Local Toilet Hire Ltd Reviews 

1,040
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 120 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the administrative team is extremely responsive, helpful, and pleasant when handling inquiries or booking changes. Reviewers are particularly happy with the staff, describing delivery drivers as polite, friendly, and very accommodating during setup. Guests frequently find the portable toilets exceptionally clean, well-maintained, and perfectly suited for various outdoor events. However, some customers also noted minor issues with the facilities, mentioning occasional leaks or older equipment condition. A few reviewers experienced difficulties with missing amenities like soap or encountered occasional delays in scheduled maintenance services.

What people talk about most

Service

Users describe positive interactions with service, highlighting prompt delivery, clean facilities, and... See more

Delivery service

Customers expressed general satisfaction with the delivery service, frequently highlighting that equipment... See more

Staff

Customers consistently note positive experiences with staff, frequently highlighting friendly, polite, and... See more

Facilities

People report ambiguous experiences with facilities, frequently praising the units as clean, modern, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting efficient communication and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was easy to arrange. Arrived on time. Staff were friendly, helpful and considerate. Toilets were clean and plentiful supplies of tissue, handwash etc were left. Would definately hire from again if we... See more

Company replied

Rated 5 out of 5 stars

We hired 2 singles and 2 with disable access for a two-days event. They were delivered early in the morning and collected promptly on the Monday morning (as required). Both drivers called/ texted when... See more

Company replied

Rated 5 out of 5 stars

The process to order was easy. Did speak to office who were very efficient and dealt with my query. The toilet arrived as specified. Was very clean the driver was very friendly polite and professional... See more

Company replied

Rated 5 out of 5 stars

We have been using Local Toilet Hire Ltd for event barriers and toilet hire for 5 years now and have no reason for complaint. Equipment is always as described, delivered and collected as requested. Gr... See more

Company replied


Company details

  1. Portable Toilet Supplier
  2. also in
  3. Construction Company
  4. Construction Equipment Supplier
  5. Waste Management Service

Written by the company

Local Toilet Hire Ltd : We are a family run business and we understand the importance of cleanliness, convenience, and comfort when it comes to portable toilet hire. Whether you're organising a large outdoor event, managing a construction site, or hosting a family gathering, our wide range of portable toilets are designed to meet your specific needs. We hire portable toilets, luxury toilet trailers, disabled accessible toilets, and eco-friendly options, all maintained to the highest standards of hygiene and cleanliness. We pride ourselves on our meticulous cleaning processes, ensuring that each unit is thoroughly sanitized and restocked before and after each use. Our team, comprising of experienced professionals, is dedicated to providing exceptional customer service. We work closely with our clients to understand their needs and offer customized solutions that fit their budget and requirements. From delivery to setup and maintenance, we handle every aspect with utmost care and professionalism. Local Toilet Hire Ltd is more than just a toilet hire business; we are a partner you can trust for ensuring the comfort and convenience of your guests or workers. Choose us for your next site or event, and experience the difference that comes with working with the best in the business.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(1,040)

122 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very satisfied

I had to have several conversations with the company and all handled professionally and efficiently. I have no complaints at all and would happily recommend them and certainly use them again.

15 April 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for your 5 star feedback.

Rated 5 out of 5 stars

Great service

Great and do what they say and turn up on the day Great service 👍

14 April 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for your great 5 star review and repeat custom. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish, the team was so helpful over the phone, I can't recommend this company enough, toilet cleaned every week great price, thanks for making everything so easy

26 March 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

What a great review! Thank you, it is much appreciated.

Rated 5 out of 5 stars

company was great to deal with and…

company was great to deal with and would definitely be using again when in the Lincolnshire area

13 March 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for the 5 star review! We go throughout the whole of the UK so please do get in touch any time.

Rated 5 out of 5 stars

Professional service

Friendly local company helpful & reliable would recommend.
Mrs B south yorkshire

18 February 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for your recommendation and the 5 stars!

Rated 1 out of 5 stars

Could not deliver as promised yet still…

Could not deliver as promised yet still have to pay delivery and collection fees would not recommend services as quick to take money not so quick to help resolve. Jason youre wrong ask your staff emily i have recording of call. Was mentioned twice!

13 February 2026
Unprompted review
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Hi Adam Dotcom,

Thank you for getting in touch with your concerns.

When you say "deliver as promised", we asked if there were any site restrictions and you said delivery and collection would be fine, no problems. As it turned out, you wanted the driver to drive up a public footpath to a house near the end to deliver and then service the toilet.

At no point did you disclose,

1. We would have to drive down a public footpath with low concrete barriers to one side.
2. The delivery and collection could cause damage to the grass and possible damage to the pavement as it is a heavy vehicle.
3. We would then have to reverse back the same way, which could cause danger to the public.
4. It could also cause danger to other homeowners and possibly children in the area.

We take health and safety very seriously. If you had told us that there were restrictions for access when you booked the toilet, we would have explained we couldn't deliver where you wanted the toilet to be placed.

If you would like to discuss this in more detail, please feel free to give me a call on 0800 907 0086. I could then explain all of the costs incurred to us as a business for a failed delivery and collection.

Jason - Director.


Edit :

Thanks for getting back to me. Could you please email me directly with your copy of the call please. I also have one, all of our calls are recorded and I have the email chain and photos of the path way etc.

My email address is jason@localtoilethire.co.uk

Thanks

Jason

Rated 5 out of 5 stars

On time

On time , fast delivery

29 January 2026
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for your 5 star review.

Rated 5 out of 5 stars

Very good experience

I needed to hire an industrial dehumidifier for two weeks. The hire charges are the best around with really helpful professional service.

20 January 2026
Unprompted review
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thanks for the review, but it doesn't sound like its for us!

Rated 5 out of 5 stars

always a great service!

23 December 2025
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

Thank you for your 5 star review and repeat custom. We look forward to working with you again in the future.

Rated 5 out of 5 stars

Prompt delivery and installation by…

Prompt delivery and installation by helpful, cheerful staff. Again ,collection by efficient, happy operator. Toilets were immaculate and greatly appreciated.
Thankyou, would not hesitate to call on you again.

23 December 2025
Local Toilet Hire Ltd logo

Reply from Local Toilet Hire Ltd

A great review, thank you very much!

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