Loaded Reviews 220,978

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent prices and the outstanding value for money they receive on products. Many people highlight the smooth and reliable user experience, often noting the ease of navigating the website and the instant delivery of working codes. Consumers frequently mention that the products are genuine and function perfectly across various platforms. However, some customers also noted occasional issues, such as difficulties with the verification system when trying to log in or confirmation pages not loading correctly after a purchase. A few people reported receiving non-functional game codes or experiencing problems with games not downloading. There were also mentions of unexpected VAT charges or difficulties with password resets and website functionality.

What people talk about most

Price

Reviewers highlight positive aspects of price, consistently praising the low and affordable prices offered.... See more

Product

People report positive experiences with product. Customers consistently praise the instant delivery of game... See more

User experience

Consumers find the user experience to be positive, consistently reporting a smooth, reliable, and easy... See more

Website

Customers consistently note positive experiences with the website, praising its ease of use, navigation, and... See more

Value for money

Users express high satisfaction with the value for money, consistently highlighting competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve used several online stores for digital games, but Loaded has quickly become my go-to platform. Here’s why I can’t recommend them enough: • Lightning Fast Delivery: One of the biggest perks is... See more

Rated 5 out of 5 stars

Game codes on loaded are cheaper than most online stores have them. The codes arrive quickly. I haven’t had an issue with redeeming any codes. Check the delivery method (account, gift code, etc..), th... See more

Company replied

Rated 5 out of 5 stars

Check here first ,then every were else is so much more expensive, have always been a fan and always will be coming back for more. Thank you for a wonderful and trusted service..

Rated 5 out of 5 stars

Great website for both console and PC games. Usually at a small discount compared to other sellers and instant code delivery. Never had any issues with the service, great way to get games!


Company details

  1. Gaming service Provider

Written by the company

Loaded is a leader in providing gamers with amazing discounts on PC, Xbox, Nintendo, and PlayStation games. We have been operating for more than 10 years and we have more than 18 million customers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

221K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Spam... And they just won't stop sending it

Never subscribed to any of this company's newsletter and been trying for over a year to get rid of them.
Every time the support response is the same: we unsubscribed you. Wait 30 days for the change to take effect. We're sorry for the inconvenience.
And even after four support tickets, I still get this company's weekly spam.

15 April 2026
Unprompted review
Loaded logo

Reply from Loaded

Hi Mpm, Thank you for your feedback. We’ve reached out to you directly to request a few more details so we can properly look into this and ensure it’s resolved for you. Once we have that information, we’ll be able to check this more thoroughly.

Update:
Hi, Just a quick follow-up to confirm that you’ve now been removed from our mailing list as per your request.
Thank you for your patience and understanding.

Rated 5 out of 5 stars

This may be one of the best sites if…

This may be one of the best sites if not the best it reliable you get your stuff instantly. I just recently got. Pc and I ordered game that cost 30 pound normally got it for less then 10 pound. So good 100% recommend

15 April 2026
Rated 5 out of 5 stars

100% legit great prices

This is the only website that is fully legit I’ve purchased from loaded many many times I never have a problem the keys get delivered instantly this website is the only 100% fully legit support reply super fast and resolve the issue easily I’ve recommended this to many of my friends and they have had no issue people saying this is a scam is just miserable and impatient

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Permeant steam sale

Pc gamer that primarily uses steam and been buying from here for over a year when they were formally known as cdkeys

It's basically an ongoing steam sale that almost always have prices that beat the steam sales in my country but sometimes not so always check steamdb and the site itself before purchasing, however, I can safely say most of my steam games come from here. Always reliable and quick (within a minute) with game codes even with pre-purchasing. Making an account will save you on future purchases with points 1 point (1p off) per £1 spent which is nice given how cheap some older titles can be. Never been given a wrong title or late code which speaks to the reliability of the site but also means I never experienced customer service so I can't comment on it. With how good the site is I still wouldn't link my card as I've always used PayPal which I haven't had any problem with.

Only cons I can find is:
- sometimes not always cheaper (nitpick).
- no steam points when activating game.
- no steam refund if you don't like the game so make sure you buy a game you know you'll want.
- sometimes some popular titles are sold out (nitpick) which I guess is of no fault of them .

Very thankful for the site and hoping for many more years of service. <3

15 April 2026
Unprompted review
Rated 5 out of 5 stars

Been buying for years

Been buying for years and have never had a problem. Super inexpensive and super reliable. Most titles are in stock and if not today, they usually are available within a short time. You pay and boom, nearly instant email with the code. I dont game like I used to but when I see something that looks really good, this is where I get it.

1 April 2026
Rated 5 out of 5 stars

I love Loaded

I love Loaded. I purchase the majority of my games through them and have for quite a few years. Never had any issues with their keys. The app is good. Checkout is always quick. Just a great company overall. No clue about their customer service as I have never had to contact them due to zero issues.

14 April 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look