Matthew from Livin Estate Agents made what is one of the most difficult and exhausting processes i.e. buying and selling a house smooth. He kept me fully informed, was always able to give helpful adv... See more
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Livin estate agents were amazing throughout the whole process of the move! Hannah was amazing and was so friendly and always answered emails so quickly. They helped me in so many ways and all of the s... See more
Unfortunately, my experience with Livin Estate Agents has been very disappointing. We spent approximately six months progressing a property purchase, investing a significant amount of time, e... See more
Hannah was very helpful, she knew the property inside and out and it was a incredibly quick transition time from putting in an offer to securing the property. She was always quick to answer emails, qu... See more
Company details
Written by the company
Livin Estate Agents, a leading independent agency specializing in local properties and local living in Croydon. Our services include residential sales, lettings, and new homes, catering to the diverse needs of south London.
Contact info
252 High Street, CR0 1NF, Croydon, United Kingdom
- 02080502709
- contact@livinestateagents.co.uk
- livinestateagents.co.uk
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Unfortunately my experience with Livin Estate Agents has been very disappointing.
Unfortunately, my experience with Livin Estate Agents has been very disappointing.
We spent approximately six months progressing a property purchase, investing a significant amount of time, effort, and money into the transaction. Following a professional valuation and survey, it became apparent that the property had been marketed as a two-bedroom property when it was subsequently deemed to be a one-bedroom property. The property survey which was carried out raised serious concerns for us and ultimately led to our decision to withdraw from the purchase two weeks ago.
What has been most frustrating is the complete lack of communication from Livin Estate Agents following our withdrawal. I emailed both the sales progressor and the company owner, clearly explaining our reasons for pulling out of the purchase, yet received no acknowledgement or response whatsoever.
While there is often sympathy for sellers when transactions fall through, buyers also invest considerable time, money and emotional energy throughout the process. A simple professional response would have been appreciated, particularly after six months of involvement.
Based on my experience, the communication and customer service fell well below the standard I would expect from a reputable estate agency.
All of the staff at Livin were kind and helpful
Livin estate agents were amazing throughout the whole process of the move! Hannah was amazing and was so friendly and always answered emails so quickly. They helped me in so many ways and all of the staff at Livin were kind and helpful.
Livin
Matthew from Livin Estate Agents made what is one of the most difficult and exhausting processes i.e. buying and selling a house smooth. He kept me fully informed, was always able to give helpful advice. I would highly recommend this estate agrents. Thank you Matthew/
I've had a very good experience with…
I've had a very good experience with the agency, in particular with Hannah. She was very helpful and quick to answe emails. The whole process of putting in an offer and securing the property went very smoothly.
Hannah Is a Legend
Hannah was very helpful, she knew the property inside and out and it was a incredibly quick transition time from putting in an offer to securing the property. She was always quick to answer emails, quick to return my calls and made the whole process very smooth.
I had a fantastic experience with Livin…
I had a fantastic experience with Livin Estate Agents, especially with Bledian, who acted as my Sales Director throughout the process.
From the beginning, Bled was professional, approachable and proactive. He took so much of the stress of the sale off my hands and made the process feel far more manageable. His communication was clear and consistent, and I always felt updated and reassured about what was happening and what the next steps were.
What really stood out was the benefit of having an experienced estate agent involved. Bled was able to guide the process, manage interest, deal with communication professionally and help move things forward in a way that gave me confidence. His knowledge, calm approach and commitment made a real difference.
I would highly recommend Livin Estate Agents to anyone looking to sell their property, and especially Bled for his professionalism, support and excellent service throughout.
Transparent and reliable
I've dealt with Bledian on two properties now, he is professional, kind and very personable-all core skills for this job. More importantly he is an excellent communicator with a great sense of humour. I have no hesitation in saying i would use him for any future transactions
Property purchase and tenancy agreement
The company helped me to purchase the property and prepared the tenancy agreement for the tenants through their able and professional agent Jason. My experience with Jason has been great right from the viewing of the property through to the completion of the purchase and preparation of tenancy agreement. You have been very helpful throughout the process. Very grateful for your help.
Fantastic selling experience
I can not rate Jason and his team highly enough for their exceptional service in selling our home.
From beginning to end, communication & professionalism on all aspects of the sale was second to none. The team really treat you as individuals rather than just another property in their portfolio.
Our property was sold within weeks of going to the market and despite several problems with our onward purchase Jason remained patient, supportive & helpful throughout the long process.
I can not recommend these guys enough.
A smooth process
I was kept well informed every step of the way, nothing was too much trouble and they were a pleasure to deal with. I would certainly recommend Livin Estate agents
I have had a very positive experience…
I have had a very positive experience with Living Estate Agents Croydon during my home-buying journey. They have been extremely helpful from the beginning. Whenever I call, I can easily reach them, and they always keep me informed by emailing or calling as soon as new properties come on the market.
All the staff are very polite and professional. In particular, Mr Harry has been outstanding. He showed me many properties and was consistently kind, respectful, and highly knowledgeable. He always arrived on time, never kept me waiting and most importantly , did not waste my time unnecessarily.
I would like to sincerely thank the team for their understanding , professionalism, and the care they show in their work. I highly recommended Living Estate Agents to anyone looking to buy a home or sell home.
Highly recommend Livin Estate Agents
After finding our dream home, we were thrilled to come across Jason as our estate agent. He was professional, friendly, straightforward, and communicative—quite unlike our previous experiences with estate agents.
Jason, Amber, and the Livin team kept us well informed, regularly chasing progress to ensure our purchase moved forward. The InTouch app was a helpful way to track where we were in the process and who was responsible for the next step.
Even while on holiday, Jason followed up to check that everything was okay.
We've recommended Livin to all our friends and family following the very positive experience we had, and we look forward to working with them again when the time comes to sell our property.
Well done, Jason and Leon, for the outstanding service you provide. We were dreading the process of buying our next home, but you truly made it a positive experience.
I had an excellent experience with…
I had an excellent experience with Livin Estate Agents and would happily recommend them. They helped me sell my home quickly while keeping the entire process efficient, well-managed, and stress-free.
Thank you to Jason for creating a company that clearly values professionalism and smooth communication, which made a real difference throughout the sale. A special mention also goes to Bledian, who was outstanding as my estate agent. He was knowledgeable, proactive, and supportive from start to finish, ensuring everything ran seamlessly.
A genuinely reliable and professional service from beginning to end.
Best agents ive worked with
I had the pleasure of working with Matthew on the sale of my property, and I was thoroughly impressed by his professionalism throughout the process. He provided clear updates, offered honest and insightful opinions about potential buyers, and consistently acted with my best interests in mind. Despite challenges along the way, I always felt well supported and reassured that my sale was in safe hands. I would not have wanted anyone else to progress the transaction.
Professional and personable from start to finish!
I couldn't recommend this estate agents enough... Leon, Jason and the whole team take pride in their work, and it shows...
Thanks to everyone at Livin for making the whole process a breeze!
What a great service
What a great service, it was a pleasure to deal with Matthew. He was always available and happy to answer any questions/ queries even after the sale was completed. Matthew was very professional in he’s approach and I would recommend these guys to anyone who is about to buy, sell or rent a property, keep up the good work wish you all the luck for the future.
I highly recommend Livin Estate agents
I highly recommend Livin Estate agents. Matthew is an excellent professional, whose experience, skill, and friendly support guided me throughout the whole process. Thank you.
Jason was brilliant
Jason was brilliant
He showed us the right property which we bought
Extremely helpful and efficient
Definitely will be using them again
Five star
Amazing
Jason and co. were exceptional from start to finish. Professional, friendly and knowledgeable. We have dealt with other estate agents and found Livin to be much more driven, with better people skills and a great network. Cannot recommend enough.
Incredible experience
We had the opportunity to work with Jason from Livin Estates during our search for a property, and I cannot recommend him highly enough. From the very beginning, Jason was incredibly professional, diligent, and attentive to our needs. He took the time to show us around the property and provided valuable insights every step of the way.
What stood out the most was his promptness in responding to emails and his willingness to go the extra mile to assist us. Jason made the whole process smooth and hassle-free, and we truly appreciated his constant support and guidance.
I would highly recommend Jason and his team at Livin Estates to anyone looking for a reliable and dedicated estate agent. Their service is top-notch, and Jason’s commitment to his clients is truly commendable.
Thank you again, Jason, for all your help!
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