Scam. They are an overseas company charging commission from local locksmiths. Their AI answering claims to be human and their managers call you to cancel and try to intimidate you.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Was rushed into someone coming out within the hour and told a lock change was £49 even though I didn't need that. The guy who turned up was lovely and gave me some solid advise which ended up with no... See more
Turned up quickly charged 59 call out plus I assume 10 to ‘fix’ brand new patio door that was stuck. Locksmith released the door and made a few adjustments and advised stuck because wasn’t pulling it... See more
Worst locksmith company I have ever used in my life. They charged £269 for a job took less than two minutes. Absolute fraud stars. I will speak to citizen advice tomorrow, these guys need to be d... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Scam
Scam. They are an overseas company charging commission from local locksmiths. Their AI answering claims to be human and their managers call you to cancel and try to intimidate you.
Awful service
Was rushed into someone coming out within the hour and told a lock change was £49 even though I didn't need that. The guy who turned up was lovely and gave me some solid advise which ended up with no work being done. I was then told i'd need to pay an £80 cancellation charge. I'm happy to pay for their time but not to be told about any fee upfront rankled me. "Service" was very poor.
Do not use
Bad! Do not use ! Guy who came was lovely but advertised as 15 mins took well over an hour & arrived opened door straight away no problem was charged £144
Locksmith came out charged me 71 pound…
Locksmith came out charged me 71 pound for just attempting to open the door I’ve done exactly what he did with the same tool and managed to open the door after 20 mins, what a waste of time DO NOT USE THIS SERVICE!!! It’s a scam!
Absolutely shocking
Absolutely shocking. Replaced my lock by removing the old electronic lock then putting on a new one. Lock wasn’t parallel with the frame and thus the door was slightly ajar.butchered the door and frame to do this also. Cost me £404. Been waiting for a manager call back since. Disgusting. Do not use these cowboys.
Do not use!!!!
Do not use!!!!! My handle was broken /snapped off feom inside but lock fine amd door secure. Handle needed replacing advised them this on initial call said 49 possibly another 20 if lock needed replacing. Door was locked and secure so none urgent. Guy showed up and left it in a worse state than found (handle no longer even attached to the door) and said hed have to order such a high security lock would be 200 pounds plus however the uliton handle direct from manufacturer is £59 with next day delivery. Think he tried to over inflate price becauee i said i wasnt paying the £49 call out as my issue isnt resolved, they were not prepared for repair and its now in a worse state then when they arrived. Rang office striaght away to complain said manger would call me back (rang 3 times since), ive advised them i want nothing to do with the company or anyone to revisit my home as absolute cowboys and do not feel like they can be trusted !
Quoted £49 for the labour
Quoted £49 for the labour, advised no call out charge. Double checked no extra cost and said only for any materials required. Lock was jammed and just needed opened. Guy came and said £125. I said that’s not what I was quoted so just leave it. He then said could do it for £100, felt under pressure and needed door opened so went ahead. Guy was there 10 mins max, took £100 no invoice: we phoned the company who said it should of been £150, then hung up on us, when called back they said had no record of booking! Avoid!
If I could rate zero for this company I…
If I could rate zero for this company I would. Awful, stay way clear! They will try and fleece you!
Did not use accredited locksmiths.
Did not use accredited locksmiths.
Two guys rocked up in a car and used chisels and a hammer to open my door. Thankfully they caused no damage.
Claimed not to have the required part, so installed a temporary lock, with a promise of a return the following morning with the correct part.
I returned later that same day to find that the temporary lock didn't even secure the door slightly, as I was able to open the door without even having to use the key.
I've given two stars rather than one for the following reasons:
1. They did get my front door open
2. They did arrive quickly and were polite
But, I ended up having to get the lock sorted by another locksmith, this one MLA accredited, who was appalled at the work.
I ended up getting a partial refund from the original, but would not in good conscience recommend them.
Scam
Don’t ever use them, charged far too much, no receipt or invoice provided, letting agent could not contact them, caused me so much hassle
My Locksmith solved problem quickly and was very friendly and helpful …
My locksmith solved my problem very quickly and I was got in very quickly. He was kind and very helpful.
Utter sh1t3 RIP off merchants don’t…
Utter sh1te RIP off merchants don’t use
Did not do anything and charged me!!
charged over £100 for doing nothing as a chisel was used to open the door!!!!!
Rip off David - Reading Berkshire
David, the locksmith who attended changed the price - I am still waiting for a breakdown of the invoice
Unable to fix the problem immediately and had to do 2 visits. The price changed in the week between visits for parts ??
As a single female I felt unsafe challenging him about the cost face to face and wanted him out of my house.
He has not returned calls or supplied an invoice
Would not use this Company as not sure how qualified or vetted are the locksmiths they send out
Wish I could give zero stars
Wish I could give zero stars, made up prices on the spot. My Mrs ended up paying £420 for a job that took half hour. We're new homeowners so we're not accustomed to prices for certain things and being locked out of our home we needed a quick solution. AVOID AT ALL COSTS. Will be contacting trading standards
SCAMMERS
SCAMMERS
My in laws (oaps) called these crooks out as their door was hard to lock and unlock
They charged £280 to change a ten pound lock and went
Two day's later I went to water their plants as they went on holiday and I couldn't get in as the top catch was stuck
They eventually came out as we couldn't leave the house unlocked
He then said he needs another part at a cost of £75 and I said he's should have done the job properly in the first place as its only been locked once
He used chisels to open the plastic door causing damage and after three hours and stripping the mechanism to bits making videos calls to try and find out what to do as he had no idea he the said the whole lot needs replacing and it broke when he hit it with a hammer a few times
He said he will go to get some bits and never came back leaving the door total trashed and unable to shut it let alone lock it
I phoned him and said he needs to come back as we can't leave the house unlocked and the door open
He refuses to come back or give a refund
We had no choice but to call an out of hours locksmith who done the job properly but cost almost £500 because it was very late at night and because of the damage these crooks at Locksmiths 4 all done
Fortunately I have cctv evidence and video evidence to prove it all
Needless to say I have contacted hmrc as he gave no invoice
Also contacting trading standards
PLEASE BE WARNED THIS COMPANY ARE SCAMMERS
Scam artists
Their website says no call out fee, we clarified on the phone that it would cost about 49 pounds if it were simple which we thought was good. When he got there he said the 49 was the call out charge and it would be 180 for the lock. We said we weren’t paying that and he immediately dropped it to 120. We had just got back from a family emergency abroad and had no real option than to just pay it. He drilled out the lock, we refused to pay extra for him to replace it and off he went.
Speedy, efficient, service
Alex called gave us a time he would be available. He arrived saw the job and had to buy some bits for his angle grinder. He returned removed the lock. He even gave me a lift to buy a new lock. Excellent service, fast friendly service. Recommended.
He broke my lock and has some serious…
He broke my lock and has some serious mental/anger issues he didnt care and walked away when I confronted him.
I have a condition I live with that I’m on medication for and a single mum the lock is out security Iv been crying for hours I’m so upset how can anyone do this to anyone especially a vuneral woman who has a child that depends on her😓 sorry I can’t even type I feel so weak I was in the heat for 3 hours finally got inside and then all this happens this is the guys number - 07938 080644
I feel violated
I feel violated! They have completely ripped me off at a time when I needed a professional. £214 to change a lock. Please please please do not let these cowboys take your hard earned money.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








