Live in the Light Reviews 

1,184
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their effectiveness and natural ingredients. Many people appreciate the careful and beautiful packaging, which often includes thoughtful surprises. Reviewers also frequently mention the fast and efficient delivery service, with orders often arriving sooner than expected. However, some customers also noted significant issues with customer service, describing interactions as dismissive, condescending, and unprofessional. There were also complaints about delayed deliveries, lack of communication regarding order status, and problems with tracking information. A few people experienced issues with product durability and found the company unresponsive to their concerns about faulty items or refund requests.

What people talk about most

Product

Customers consistently note positive experiences with product, praising the quality, efficacy, and natural... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising fast delivery times... See more

Order

Consumers report ambiguous experiences with their orders, with many expressing frustration over long delivery... See more

Customer service

Reviewers mention significant dissatisfaction with customer service, describing it as dismissive,... See more

Quality

Customers had positive experiences with quality, with many reviewers praising the products as good, genuine,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have had a couple of orders and service received was excellent. Upon opening the box, where my product was packaged with care and a lo of attention with a few surprises to, which made me smile. Tha... See more

Rated 5 out of 5 stars

Exceptional service! Shipped on time, received in timely manner, packed with upmost care and the packaging was WOW 🤩 Attention to detail is an understatement. Keep up the good job!

Rated 5 out of 5 stars

Live in the Light is my go to company when it comes to choosing the best natural skincare, body care and oral care products. I trust wholeheartedly in their curation process as they have extremely hig... See more

Rated 5 out of 5 stars

Love this company. Arrived faster than I thought. Haven’t tried the product yet, as I have bought the spray which I love for my daughter who dancers a lot! I refused to put chemicals on her skull and... See more


Company details

  1. Beauty & Well-being

Information provided by various external sources

Live in the Light is dedicated to offering truly natural, organic and chemical free products to you. At Live in the Light you know that everything we offer to you is natural, chemical- free, organic or wild crafted. We are all about toxin-free, well being and spreading the word. It is a mission, a passion and a deep love and respect for Mother Nature. With brands such as Annmarie Gianni, Fat & The Moon, Pure Anada, Carina Organics and Marley's Monsters, we cover everything from natural beauty and skincare to cleaning products and vegan handbags.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 35% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,184)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love this site! Great products.

Great customer service after the gremlins in my computer ate up my special birthday discount.
I contacted them on my birthday to let them know and they said order anwyay and they'd refund the discount after. True to their word they did just that.

Their 'Thought for the week' to my mailbox always perks me up too.

Highly recommended.

11 February 2024
Rated 5 out of 5 stars

Quick delivery & beautiful products

Quick delivery & beautiful products. Have been pondering the sandalwood & seabuckthorn for ages now but I’m so glad I got them. I also bought the dew dab - all living libations. They are lovely products.

16 February 2024
Rated 5 out of 5 stars

I love the products it’s the best….

I love the products it’s the best thing I’ve ever used my skin feels amazing and the even best part is when they send it out I look forward to the little notes they pack in the boss with positive message just finishes of the experience I look forward to reordering just for the message in the delivery xxx

9 February 2024
Rated 5 out of 5 stars

Constant updates

Fast delivery
Updates all the steps of the way via email confirmation which was very helpful.
Great product so far

6 February 2024
Rated 5 out of 5 stars

Great Company

Great company that offers non toxic products for reasonable prices with occasional offers too. Brilliant customer service, speedy deliveries and each box has a custom note inside which makes them unique :)

31 January 2024
Rated 5 out of 5 stars

Highly recommend

High quality products, always very well packaged. Fantastic customer service and very fast delivery.
Love ordering my favourite products from Liveinthelight.

29 December 2023
Rated 5 out of 5 stars

Live in the Light is my favourite…

Live in the Light is my favourite company by far. Amazing products, wide range of Living Libations, whom I love and have been using for years but used to get from another company. All the extra little touches that LITL do make them stand out....you always get an affirmation card with every order and a thought of the week by email.

15 January 2024

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