Localrent.com Reviews 4,879

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 597 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the reliable and trustworthy service, often highlighting the efficiency and ease of the rental process from pickup to drop-off. Many people appreciate the excellent condition of the cars, noting they are clean, well-maintained, and perform reliably even on challenging terrains. The staff frequently receives commendation for being friendly, helpful, professional, and accommodating, often going above and beyond to assist with specific needs or issues. However, some customers also noted dissatisfaction with the condition of certain vehicles, describing them as old, dirty, or having mechanical issues like worn tires or non-functional parts. A few other people also felt that the service was disorganized or unprofessional, with instances of cars not matching descriptions or issues with pickup and drop-off arrangements.

What people talk about most

Service

Consumers find service to be positive, with many reviewers highlighting the high standard of service,... See more

Staff

People report positive experiences with staff, highlighting their politeness, thoroughness, and... See more

Product

Customers consistently note positive experiences with product, with many reviewers reporting that the cars... See more

Quality

Reviewers highlight positive aspects of quality, with many customers reporting that the cars were in... See more

Location

Users describe positive interactions with location, highlighting the convenience of car delivery and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We rented a car in Albania from Noem Car Rental through Localrent, and it was the best service we could have hoped for! The value for money was unbeatable, but above all, the service was reliab... See more

Company replied

Rated 5 out of 5 stars

Sasa delivered the car to us when we had a dental emergency. Be sure to get stamp for crossing borders before you leave. We did not have one but Sasa made it happen for us so we could continue our t... See more

Company replied

Rated 5 out of 5 stars

​Excellent service and great customer care! We highly recommend this car rental company. The car we received was clean and very well-maintained. We had a minor issue with our child car seat because t... See more

Company replied


Company details

  1. Car Rental Agency

Written by the company

Localrent (ex.Myrentacar) is an aggregator of local car rental companies. We find small car rentals that work only in their city, carefully choose the best ones and later on, track the quality of their work. So that customers could get the best service for the lowest price. We have been operating since 2011 and annually serve more than 50,000 customers from all around the world.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Easy 5 starts cars well cleaned…

Easy 5 starts cars well cleaned delivered on time, well maintained cars.
We did a mistake in the booking and Roma fixed it for us
The prices one word amazing.

24 April 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Joe Abi Saad!
Thank you for your review and the wonderful five-star rating!

It’s always a pleasure to hear about the positive experiences of our clients and the high level of service provided by our partners.
We would be delighted to assist you again with your car rental for your next adventure!

Best regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Super service. Best place to rent a car!

15 March 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Andrei Baklinau!
Thank you so much for your positive review! We deeply appreciate your feedback and are thrilled that you enjoyed our service.
We eagerly await your return and look forward to organizing another fantastic journey for you!
Kind regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

We had a great experience renting a car…

We had a great experience renting a car from this company, staff were extremely friendly, attentive, and always ready to help. Whenever we had any questions they responded quickly and professionally.
The car itself was in excellent condition — clean, well-maintained, and reliable throughout our trip.

25 April 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Kamile Ra!
Thank you for your feedback and for choosing our service! We are delighted that we could meet your expectations.
We hope to see you again soon and to arrange another splendid journey for you!
Warm regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

I rented a Chrysler

I rented a Chrysler — everything went great. The car was clean and very fresh. The price was reasonable. I recommend it.

24 April 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Мариус Мартиросян!
Thank you for your kind review and for recommending us to others! We are genuinely pleased that you were satisfied with our services.
We would be thrilled to assist you in planning your next trip. We look forward to welcoming you back!

Warm regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

We had a great experience!

We had a great experience with this car rental company! Our internet was not working, so we were unable to find the rental office. Their representative called us, brought the car directly to us, and even took us to a Telekom store to help solve our internet problem. Excellent service! Highly recommended!

23 April 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Ingus Zvirgzdins!
Thank you for your kind review and for recommending us to others! We are genuinely pleased that you were satisfied with our services.
We would be thrilled to assist you in planning your next trip. We look forward to welcoming you back!

Warm regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Nice car, and very good experience.

Nice car, and very good experience. Recommend

23 April 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Oleg Coleandra!
Thank you for your kind review and for recommending us to others! We are genuinely pleased that you were satisfied with our services.
We would be thrilled to assist you in planning your next trip. We look forward to welcoming you back!

Warm regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

I picked up the car very quickly upon…

I picked up the car very quickly upon arrival at the airport. I inspected the vehicle with the rental agent; it was in fairly good condition with only a few minor dents. A €100 cash deposit was required. Since the rental agent couldn’t pick up the car at the airport, he called a colleague to return the deposit to me in front of my hotel on the day of departure. The rental agent was very honest and trusted the customer. The vehicle was returned to the airport parking lot with the keys left inside. A very satisfying experience.

15 April 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Morgan Trentin!
Thank you for your feedback and for choosing our service! We are delighted that we could meet your expectations.
We hope to see you again soon and to arrange another splendid journey for you!

Warm regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Perfect car rent experience

Renting a car has been a great experience in all regards: car condition and cleanliness, timeliness, price. The owner was flexible and allowed us to return the car an hour later than was planned. No problems occurred.

20 April 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Павел Лебединцев!
Thank you very much for your splendid review and high rating! We are thrilled to know that our partner was able to deliver the highest quality service.
We eagerly await the opportunity to assist you in organizing your next trip!

Best regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Smooth and easy

A car was good, the owner is a nice and friendly person
Everything went smoothly and easy

18 April 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Andrei Sorokin!
Thank you very much for your splendid review and high rating! We are thrilled to know that our partner was able to deliver the highest quality service.
We eagerly await the opportunity to assist you in organizing your next trip!

Best regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Car was perfect for an active vacation…

Car was perfect for an active vacation in Georgia (country). The rates for the rental are fair. Perfect and easy communication, before actually renting the car, also during the rental period and last day when we were driving the car to the airport. Friendly staff and owner. Please rent your car here, where the people need the money to make a living by doing their job properly. Do not fill the pockets of the big rental corporations, they already have too much. Localrent keep up the good work.

7 April 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, katarina!
Thank you for your feedback and for choosing our service! We are delighted that we could meet your expectations.
We hope to see you again soon and to arrange another splendid journey for you!

Warm regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

We booked a car on Praslin for just a…

We booked a car on Praslin for just a day visit. Everything was efficient car was good. I would definitely recommend.

17 April 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Mike Szabo!
Thank you for your kind review and for recommending us to others! We are genuinely pleased that you were satisfied with our services.
We would be thrilled to assist you in planning your next trip. We look forward to welcoming you back!

Warm regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Great

The rental process was simple and convenient. Our booking was confirmed immediately. We booked a Mazda CX-5, and it was in excellent condition. We had a great trip!

16 April 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Dear Taisiia,
Thank you for taking the time to share your positive experience with us! We’re delighted to know that we could contribute to making your journey even more enjoyable.
Your feedback is invaluable to us and serves as a great source of inspiration for our team to strive for new heights. If you have any questions or need assistance, please know that we are always here for you.
We look forward to seeing you again on your next adventure!

Warm regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Fast, reliable and hassle-free! Great service

Within just 2 minutes I booked a rental car via the website, I received a confirmation-call of the rental company discussing the details. All of the timings were well-respected and not a single bad thing can be said about this service. Compared to conventional big-brand car rental companies, this service is much faster and no 'hidden' costs etc. Definately recommend this to anyone looking to rent a car!

13 April 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Anton Moons!
Thank you for your kind review and for recommending us to others! We are genuinely pleased that you were satisfied with our services.
We would be thrilled to assist you in planning your next trip. We look forward to welcoming you back!

Warm regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Amazing experience

Amazing experience, excellent service both from the website and the rental office. Be careful only for speed limit cameras because they work😂

16 April 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Dear Χαρη Αντωνη!
Thank you for choosing our service and sharing your thoughts! We are delighted that we could make your journey wonderful.
Please feel free to reach out to us again - we would be happy to arrange another remarkable adventure for you!

Warm regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Last minute care hire


Needed to hire a car last minute. Found this company on a search & they were very easy to book with.
Everything thing was clear and upfront.
The local company they used were also fantastic.

2 April 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Cindy Crease!
On behalf of the entire team, we extend our thanks for your wonderful review. We are delighted that we could provide you with high-quality service that enhanced your journey.
Your feedback serves as a powerful motivator for us to continually improve and strive for excellence.

We look forward to the opportunity to serve you again on your future travels!
Warm regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Everything was great!

Everything was great! The car was clean and in good condition. I had a very early booking, and Roma delivered the car to the airport just in time! Excellent service!

3 April 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Ivan!
Thank you very much for your splendid review and high rating! We are thrilled to know that our partner was able to deliver the highest quality service.
We eagerly await the opportunity to assist you in organizing your next trip!

Best regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

The price and service were both amazing.

The price was so good, I had to question them. They immediately answered and removed my concerns. Upon arrival in Madeira, I called the number given, 5 minutes later, a very professional, friendly man arrived and drove us to our car hire (we could have walked but he insisted on helping us). The car was great and perfect for our holiday. An incredible service and price. I will always use and recommend them from now on. 100%

26 March 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Peter Creighton!
Thank you for your kind review and for recommending us to others! We are genuinely pleased that you were satisfied with our services.
We would be thrilled to assist you in planning your next trip. We look forward to welcoming you back!

Warm regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Great experience

At first, I was skeptical because they offered the lowest car rental prices in Sofia, Bulgaria. However, everything went perfectly. I was able to pay the remaining balance with my preferred credit card after notifying them. They even called me the day before to confirm my arrival and let me know they would pick me up at the airport. I would definitely use them again!

8 April 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Sandra Mazilevskyte!
Thank you for your feedback and for choosing our service! We are delighted that we could meet your expectations.
We hope to see you again soon and to arrange another splendid journey for you!

Warm regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

This company communicates well and…

This company communicates well and provides assistance promptly when needed.
Be aware that it subcontracts through smaller local rental companies. These companies can vary in quality. Ours was cash only, so I ended up carrying a large amount of cash around to pay for the rental. I guess this is more common in Europe than the US. On the whole, it was a good experience.

30 March 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Dear customer!
Thank you for choosing our service and sharing your thoughts! We are delighted that we could make your journey wonderful.
Please feel free to reach out to us again - we would be happy to arrange another remarkable adventure for you!

Warm regards,
Localrent.com Customer Care

Rated 5 out of 5 stars

Great experience

Great experience
It was exactely as expected, booked and described. Cars, prices, schedules, all was at the top of the top. Even more flexible than I thought. I clearly highly recommend this website. Thanks a lot, you made my travel to Thailand easier.

29 March 2026
Unprompted review
Localrent.com logo

Reply from Localrent.com

Hello, Alexandre BENHACENE!
Thank you for your kind review and for recommending us to others! We are genuinely pleased that you were satisfied with our services.
We would be thrilled to assist you in planning your next trip. We look forward to welcoming you back!

Warm regards,
Localrent.com Customer Care

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