Lobosjewelry Reviews 

324
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers had a great experience with this company. Customers frequently praise the gorgeous jewelry and solid craftsmanship, noting that the items look stunning, fit perfectly, and feel comfortable to wear daily. People also appreciate the exceptionally helpful support team, smooth ordering processes, and surprisingly fast shipping times. However, some people mentioned that shipping occasionally took much longer than expected or that parcels experienced unexpected delivery delays. A few other people also felt that certain jewelry pieces broke quite easily after a few wears or featured weak clasps that failed. Additionally, a small group of reviewers reported experiencing unresponsive customer service when trying to resolve refund issues.

What people talk about most

Product

Customers had ambiguous experiences with product quality and design. While many reviewers praise the... See more

Quality

Consumers find quality to be positive, highlighting excellent craftsmanship, solid materials, and beautiful... See more

Delivery service

People report ambiguous experiences with delivery service, as opinions are strongly divided. Some consumers... See more

Customer service

Reviewers mention ambiguous feedback about customer service, as experiences vary widely among clients. Many... See more

Order

Customers consistently note negative experiences with order fulfillment and delivery delays. Reviewers report... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Update: we have received an email from the owner and he has sent a new pair to fix the issue. On 25/06/2025, I bought a beautiful pair of earrings from Lobos Jewelry. At first, I w... See more

Rated 5 out of 5 stars

Amazing jewelry! I am more than happy with it. The quality is excellent, and it looks even better in person. The packaging was great, and the whole shopping experience was smooth. I will definitely be... See more

Rated 5 out of 5 stars

Love they honey comb bracelet with free complimentarys of chain and surplus bracelet. Really appreciated it 🙂

Rated 5 out of 5 stars

received it today, undamaged, great customer service, i love it, thank you so much, definitely will buy again in the future🤍


Company details

  1. Jewelry Store
  2. e-Commerce Service
  3. Fashion Accessories Store

Written by the company

At Lobosjewelry, we believe in the power of jewelry to connect people from different cultures. Our vision is to unite individuals who share a deep love for jewelry, celebrating artistry, craftsmanship, and beauty.


Contact info

4.0

Great

TrustScore 4 out of 5

324 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.0

All reviews

(324)

75 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything is just perfect

I already bought jewelry 5 or 6 times from lobos (already forgot hahaha) and it's just insane. The shine, the compliments i get, the prices, the customer service and support, the delivery tim, everything is perfect. I can wear the jewelry daily and also for special occasions. One time a bracelet broke and with the lifetime guarantee i got a new one for free. And the gifts with every order is also great. Saw lobos once on tiktok in summer 2024 and ever since buy jewelry from them all the time. 10000% recommended.

5 May 2025
Unprompted review
Rated 5 out of 5 stars

Worth the wait

Even the order was delay which wasn’t the store error but I still enjoy my piece well packaging nice set of piece and sunny

17 April 2025
Unprompted review
Rated 1 out of 5 stars

Horrible

Horrible. Wanted to exchange a bracelet for a bigger size. I was told I’d have to
Pay for the exchange. They offered me a 25% code off my next purchase instead of shipping back. Since they’re based in Netherlands they said it’d be too expensive too ship back? They fought me on the return. Disappointed in this company return policy’s. Horrible business

16 April 2025
Unprompted review
Rated 2 out of 5 stars

After having the ring for 3 months I…

After having the ring for 3 months I noticed my finger turning green and the gold ring turning into a different colour.
On the website it says you wil have a lifetime guarantee, if u have any problems but they won't replace it.
I have mailed them and the only offer 20% off for the next order.

After that i have gotten no email back

I'm really disappointed

Its about the gold ring with diamonds in it

Don't buy it!!!

15 April 2025
Unprompted review

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