Livecommerce EntertainmentReviews 

77
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I had been following Jade’s Italian streams moons ago. She is the most articulate KOL I know, has great fashion sense & choice of brands; accommodating and most recently even allowed customisation... See more

Rated 5 out of 5 stars

The Singapore warehouse person was very patient and accommodating when I requested to “ temporarily hold my parcel’s delivery due to my overseas trip”. I think his/her positive response was very c... See more

Rated 5 out of 5 stars

Streamer Shar and Admin Stephanie are very efficient. Especially Shar is very professional, yet warm and approachable. Waiting time for the items are reasonable, items well packed. Overall shopping ex... See more

Rated 4 out of 5 stars

All thanks to Shar who pioneered our wonderful shopping in Italy. We are exposed to wonderful eats, skincare and fashion. Not forgetting Jade too for the Italy livestreams. Livecommerce provides a ver... See more

Company details

  1. e-Commerce Solution Provider

Written by the company

B2B marketplace connecting brands and empowering live streamers to start Live selling. Our platform manages product sourcing, end to end logistics operations as well as payments . LCE also operates in house B2C branded channels on FB and Tiktok Live in fashion, beauty, food and lifestyle products


Contact info

4.8

Excellent

TrustScore 5 out of 5

77 reviews

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4.8

All reviews

(77)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hugo was great

Hugo was great! He was supportive throughout the entire process. Overall just a great experience getting my stuff from him.

22 February 2024
Unprompted review
Rated 5 out of 5 stars

I love shopping with KakiKakiLive

It was my first time shopping with KakikakiLive and the experience has been great. Firstly, I really love the items that I received and they were delivered ahead of schedule. Secondly, the post sales team (I corresponded with Hugo) were also very prompt in their responses when there were some issues with the items. Hugo followed up closely and kept me posted on the status throughout. The refunds were also made quickly. Thank you KakikakiLive!

20 December 2023
Unprompted review
Rated 5 out of 5 stars

I loved the suade crocodile bag!!

It's my first exotic skins bag and shar shar was very patient to explain. Then i was wondering which size to get because I had concerns on my long wallet. Later, I thought I had to forgo my long wallet but when the bag arrived, I was surprised it could fit in which was a bonus!!!

Now I am so happy as I thought I needed to wait 3 months but I received it in 1 month. I can use it for Xmas and cny!!

PS: anyway shar is right. After I reorganised my wallet, actually medium size wallet is better because we really don't keep that much things in wallet now as compared to last time.

1 December 2023
Unprompted review
Rated 5 out of 5 stars

Reebonz a great place to shop

Reebonz a great place to shop. Have been following them since the beginning of this brand. Beautiful bags and clothing collections. Delicious truffle selection. Love watching Shar's live, she is as always beautiful and entertaining ❤️ 👍❤️👍❤️👍

16 November 2023
Unprompted review
Rated 5 out of 5 stars

Great!

First purchase with Reebonz. Received the item faster than expected. Love the item. Thanks Shar n Steph.

2 November 2023
Unprompted review
Rated 5 out of 5 stars

Good overall experience with LCE (esp with the dynamic team of Shar (Charlie), Stef and Hugo)

Charlie (Shar Shar) livestreams is the best where she is very professional and she does NOT push every single product into our face. She explains every product very well because she has industry knowledge. It makes me understand what I'm buying very well.

Hugo is the best customer service support (post sale). Stefany is the best customer service support (pre sale). Both of them always go out of the way to help customers in every way. All questions are answered. Thank you very much. 🙏

I enjoy shopping with LCE livestreams because of the good 360 degree customer support. Thanks!

24 October 2023
Unprompted review
Rated 5 out of 5 stars

Stellar

Jade is simply stellar. She is so articulate and explains details in a fashion that is both meaningful and memorable. Ms Mole is brilliant as well. She injects humor into everything she says and makes the live so engaging. You feel like you are having a conversation with a friend. Ms Mole has an incredible memory and is so responsive and helpful, especially when the audience has questions. Five shining star reviews for both KOLs.

27 September 2023
Unprompted review
Rated 5 out of 5 stars

Kaki Kaki Live is my favourite live streaming channel :)

- The selection of products are really good
- Jade’s a really engaging streamer with loads of patience and energy. Makes a lot of effort to ensure she has the product knowledge to answer questions
- minimal challenges with purchase process
- the support team has been amazing! Patient, responsive, very flexible and accomodating too

4 September 2023
Unprompted review
Rated 5 out of 5 stars

A customer-oriented company with awesome after sales service 👍🏻

I’m new to Reebonz and it’s my 1st time buying from them.
I bought a bag from Shar during her Live but it arrived with a missing strap.
This bag was meant for an event.
I’ve informed Shar and Hugo about the incident and told them about the intent of this bag.
Shar managed to get the missing strap and tried her best to arrange for the strap to be sent to Singapore, making it in time for the intended event.
Really glad to have found special sellers that’s provide good quality goods, unique variety and more importantly awesome customer’s service.

28 August 2023
Unprompted review
Rated 5 out of 5 stars

I would like to express my heartfelt…

I would like to express my heartfelt gratitude to Shar and her team. They had been prompt with my request and feedback, and always been assuring and patience. My shopping spree had been pleasant and I will definitely recommend to my friends this app to get wonderful items.

27 August 2023
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and help

Hugo and whoever that I have liaised with (sorry I didn’t ask for their names), have been very helpful and prompt in their replies. Thank you so much and I’m very grateful for their excellent customer service.

27 August 2023
Unprompted review
Rated 5 out of 5 stars

I wanted to express my sincere…

I wanted to express my sincere appreciation to Shar Shar n her team, for your wonderful recommendation of the handmade jewelry. Your keen eye for unique pieces and thoughtful guidance made my shopping experience truly enjoyable looking forward to receive the actual pieces. Thank you!

22 August 2023
Unprompted review
Rated 5 out of 5 stars

Luv shopping @KKL

Luv the end to end experience of shopping at KakiKakiLive! Pre and post sales experience is just fantastic and always bring a smile! The products selection especially Italy live are all splendid and the workmanship impeccable! Jade is super patient in describing the products and my experience with a admin Hugo also make me just want to continue supporting more! Thanks KKL team!

16 August 2023
Unprompted review
Rated 5 out of 5 stars

Replacement of bracelet

Very impressed by how Hugo handled my issue with a defective item. He was very courteous and helpful. I was so stunned to receive a message out of the blue that my new bracelet has arrived and will reach me soon. I really thought it would take weeks or months. I also like the fact that he updated me constantly..amazing customer service 👌

30 June 2023
Unprompted review
Rated 5 out of 5 stars

Shar is truthfu!

Shar is truthful. My 2 Italian bags received well. So pretty! Shar always recommend good stuff. Love watching her live platform even though not buying. Would recommend her to friends.

8 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent products and services

I have been shopping with KKL and MDD for the past year or so, and I must say I really enjoy their products and after-sales services. My items often reach me earlier than expected and are well-packaged in bubble wrap. Whenever I need assistance, their customer service team is prompt and will always reply to me within 1-2 days.

I am very satisfied with all my previous purchases and will definitely continue to support the channels again!

21 June 2023
Unprompted review

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