LLLParts Genuine Car Parts Reviews 3,320

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the genuine quality of the products and find the prices to be very reasonable, often significantly cheaper than other sources. People appreciate the availability of original and new OEM parts, even for older or harder-to-find components. However, some customers experienced issues with delivery times, noting that dispatch often took longer than advertised or expected. While some received their orders promptly, others reported significant delays, with items taking weeks to arrive or even going missing. There were also occasional concerns about the accuracy of order descriptions, leading to incorrect parts being received, and some felt that postage costs were excessive given the delivery speed.

What people talk about most

Product

People report positive experiences with product, often finding genuine OEM parts at good prices, even for... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers express frustration with slow... See more

Order

Consumers find order experiences to be ambiguous. While some reviewers report easy ordering processes, quick... See more

Price

Users describe positive interactions with price. Many customers found parts to be reasonably priced, often... See more

Quality

Clients share positive opinions on quality. Many reviewers praise the genuine and original parts,... See more

Based on these reviews

Rated 4 out of 5 stars

Quality genuine factory replacement part for Audi S3. Great price. Dispatch took a lot longer than they advertise on their site otherwise would have been 5 stars. Would recommend and will use agai... See more

Rated 5 out of 5 stars

Website states clearly speed of delivery so I didn't pay attention to reviews. Genuine parts that are not available are going to take time. Mine came 2 days before the latter end of the delivery estim... See more

Rated 5 out of 5 stars

Initially I ordered a part for my Audi and it wasn't the correct colour, despite what I logically thought it was described as, by Audi. LLLParts corrected my error in a very professional manner. They... See more

Rated 5 out of 5 stars

Well LLLParts was so direct and positive when I looked for a replacement switch peculia to my VW multivan. I was getting no positive response from the VW dealership but a search online found the s... See more

Rated 5 out of 5 stars

I needed a new part for my VW Golf and though I had the part number I couldn’t locate the right part. I emailed LLL and told them want I required and almost by return I had a response and identificati... See more

Rated 5 out of 5 stars

I’m a repeat customer. Reasonable prices, original and new OEM parts, as ordered. Delivery takes some time, probably this company doesn’t keep much stock but procures the parts as ordered. That’s stil... See more

Rated 5 out of 5 stars

After trying to get hold of a part for my 20 year old Mercedes, I had almost given up. Ebay, and a well known competitor, had both failed me. I was reluctant to go to the main dealer becahse of the po... See more

Rated 5 out of 5 stars

Original part ordered and received, price less expensive than some second hand parts. Highly recommend and will definitely be purchasing from you again. Good communication also. Thank you

Rated 5 out of 5 stars

I contacted LLLParts before placing my order to make sure I was selecting the correct part. They replied promptly and provided the correct part link, which made the process very easy and reassuring.... See more

Rated 1 out of 5 stars

Unfortunately this company doesnt value customers and stand behind the products it sells. In addition to other negative reviews, they sold me sensor that turned out to be defective after 3 months of u... See more

Rated 5 out of 5 stars

Was looking with difficulty for a tiny grommet for my VW Up door sills, but LLL had the part and it fits perfectly - great job. Was a bit more expensive than I was anticipating due to postage and sma... See more

Rated 5 out of 5 stars

I was finding it difficult to source replacement wheel covers for my daughters car, a VW Up! Someone had stolen them - luckily I found LLL Parts online, they arrived quickly just after the Christmas... See more

Rated 5 out of 5 stars

I ordered an Audi positive terminal cover and the whole experience was very solid. Dispatch took about 8 working days, which was a bit longer than the initial estimate but within the shop's official 5... See more

Rated 5 out of 5 stars

I was looking for some particular torque to yield bolts for my Mark seven golf GTI… and despite being quite obscure, they helped me by giving me diagrams to choose my items from and not only that the... See more

Rated 5 out of 5 stars

One of the best parts sites around, certainly for BMW and Audi genuine parts! The website is easy to navigate, particularly with the detailed schematics. Delivery is always within the stated timeframe... See more

Rated 2 out of 5 stars

Good official parts seller. But terrible delivery service. Parts ordered take up to 2/3 weeks to be delivered. Premium delivery prices are charged but the slowest services are available. Not understan... See more

Rated 5 out of 5 stars

Great service. Good prices excellent availability and unlike others I have never experienced a problem of incorrect parts, parts not in a bag labelled with part number etc. This isnt a fast service so... See more

Rated 5 out of 5 stars

Having used LLL a few times there service has always been great. On this occasion delivery took a bit longer than usual due to Christmas but, I can’t knock them down for that.

Rated 1 out of 5 stars

Paid and ordered an item on 23rd January. Was advised that item would be dispatched between 28th and 30th January. Now the 2nd February. My item still hasn't been shipped and still has a "pro... See more

Rated 5 out of 5 stars

Really pleased. I wish deliveries came quicker (I’m in the UK) but can’t complain about the prices… cost a quarter of what I was quoted by my local Audi dealer. Saved me a fortune. Recommended.

Rated 5 out of 5 stars

Parts were all spot on for what I expected, all genuine Audi and packaged really well. Will absolutely be using again when I need any more parts for my car!

Rated 5 out of 5 stars

I ordered bolts for my e39 that i was struggling to get even from a bmw dealer. LLL parts came up with the goods , but was over a week to wait witch i didn't mind as long as I got them. Would recommen... See more

Rated 5 out of 5 stars

I cannot fault LLLParts. Everything was in stock, delivered when they said it would be delivered and very happy with the price. Highly recommended. I have since used them again, and same experience. F... See more

Rated 5 out of 5 stars

Parts I required were available and at a reasonable price. Reasonable despatch time and packaged well. This company is a good supplier and would use again. Thanks.

Rated 5 out of 5 stars

Very good experience. Genuine part at a good price. Delivery was not quick but I was advised about this before ordering. Vey pleased

Rated 1 out of 5 stars

The part you have on line a picture is not what was sent? 51418237588 for the right side door handle? With the Harman Kardom stereo system. You sent a right side door handle without the Hartman Kardom... See more

Rated 5 out of 5 stars

Great parts and great pricing and great delivery communication. Very difficult to obtain Parts in Australia for my 2003 Mercedes Sprinter and the switch covers are always broken and in need of replac... See more

Rated 5 out of 5 stars

Good website, clear instructions and easy to order. Updates were very helpful and accurate. Parts delivered on time and as described. Very good buying experience

Rated 5 out of 5 stars

Part was well described on web site, matched to car's serial nr, original spare part perfect fit to replace faulty original, thanks.

Rated 5 out of 5 stars

Items took a little while to arrive but this was somewhat expected especially as they were ordered in the run-up to Christmas and weren’t exactly small items. Email communication was good. Everything... See more

Rated 4 out of 5 stars

Very good service, good products. Quickly to respond to emails. Overall a good experience. Delivery took quite long tough over the Holidays (even after the Holidays it took multiple weeks for the it... See more

Rated 5 out of 5 stars

The parts are a lot cheaper than going straight to the retailers. Yes, you do have to wait for them to arrive. I plan ahead on jobs I'm going to do. So if you're in a rush, go somewhere else. I've had... See more

Rated 5 out of 5 stars

Easy to order. Good correspondence via email to make sure it was the correct part. Nicely packaged and arrived in reasonable time.

Rated 4 out of 5 stars

Item wasn't dispatched and had to chase it up, took ages but couldn't get part anywhere else and arrived safe so can't complain too much.

Rated 4 out of 5 stars

A great resource with workshop drawings to identify the correct parts and part numbers coupled with competitive pricing. The only weakness is the speed of delivery, so plan ahead otherwise you will li... See more

Rated 5 out of 5 stars

I've known about LLLparts for a couple of years but never had a need to buy from them as could buy my Audi parts second hand but with my need to replace some of the more obsure hard to come by parts o... See more

Rated 1 out of 5 stars

Hello,I haven't received my order yet. The post office couldn't deliver this order to me and returned it back to you. But despite my request, no one has answered me yet. I corresponded with your em... See more

Rated 5 out of 5 stars

Great experience, I received the parts I wanted and they were delivered to me quickly. I would recommend to anyone seeking car parts.

Rated 1 out of 5 stars

If you are in need of a item urgently then look else where. pacleforce lost parcel and i have been told to wait by lll parts for them to recieve parcel off parcelforce(which is not going to happen... See more

Company replied

Rated 1 out of 5 stars

I made a purchase on LLLparts on 21/12/2025 for a total amount of €98. The payment was successfully charged, but I did not receive any clear order confirmation, and the status of my order re... See more

Company replied

Rated 5 out of 5 stars

The service is ALWAYS great. All questions are answered in a timely manner. Would recommend for all your car parts! THANKS LLLParts!

Rated 1 out of 5 stars

Had to pay 20 pounds all together for 1 banjo bolt and now have been waiting 3 weeks for it to come with no sign of any progress. Royal mail is determined that the part has not been shipped off to the... See more

Rated 5 out of 5 stars

If you want the cheapest genuine parts but in no rush for them LLL parts is the place! Except 5-7 days for delivery what wasn’t a problem to me

Rated 5 out of 5 stars

Used this company before Products always cheaper here so if you can wait that little longer then we’ll worth it

Rated 5 out of 5 stars

Original Mercedes part at a great price, quickly dispatched and arrived safely and extremely well packaged.

Rated 1 out of 5 stars

Absolute rubbish Ordered a part which seemed overpriced but I needed it urgently only to be told after I'd paid for it that it wasn't in stock😡 No instant refund, no apology nothing. I've... See more

Rated 3 out of 5 stars

A small part that was posted in a large pizza size box ,this could have been posted in a bubble wrap envelope ,there was no tracking and the item took weeks to be delivered ,the box was left on my d... See more

Rated 5 out of 5 stars

Simple order process, Parts are packaged well, delivered promptly. Took me longer to unpack the part than it did to fit it.

Rated 5 out of 5 stars

Ordered from guys as before – same story, have nothing to complain. Everything is super clear and as promised. Many thanks once again.

Rated 5 out of 5 stars

The parts I needed were delivered and fitted perfectly. If I needed spares again I would definitely use this company.

Rated 5 out of 5 stars

initially, i thought delivery would be very slow but it ended up being just right ... thanks very much, best wishes


Company details

  1. Auto Parts Store
  2. Audi Dealer
  3. Auto Machine Shop
  4. BMW Dealer
  5. Car Accessories Store
  6. Mercedes-Benz Dealer

Written by the company

We at lllparts.co.uk try our very best to make your shopping experience hassle-free and convenient. We have a Part Finder section that will help you find just the right parts for your vehicle. All you have to do is select your vehicle year, make, model, from the given checklist to find a selection of parts and accessories specifically designed for your vehicle. We also provide you with an option to shop by part with our part categories or to shop by simply typing in the part name or part number in the search box. So, you have full control as you do your shopping.


Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 71% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Successful order

Checked with site that items were in stock because it was for a discontinued vehicle. Other sites were misleading on availability or incorrect item. Quick email reply confirmed item in stock. Ordered single item as test. Arrived within the timescale and item was correct. so will order the remaining items I require.

22 March 2026
Unprompted review
Rated 5 out of 5 stars

I was a little apprehensive at first…

I was a little apprehensive at first because the purchases were in US $ or euros, However I took a chance and everything worked out. Genuine, original parts very well packaged and good delivery. I will certainly be purchasing from this company for for my classics in the future. Thank you. Mike - Bristol. UK

20 March 2026
Unprompted review
Rated 5 out of 5 stars

VW T5 Shuttie actuators

VW T5 Shuttie actuators.
I needed help getting the part numbers. They were brilliant. I ordered two for the rear sliding doors and a ‘pattern’ part for the drivers door. All arrived relatively quickly and now installed my central locking all works flawlessly off both the fob and the switch in the drivers door. I don’t remember delivery being overly long, all in all I was very happy.

21 April 2025
Rated 5 out of 5 stars

Absolutely saved me a blunder

Absolutely saved me a blunder, gave my reg at checkout, they emailed to make sure it was right as related to a LHD car, which was my mistake in giving them the wrong parts number. So grateful they did this, great communication from them and great system. Thanks!!

18 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not ship to all of UK nevermind EU.

Was a good company had ordered several times from them with no issues postage was a bit slow but I'm in northern Ireland.
Tried to order parts recently to be told no delivery to northern Ireland but still advertising postage all over EU and UK falsely.

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Absolute rubbish

Absolute rubbish

Ordered a part which seemed overpriced but I needed it urgently only to be told after I'd paid for it that it wasn't in stock😡

No instant refund, no apology nothing.

I've requested a full refund and reporting to PayPal

AVOID LIKE THE PLAGUE

16 March 2026
Unprompted review
Rated 1 out of 5 stars

Unfortunately this company doesnt value…

Unfortunately this company doesnt value customers and stand behind the products it sells. In addition to other negative reviews, they sold me sensor that turned out to be defective after 3 months of use. Instead of replacing it for a new, working one, they told me after 30 days they dont care. I would look elsewhere if i was you.

12 March 2026
Unprompted review

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