Visited Loaf in Cribbs Causeway and was lucky to be assisted by Tegan. She was extremely friendly and knowledgeable, taking us through the different options for sofas and fabrics - helping us with siz... See more
Location
Switch locationUnit 1D Centaurus Road, Cribbs Causeway, BS34 5TS Bristol, England, GB
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See what reviewers are saying
I recently went to the Bristol store and was served by Tegan and had a very personal shopping experience. Tegan was friendly, knowledgeable and very helpful, showing us lots of options and helping us... See more
Company replied
Chloe was extremely helpful. She made the whole experience of buying our bed easy, she gave us all the information we needed without being pushy. We were in a rush but Chloe gave us all the time we ne... See more
Company replied
I’ve been trying to get a cushion delivered since December 2024. Every time I ring up to chase it, the team is very helpful on the phone but they promise to follow up and then never do so I am left wa... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
About Loaf - Bristol
Written by the company
Welcome to our Laid-Back World!
We make ridiculously comfy sofas and beds and lovely laid-back homewares to help people lead happier, more relaxed lives. We're champions of comfort and craftsmanship and use old-school know-how to make our wares. In fact, all our sofas and upholstered beds are made right here in Blighty. We've got a choice of over 150 kicked back colours across nine feel-good fabrics. You can help yourself to free swatches on our website. Don't forget to swing by one of our slowrooms to rest-test our range or give our team of Loafers a call, we're always happy to help.
NEW ARRIVALS SWATCHES SLOWROOMSLoaf
Written by the company
Contact info
Unit 1D Centaurus Road, Cribbs Causeway, BS34 5TS, Bristol, England, United Kingdom
- 02031418300
4.7
Excellent
168 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 24 hours
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Staff were extremely helpful but words…
Staff were extremely helpful but words cannot describe how comfortable our new sofas are. They are so comfortable we went back and bought another one!!
22 November 2025
Reply from Loaf - Bristol
Hi Gary,
Thank you so much for taking the time to share this wonderful feedback! I’m delighted to hear that our staff were able to help make your experience smooth and enjoyable. I'm incredibly proud of our team and the service they provide.
But what truly makes our day is knowing just how much you’re loving your new sofas. Comfort is something we really focus on, so hearing that “words cannot describe” how comfortable they are is the best compliment we could receive.
And the fact that you came back to purchase a second one… that’s the highest praise of all! I’m honoured that you chose us again and we hope both sofas bring you years of relaxation and enjoyment.
Thank you for your trust, your loyalty, and your kind words. We look forward to welcoming you back anytime!
Warm regards,
Manny.
new chairs
this was such a pleasure going shopping in the store for are new furniture, the staff was great.
16 November 2025
Unprompted review
Reply from Loaf - Bristol
Hi Jason,
Thank you so much for your kind words!
I’m delighted to hear that shopping for your new furniture was such a pleasure. Our team takes a lot of pride in providing friendly, helpful service and it’s wonderful to know that our staff made your experience enjoyable. I truly appreciate you choosing us and hope your new pieces make your home feel even more special.
Please don’t hesitate to reach out if you need anything else, we’re always here to help!
Warm regards
Manny.
Rosa was lovely and very informative!
Rosa was lovely and very informative!
Slow riser sofa ordered!
11 November 2025
Unprompted review
Reply from Loaf - Bristol
Hi Tasmin,
Thank you for your feedback!
We are delighted to hear how lovely and informative Rosa was and we are pleased to hear you have chosen your sofa!
Please let us know if there is anything else we can assist with.
Warmest Regards,
Paris
Reply from Loaf - Bristol
Hi Corrie,
Thank you for your review
We’re so glad to hear you found our team friendly and informative we’ll be sure to pass along your lovely feedback to the team
Warm regards,
Cynthia
The team in the Bristol store were…
The team in the Bristol store were great. Very friendly and knew the range really well.
30 October 2025
Reply from Loaf - Bristol
Hi Mark,
Thank you so much for taking the time to share your feedback, we’re delighted to hear that you had such a positive experience with our team in the Bristol store!
It’s wonderful to know that you found them friendly and knowledgeable about the range. We’ll be sure to pass your kind words along to the team, they’ll be thrilled to know their efforts made a difference.
We really appreciate your support and hope you enjoy your new piece from Loaf.
Warm regards,
Paris
Shop was well laid out and welcoming
Shop was well laid out and welcoming. Information was readily available and all materials/covers were easy to compare.
2 November 2025
Reply from Loaf - Bristol
Hi JB,
Thank you for your lovely review
We’re so pleased to hear you found the shop welcoming and easy to explore. It’s great to know the layout and fabric displays helped make your visit enjoyable.
Warm regards,
Cynthia
All very easy to order on line
All very easy to order on line - can’t wait for my Slow Riser - it’s so comfy
2 November 2025
Reply from Loaf - Bristol
Hi Rowena,
Thanks a bunch! We’re thrilled to hear you found ordering nice and easy and we couldn’t agree more, the Slow Riser is ridiculously comfy! We can’t wait for you to enjoy it.
Warmest Regards,
Paris
Reply from Loaf - Bristol
Hi Dave,
Thanks so much for your kind words! We’re thrilled to hear you found our service friendly and easy to deal with.
Kind Regards,
Paris
Very helpful staff
Very helpful staff. They completed my order on line in store which was a great bonus for someone who is not confident online.
30 October 2025
Reply from Loaf - Bristol
Hi Elizabeth,
Thank you so much for taking the time to share your feedback!
I’m really pleased to hear that our team was able to help you complete your online order in our Shack. I understand that shopping online can sometimes feel a bit daunting, so it’s wonderful to know our staff could make the process easier and more comfortable for you. I’ll be sure to pass your kind words on to the team, they’ll be thrilled to know their support made a difference. I truly appreciate your visit and look forward to welcoming you back again soon!
Warm regards,
Manny.
Excellent products and staff were…
Excellent products and staff were amazing.
In Bristol and Trade office.
28 October 2025
Reply from Loaf - Bristol
Hi There,
Thanks so much!
We’re thrilled to hear you enjoyed both our products and the team in Bristol and at the Trade office.
We really appreciate your kind words!
Kind Regards,
Paris
Loaf at Cribbs Causeway is excellent!
Really helpful and friendly staff who we enjoyed meeting and who supported us in making a decision. Loads of choice and loveliness
30 October 2025
Unprompted review
Reply from Loaf - Bristol
Hi Karen,
Thank you so much for your lovely feedback!
We’re delighted you enjoyed meeting our team and found the experience helpful.
It’s great to hear you appreciated the range of choices too!
Warmest Regards,
Paris
Reply from Loaf - Bristol
Hi Lisette,
Thank you so much for your lovely feedback!
We’re thrilled to hear you enjoyed your visit and received great service in the shop. We’ll be sure to pass your kind words on to the team, they’ll be chuffed!
Warmest Regards,
Paris
Rosa was brilliant!
28 October 2025
Unprompted review
Reply from Loaf - Bristol
Hi Joshua,
I’m delighted to hear that Rosa made such a positive impression and went the extra mile to help. I’ll be sure to pass along your feedback to her, she’ll be thrilled to know their efforts were appreciated.
Warm regards,
Manny.
store experience was excellent
store experience was excellent - great staff and attentive/helpful. Lower score on overall experience due to online order confirmation not happening without us calling twice.
27 October 2025
Reply from Loaf - Bristol
Hi Andy,
Thank you for your feedback!
I’m thrilled to hear that you had a positive experience in our Shack and found our staff attentive and helpful. I sincerely apologize for the inconvenience with your online order confirmation and appreciate you bringing this to my attention. Your input helps us improve our processes and we’ll work on ensuring a smoother online experience moving forward.
We hope to have the opportunity to serve you again soon!
Warm regards,
Manny.
Excellent service and good to know we…
Excellent service and good to know we are buying a British made product.
Hopefully we’ll have delivery before Christmas.
27 October 2025
Unprompted review
Reply from Loaf - Bristol
Hi Nick,
Thank you for your review
We’re delighted you’re happy with the service and proud to know you value our British-made products.
We can't wait to deliver your sofa to you well in time for Christmas
Warm regards,
Cynthia
Reply from Loaf - Bristol
Hi Peter,
Thank you so much for your lovely feedback!
I’m delighted to hear that our team made you feel welcome and that you enjoyed the complimentary drinks and chocolates. It’s our little way of saying thank you for visiting. We truly appreciate your support and hope to see you again soon!
Warm regards,
Manny.
Great customer service really great to…
Great customer service really great to not be rushed and given time to consider my substantial purchase!
25 October 2025
Reply from Loaf - Bristol
Hi Emma,
Thanks so much for your lovely review
We're so glad to hear you felt relaxed and unrushed during your visit that’s exactly the experience we want our customers to have. We really appreciate you taking the time to share your kind words.
Warm regards
Cynthia
Great help from all Staff members.
The assistants in the Bristol (Cribs Causeway branch), were more than helpful and pleasant. We were in the shop for nearly 2 hours trying to decide which fabric and colour to choose. Such a vast range is difficult to whittle down, but eventually we had a good idea. On our return home final checks on colour set against our ‘first bought’ Loaf bed, we made the purchase of our second Loaf bed, the Bagel Bed, on-line, but with a telephone call to the central hub operator, to complete the payment!
Thank you to every one of your staffs for their help. Now we are keen to take delivery before Christmas. Cheers Loafers!
25 October 2025
Reply from Loaf - Bristol
Hi Peter,
Thank you so much for your lovely review!
We’re so pleased to hear you had such a positive experience with our friendly team in Bristol it sounds like they took great care helping you choose the perfect fabric and colour.
We’ll be sure to pass your kind words on to the whole team.
Warm regards
Cynthia
Loaf Store Bristol is outstanding
Visited the loaf store in Bristol today and we were really impressed with both the service and the products available in store.
We were looked after by Holly and Tegan, who were both extremely helpful. They were very knowledgeable - we were looking at beds, tables, bedroom furniture and footstools and they were very patient and good humoured as we switched from one thing to another.
Cannot recommend them highly enough!
25 October 2025
Unprompted review
Reply from Loaf - Bristol
Hi Mrs Tarleton,
Thank you so much for your wonderful review
We’re delighted to hear you had such a great experience at our Bristol store. Holly and Tegan will be delighted to know their knowledge and good humour helped make your visit so enjoyable.
We really appreciate your kind recommendation
Warm regards,
Cynthia
Good customer service in Bristol store…
Good customer service in Bristol store - informative but gave us space to browse and play with colours/fabrics
21 October 2025
Reply from Loaf - Bristol
Hi Simon,
Thank you for your lovely feedback!
We’re so glad you enjoyed your visit to our Bristol store and that our team struck the right balance between being informative and giving you space to explore. We hope you found some colours and fabrics you love!
Warmest Regards,
Paris
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