
Thank you for your recommendation, and we truly hope to welcome you back on your next trip to Italy!
Elisa
Reply from Locauto Group - Bologna Stazione Centrale
Thank you for taking the time to send your review of your rental experience. See you soon, Ginevra
Reply from Locauto Group - Bologna Stazione Centrale
Thanks for your positive feedback, we are glad you enjoyed your trip with Locauto. See you soon, Gaia
Super understanding and competent staff—thank you!
I had originally rented a car through SunnyCars/Autovia (the agency right next to Locauto), but our bank card—which was indeed a credit card—was rejected by Autovia. In desperation, and determined not to let our vacation be ruined, we walked into Locauto. There, an incredibly kind and understanding lady managed to find us a car at the last minute; she accepted our card without any issues, and we drove off 30 minutes later in a spotless little Panda Hybrid, fully insured and with an additional driver included. Admittedly, I had to pay a premium price (€654 for 6 days), but I want to emphasize that our situation was rather dire due to Autovia's lack of professionalism. We owe a huge debt of gratitude to that charming Locauto employee who sorted everything out in record time. Thank you, Madam! Given that most car rental agencies in Italy have a poor reputation, there is no doubt we will use Locauto again for our next Italian road trip. The agency is right across from the Bologna train station, making it super convenient! Thank you, Locauto—you saved our trip!
14 September 2026
Reply from Locauto Group - Bologna Stazione Centrale
Thank you for taking the time to leave us a positive review. See you soon, Enrico
The inside rear back mirror was broken…
The inside rear back mirror was broken .
The car was clean and comfortable
27 September 2026
Reply from Locauto Group - Bologna Stazione Centrale
Super feedback, thank you very much! See you soon onboard again with us. Fabio
Collecting the car in Bologna at the…
Collecting the car in Bologna at the train station was absolutely terrible. We had a confirmed and pre-paid booking with online verification of ID and driving license, yet needed to fill in the exact same application again - yes paperwork -, show ID and driving license. Copies were made, scanned and destroyed. All in all, took about 1,5 hours after fierce discussions with a lady who was barely able to speak and understand English. She even at one point refused to give us a car at all. Mind you, pre-paid reservation. Considering that ultimately the car was fine and the return at the airport was very smooth, we rate 3 stars. Pls. make sure your staff do speak English as well. And why all these bureaucratic nonsense, even though all the data is known? Step into 2026!
3 September 2026
Reply from Locauto Group - Bologna Stazione Centrale
Dear Herman,thank you for you review.
We sincerely apologize for the difficulties you experienced with the online check-in process and personal data registration upon arrival; we are launching an immediate investigation to check if there were technical issues with our website.
All of our staff members are trained to be fluent in English, and we are deeply sorry for the communication barriers and stress you encountered during your pickup. We will take your feedback to heart to improve our language support and streamline counter operations.
We are glad to hear that you were satisfied with the vehicle itself and that the airport drop-off went smoothly. We hope to welcome you back in the future to provide you with a much faster, fully seamless experience!
Chiara
Good service, good car!
Was very good service and a nice upgrade to een very good car!
6 September 2026
Reply from Locauto Group - Bologna Stazione Centrale
Thank you for taking the time to leave us a positive review. See you soon, Enrico
All perfect
All was perfect for pick it up in Bologna Centrale as leaving in AirPort.
7 September 2026
Reply from Locauto Group - Bologna Stazione Centrale
Hey, thank you so much for your kind words. we hope to see you soon! Erika
Wonderful experience with Locauto
A very good experience with Locauto. 2 days after renting the car from Bologna Central Station we had a flat tire with a very large nail. We changed the tire with the spare and the next day we came to Florence to change the car. In this whole process we were guided very nicely by Enza from Bologna. Thank you for changing our rental car.
25 August 2026
Reply from Locauto Group - Bologna Stazione Centrale
Thanks for the feedback! We're very happy our agents were able to make this such a positive experience! We hope to see you again soon, Enrico
Nice and easy
24 August 2026
Reply from Locauto Group - Bologna Stazione Centrale
Thank you very much for such a great review! We work really hard to offer the best rental experience. See you soon, Stefania
Really great experience with the car…
Really great experience with the car hire during our trip to Italy after being let down by another company. Very helpful staff and nothing was a problem. Picked up from Bologna and returned to Milan malpensa airport. Drop off was also excellent and will use again if I’m back 👌
29 August 2026
Reply from Locauto Group - Bologna Stazione Centrale
Thank you for your wonderful review, we're so happy you enjoyed the trip to Italy with us! See you at the next rental, Erika
The car was very dirty and not checked
The car was very dirty. And a tyre low pressure warning appeared all the time despite I filled with air the four tyres.
17 August 2026
Reply from Locauto Group - Bologna Stazione Centrale
Dear Jorge, thank you for choosing Locauto and taking the time to share your feedback. We always aim to deliver exceptional service, and we are genuinely sorry to hear that we fell short during your recent experience. Your comments have been addressed with our station management team to ensure we improve moving forward.
Anna
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