Item (Froggy bird bath) arrived broken, but live laugh love immediately apologised and sent a new item out. Friendly, understanding service - and the item itself is great!
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See what reviewers are saying
I got a pair (a standing and sitting duo) of the tin men figures . They look fantastic. Brightening up a little patch of shaded ground under a tree. They’re high quality and they were delivered well... See more
Ordered 4 items all arrived well packaged! Absolutely lovely items, PulleyHook, Floats, Hanging fish,Seagull with chips all lovely made, great service, highly recommend.
I have ordered twice from this company and am very happy with my purchases. Unfortunately on my second order an item was dented, I spoke to customer services who were excellent and sorted it out ve... See more
Company details
Written by the company
We are a family run business that founded Live Laugh Love in 2005. We love all things vintage and have been influenced by many styles from French provincial to British retro. Our inspirations come from painted items that are distressed and worn around the edges, pretty faded vintage fabrics, original 1930s chintz china, Victorian glass that is decorative but still very useful, and rusty old wire work that had seen better days but when displayed in the right way regains its original beauty.
Contact info
United Kingdom
- livelaughlove.co.uk
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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beautiful quality & such fab prices
18 November 2023
Unprompted review
Amazing value
Amazing value , excellent products well packaged up for transit. My outdoor mirror is fabulous much better than expected.
30 December 2023
Unprompted review
Sent with love.
Xmas ornaments a little out of the ordinary, fast delivery service and wrapped with love and care.
11 December 2023
Unprompted review
Excellent customer service
Although being well packaged my purchase arrived broken …following an email to LLL I received a prompt reply and a replacement was sent with no quibble and many apologies. The replacement arrived safe and sound and I am very pleased with my purchase. Excellent customer service from this company which is a breath of fresh air …
13 December 2023
Unprompted review
Pleased with items I received
Pleased with items I received, prompt delivery and kept in touch. Will definitely order off them again.
27 October 2023
Unprompted review
Lovely good quality product
Lovely good quality product, well priced and arrived promptly.
10 October 2023
Unprompted review
Recently bought about 8 different…
Recently bought about 8 different nautical items.Very impressed with the quality.Also,very well packaged and fast delivery.I would definitely buy from this company again
4 October 2023
Unprompted review
Unique items
Beautiful items all arrived brilliantly packaged and in a timely manner. The products are very well made and reasonably priced, some quite unusual. I would highly recommend 👍
5 October 2023
Unprompted review
One of my favourite shops!
Have always been excited to receive my orders as I know I'm going to like it. Very fair prices and as the items are so unique, you know that you aren't going to see them everywhere online. I love browsing on the site... it's like eating comfort food!!!
22 September 2023
Unprompted review
Great service
I found a beautiful vase in the sale. It took about a week to arrive but I wasn't in a hurry and it was very carefully wrapped to arrive safely. This is the first time I have used Live Laugh Love but it won't be the last.
12 July 2023
Unprompted review
Great Products
Very pleased , with my order, love your products, they are original. And I love you can get matching items.will definitely be ordering again.
11 September 2023
Unprompted review
I love this shop
I love this shop, it has a range of lovely, unique things for your home, that are packaged well and arrive swiftly!
6 September 2023
Unprompted review
Some lovely items
Some lovely items, well packaged and delivered in good time. Will certainly use this site again.
18 August 2023
Unprompted review
Loved the items I got from this shop
Loved the items I got from this shop. Well packaged and good cummunication with seller.
6 July 2023
Unprompted review
The items on this site are unique
5 September 2023
Unprompted review
I love this company
I love this company! Always lovely fresh ideas for presents and have been buying from them for years. Purchases bought are always well wrapped and packed. With a lot of companies being forced to close down, long may you reign!
5 September 2023
Unprompted review
Don’t bother buying from this company
Don’t bother buying from this company. There goods are shoddy and cheap. It came in a big box well packaged and I was excited to see my stuff. I bought 3 opulent collection large votive candle holders wax filled with diamanté brooch, looked lovely. When they came the glass was covered in I don’t know what and I could not give it as a present. They were not scented. As I had to pay to return them I didn’t bother. I returned another part of my order which cost about £8 and it cost me almost £4 postage so I have stuff I cannot use which cost me over £20 to go in the bin. It was my own fault I didn’t look at the return information, I won’t be caught out again buying heavy stuff without free delivery, I’ll stick with Amazon in future.
Thank you for your reply but when I received my goods they were in a large, heavy cardboard box and the candles were quite heavy. I only asked for one return the dearest item and it was accepted but cost me over £3 in postage so I didn’t bother to ask about the heavy candles as it would have been an expensive return, my mistake got not checking your return policy or I wouldn’t have ordered such heavy items so I decided to cut my losses. I must have been unlucky in my purchases because most buyers have given a 5*review. I liked the look of the things on your web pages and the reviews, this is just my experience of your company.
29 August 2023
Unprompted review
Reply from Live Laugh Love
Thank you for taking the time to leave feedback on your experience with Live Laugh Love. I am ever so sorry to hear that you feel this has been a 1-star experience and that there have been issues with your items.
I have reviewed our communications with you and can see that we only received a request to return an item from you, to which a standard product return instructions were sent. Unfortunately, there was no mention of any issues you had with the products. As customer satisfaction is our priority, we always encourage our customers to contact us regarding any issues, as there are multiple ways we can resolve them.
Please feel free to contact us to discuss a possible resolution of the issues you had with the products.
Our contact details are Phone 01342842533, email sales@livelaughlove.co.uk
I have bought from Live laugh love on…
I have bought from Live laugh love on numerous occasions, my home is full of beautiful unusual items particularly from the nautical range, I love all my items they give me a lot of pleasure, they are always extremely well packaged and in perfect order, I have also ordered from their seconds range and never noticed the extremely minor faults, totally recommend them
22 August 2023
Unprompted review
Nautical items
It was the great range of things that I thought were absolutely amazing quality items and the service was first class company
8 August 2023
Unprompted review
Wrong item
You did not send me the item I ordered. This meant it could not be used as a gift and I now have an unwanted item with no detail of how to return.
18 June 2023
Reply from Live Laugh Love
Dear Alison,
I am sorry to see that you rate your experience with us with 1 star. According to our records, your order was placed on Saturday the 17th of June, and was delivered on Wednesday the 21st of June, however, we haven't received any communications from you regarding this order. Please contact us at sales@livelaughlove.co.uk or call us at 01342842599.
Kind regards,
Tom
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