This company has been very efficient giving us the opportunity to call our country any time. Thank you for the best service always. Maria Yolanda Ramirez . note . How, my husband can have, " the... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Service usually works well when connected to Wi-Fi. Otherwise, calls tend to drop after a couple of minutes. Still shopping for a different service that offers a more consistent experience when callin... See more
Company replied
I have been using llamacolombia for a long time and i have to say is very easy to add credit to the phone, is very accurate and secure to put the credit card and calling abroad is a breeze. Great qu... See more
Everything with this site is easy, flexible and uncomplicated and I have been a customer for about twelve years. LlamaColombia anytime.
Company details
- Telecommunications Service Provider
- Internet Service Provider
- Mobile Network Operator
- Phone and Internet Service
About LlamaColombia.com
Written by the company
LlamaColombia.com is an international telecommunications website dedicated to Colombian immigrants all over the world. LlamaColombia.com helps Colombians keep in touch with everyone back home through various services: prepaid credit and mobile recharge. Founded in 2007, LlamaColombia.com has always successfully accomplished its mission: bringing people together regardless of their location.
For more info, visit:
For more info, visit:
We're here to help!
Written by the company
- 24/7 Customer Service
International Calling to Colombia
Free Calling Apps | 100% Quality Guarantee
Call any phone in Colombia from any phone with our international calling app or local access numbers. You get the same great quality as if you were making a local call and at a fraction of the cost of other calling solutions. Ready to give it a try?
Big savings for all destinations!
Big savings for all destinations!
- No hidden fees Pay only for the minutes you use. No hidden charges or other fees.
- 1 Minute Rounding You will be charged for your calls by 1 minute rounding.
- $5 Minimum Order Try Voice Credit for a low minimum order and enjoy long international calls.
Contact info
4780 Ashford Dunwoody Rd Suite A 236, 30338, Atlanta GA, United States
- +1 678 528 0398
- customerservice@llamacolombia.com
- llamacolombia.com
4.6
Excellent
1K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I can call my family every night
I can call my family every night. Easy, fast and efficiently.
Also the price is great. Thank you
27 February 2026
Wonderful Company. …
This company has been very efficient giving us the opportunity to call our country any time. Thank you for the best service always.
Maria Yolanda Ramirez .
note . How, my husband can have, " the pin number registered in his phone ?. . Sometimes he is in a hurry and it is difficult for him to remember it every time. Thank you.
27 February 2026
Been dealing with this company for a…
Been dealing with this company for a while and am very satisfied with the online process.
5 November 2025
Calls are easy to make and the signal…
Calls are easy to make and the signal very clear. Very satisfied with the service, I have used Llama a Colombian for 6 years or longer.
16 October 2025
Excellent service
Easy reload time and good service , I love it, I call in a simple way
30 December 2024
Have used it for 3 years and I don’t…
Have used it for 3 years and I don’t have a complaint.
16 December 2024
Everything with this site is easy
Everything with this site is easy, flexible and uncomplicated and I have been a customer for about twelve years. LlamaColombia anytime.
10 October 2024
Llama Colombia is more private than Whatsapp and other services that are selling your personal information. PRIVACY! …
Been a Loyal customer with them calling Colombia for over 5 years! Thank you Llama Colombia.
30 July 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I bought a voice credit for calling to…
I bought a voice credit for calling to Colombia, and somehow after a while there is a PIN requirement to get access to that credit and make a phone call. The problem is that llamacolombia do no explain to the costumer how to get the PIN number they're requesting, and not only that, after making you get through creating an account to log in, they do not confirm to you what happened to the money left you have from that voice credit you bought before from llamacolombia. I can't believe this is happening, especially after you know that they use to bring an excellent service to the costumer. I try to contact them and nobody answered me back. This us just not good for a company that used to be really good. Now I don't have my money back, not PIN number, and not a single person or even a robot answering the messages. The choices they give you for their FQAs are everything but not what you need. What a shame to see how a good company can go down the hill like this.
29 June 2024
Unprompted review
Reply from LlamaColombia.com
Hello Angel,
Thank you for your comment.
Customer service is available 24/7 and your balance and PIN number are also available to check on your online account. We checked and an agent from customer service sent an email to the email address registered on the account with the details needed to log in to the account and see your PIN number.
Please do not hesitate to reach them if you need more help.
LlamaColombia.com
The service has improved considerably
The service has improved considerably, I do not get cut off half way through my calls, and haven't experienced difficulties getting through when making a call.
5 March 2024
Prompt connection and clear communication.
Prompt connection and clear communication most of the time.
Keep your good service.
Thank you!
23 February 2024
Good information
9 December 2023
The person who took care of my…
The person who took care of my questions was very polite and certainly kew the answers .She helped me and solved the problem I had .
26 October 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.