I was guided through the process by the extremely helpful and friendly Uzma Ali Uzma carefully explained the features and benefits of the cards and provided great examples of how the car could ben... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Staff at Lloyds regarding the issue of this new company card which gives extra benefits to holders, was excellent, special mention of Franklyn K., who guided me through the process. I decided to move... See more
Company replied
Whole process from start to end has been just what we required, understood our needs and had no problems with the implementation process. Has made our internal process's much more streamlined and user... See more
Company replied
I made a request via our account manager (Sienna Rushton) for a live feed for info from our credit cards into new expenses software. She responded very quickly and referred me to Uzma Ali, who was als... See more
Company replied
Company details
About Lloyds Commercial Cards
Written by the company
About Lloyds Bank
Lloyds is always working to meet your financial needs today, and for the future. Helping to move households, businesses, and communities forward.
Business Credit and Charge Cards
Our business credit and charge cards can help you to manage your business expenses, free up cash flow and earn rewards. Calculate how much cashback you could earn >
Corporate Cards
Our Corporate payment solutions provide a range of physical and virtual payment solutions. Build a connected payment suite for your business. Discover our Corporate payment solutions >
All lending is subject to a satisfactory credit assessment.
Lloyds is always working to meet your financial needs today, and for the future. Helping to move households, businesses, and communities forward.
Business Credit and Charge Cards
Our business credit and charge cards can help you to manage your business expenses, free up cash flow and earn rewards. Calculate how much cashback you could earn >
Corporate Cards
Our Corporate payment solutions provide a range of physical and virtual payment solutions. Build a connected payment suite for your business. Discover our Corporate payment solutions >
All lending is subject to a satisfactory credit assessment.
Contact info
United Kingdom
- lloydsbank.com/business/business-cards.html
Business Credit Cards
4.6
Excellent
220 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really straighforward application…
Really straighforward application process and good rates
26 October 2026
Reply from Lloyds Commercial Cards
Thank you for your feedback. We’re really pleased to hear that you found the application process straightforward and were happy with the rates offered. We appreciate you taking the time to share your experience.
Best Regards,
Lloyds Commercial Cards
Only as a trustworthy bank and with a…
Only as a trustworthy bank and with a contact number for emergency issues.
26 October 2026
Reply from Lloyds Commercial Cards
Thank you for your feedback. We’re really pleased to hear that you value the trust and support you receive from us. We appreciate you taking the time to leave a review.
Best Regards,
Lloyds Commercial Cards
Reliable business card with responsive support
We’ve used Lloyds Commercial Cards at Mighty Recruitment to manage day-to-day business spending. Setup was straightforward, and having clear visibility of transactions makes reconciliation much easier for our finance team. Whenever we’ve needed help, the team has been responsive and knowledgeable. For a growing business managing costs across several divisions, it’s been a dependable tool. Would recommend to other SMEs looking for better control over company spend.
10 September 2026
Reply from Lloyds Commercial Cards
Thanks so much for sharing your experience. It’s fantastic to hear that our Commercial Cards are helping Mighty Recruitment manage spending across the business, and particularly that the visibility of transactions is making life easier for your finance team. Thanks again for your recommendation.
Regards,
Lloyds Commercial Cards
great service
26 October 2026
Reply from Lloyds Commercial Cards
Thank you for your feedback. We’re really pleased to hear you’ve received great service from us and appreciate you taking the time to leave a review.
Best Regards,
Lloyds Commercial Cards
Missing card20…
As stated i did not receive my card only the pin also my son Mark Griffin who now runs the business has not received his card or pin.
20 October 2026
Reply from Lloyds Commercial Cards
Thank you for taking the time to leave your review. We’re sorry you’re still waiting for your card.
Please contact Business Card Services on 0345 602 2042, and the team will be able to investigate your card enquiry further.
Best regards,
Lloyds Commercial Cards
Business account and cards works well…
Business account and cards works well for our business
20 October 2026
Reply from Lloyds Commercial Cards
Thank you for your feedback. We’re really pleased to hear that your business account and cards are working well for your business. We appreciate you taking the time to share your experience.
Best Regards,
Lloyds Commercial Cards
Lloyds bank has given me 1st class service and make you feel like a valued customer
Easy process to obtain an account and extremely helpful staff.
Would highly reccommend over other banks such as Barclays or HSBC
16 October 2026
Reply from Lloyds Commercial Cards
Thank you for the fantastic feedback. We’re delighted to hear you’ve received first-class service and, most importantly, that you’ve felt valued as a customer. We really appreciate your recommendation.
Best Regards,
Lloyds Commercial Cards
The application process was straight…
The application process was straight forward and uncomplicated
15 October 2026
Reply from Lloyds Commercial Cards
Thank you for taking the time to leave us a review and for your positive feedback. We’re pleased to hear you found the Business Card application process straightforward and uncomplicated.
Best regards,
Lloyds Commercial Card
No information given to pay off card
14 October 2026
Reply from Lloyds Commercial Cards
Thank you for your feedback. We're sorry to hear that you've found it difficult to locate information about paying off your card balance.
Information for existing Business Card customers is available on our website: https://www.lloydsbank.com/business/business-cards/existing-customers.html
If you need further support our Card Servicing team will be happy to help if you get in touch.
Thank you again for highlighting this. We value customer feedback and continually look for ways to improve our communications and support.
Best Regards,
Lloyds Commercial Cards
Reply from Lloyds Commercial Cards
Thanks for leaving a review and for giving us positive feedback.
Best Regards,
Lloyds Commercial Cards
Oh no
LLoyds needs to rethink their customer service proposition, telephone service is poor,
5 October 2026
Reply from Lloyds Commercial Cards
Thank you for your feedback. We're sorry to hear about your experience.
While we haven't been able to identify any recent contact with our Business Cards Services team, we'd like to help where we can.
Information for existing Business Card customers is available on our website: https://www.lloydsbank.com/business/business-cards/existing-customers.html
If your query relates specifically to your Business Card account, please contact our Business Cards Services team and we'll be happy to assist.
Thank you again for taking the time to share your experience.
Best Regards,
Lloyds Commercial Cards
Reply from Lloyds Commercial Cards
Thanks for taking the time to leave a review and giving us positive feedback.
Best Regards,
Lloyds Commercial Cards
A note of appreciation to Claire Ferry
A note of appreciation to Claire Ferry
I just wanted to take a moment to put on record the excellent help and assistance I have received from Claire Ferry, Client Development Manager – CME Direct, Commercial Cards.
Our organisation is currently in the process of sending a British Team to participate in a prestigious World Championship event. Unfortunately, one of our key members of staff went on long-term leave at very short notice, leaving some important administrative tasks incomplete.
I contacted Claire regarding the urgent requirement to set up new Corporate Cards, and from the outset she has been absolutely brilliant.
Claire has been extremely diligent and professional, incredibly helpful and, importantly, fully aware of the very tight timeframe we were working to. She has gone above and beyond to assist us and has made what could have been a very difficult situation considerably easier.
Not to sound too dramatic, but Claire has genuinely saved the day!
She is a real credit to the Lloyds Commercial Card Group, and I felt it was important that her efforts and excellent customer service were recognised.
Thank you, Claire!
Gary Thompson
General Secretary
ACU
23 September 2026
Unprompted review
Reply from Lloyds Commercial Cards
Thank you for taking the time to share this wonderful feedback. We’re delighted to hear that you received such professional and helpful support when you needed it most, making a challenging situation much easier to manage. We really appreciate your kind words and wish the team every success at the World Championship!
Best Regards,
Lloyds Commercial Cards
Reply from Lloyds Commercial Cards
Thanks for taking the time to leave a review and giving us positive feedback.
Best Regards,
Lloyds Commercial Cards
Amazing
Wow, I could not have experienced anything better! From start to finish Uzma Ali was knowledgeable, able to advise on the best solution for us and gave clear and precise guidance all the way. One of my best experiences with a bank! Thank you Uzma
11 September 2026
Unprompted review
Reply from Lloyds Commercial Cards
Thank you for taking the time to leave such wonderful feedback.
We're delighted to hear that you had such a positive experience and that the support and guidance you received helped you find the right solution for your needs. Providing clear, helpful service is something we strive for, so it's great to know we got it right for you.
Best Regards,
Lloyds Commercial Cards
Reply from Lloyds Commercial Cards
Thanks for taking the time to leave a review and giving us positive feedback.
Best Regards,
Lloyds Commercial Cards
Good Communication
12 August 2026
Reply from Lloyds Commercial Cards
Thanks for taking the time to leave a review and giving us positive feedback.
Best Regards,
Lloyds Commercial Cards
Already having a LLOYDS business…
Already having a LLOYDS business current account made acquiring a Card very easy & quick. Everything was well presented & carried out quickly. Great service thank you.
14 September 2026
Reply from Lloyds Commercial Cards
Thank you for taking the time to leave such positive feedback.
We're delighted to hear that setting up your card was quick and straightforward, and that having a Lloyds Business Current Account made the process even easier. It's great to know you were pleased with the service you received.
Best Regards,
Lloyds Commercial Cards
Great product
27 August 2026
Reply from Lloyds Commercial Cards
Thanks for taking the time to leave a review and giving us positive feedback.
Best Regards,
Lloyds Commercial Cards
Positive Experience
Spoke with Sohail Nadeem to arrange a Business Charge Card. Sohail was well informed on the product and very friendly to deal with. The necessary information and forms were provided immediately to allow the application to progress.
24 August 2026
Unprompted review
Reply from Lloyds Commercial Cards
Thank you for taking the time to leave your feedback. We're delighted to hear that you found our colleague knowledgeable, friendly and easy to deal with. It's great to know the information and application forms were provided promptly, helping your Business Charge Card application progress smoothly.
Best regards,
Lloyds Commercial Cards
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.