The bidding process is very good, and also the search capabilities. Above all, the access to so many great items! The negatives are the Live Auctioneers shipping program, which has ridiculous rates th... See more
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customerservice was helpful in answering my querstions. I d not like the fact that You need to spend a lot of time watching a live auction that you are high bidder on only to have it passed. I w... See more
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I saw a misrepresented item at auction. Live Auctioneers Customer service was great. They made sure they understood the problem. I told them where to look for verification of my claim, and they did so... See more
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Easy to bid on items, very easy checkout process, and purchases through their site are protected. I've been enjoying watching the auctions and following some just for fun. I've won three items from di... See more
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Company details
Written by the company
With fascinating objects up for bid in more than 50 countries—instantly translated to your language and currency—LiveAuctioneers is a worldwide marketplace with treasures waiting to be discovered, whether you're an avid collector or first-time visitor. By hosting thousands of auctions in real time via the Internet, the site allows unprecedented access to remote sales, and savvy bidders can often land desired items at very desirable prices. Leave an absentee bid, or fully engage in the live-auction action—it's up to you. All bidding takes place via a secure bidder network, which keeps your maximum bids for upcoming sales private until the item is opened on the day of the sale. LiveAuctioneers revolutionized the industry from the start. In 2002, the NYC-based company formed a marketing partnership with eBay to introduce eBay Live Auctions. This alliance of LiveAuctioneers and eBay enabled auction houses worldwide to go online with their live sales—a development that changed the auction business forever. In 2009, the debut of LiveAuctioneers' iPhone and Android apps, with live-bidding capabilities, opened up a new mobile pipeline to bid anytime, from anywhere, with complete anonymity. Since then, LiveAuctioneers has been the first to engage bidders with live streaming video, easy online payments, personalized search alerts, and more. Now in its second decade, LiveAuctioneers is the Web's leading auction-related site, with millions of qualified bidders. LiveAuctioneers also provides a constant stream of industry intelligence to auctioneers, collectors, museums, appraisers, consignors and more via: +The easy-to-use Auction Results Database, a vast database with more than 21 million results that offers keyword-search access to verified auction outcomes, recent to historical. The updated archive is the #1 free online resource for the trade, appraisers, collectors, designers, art institutions, estate officers, journalists, students and others on the research trail; +Auction Central News, the global destination for the latest auction headlines, mixing timely industry news with feature articles by experts on all things design; +The LiveAuctioneers Consignment Hub, an easy way for interested consignors to share their property for review and evaluation with thousands of auction houses in one spot. There are many ways to get started as a collector. You can browse curated auctions, find auctions near you, set up keyword search alerts, search, bid and win.
Contact info
10 East 38th Street 4th Floor, 10016, New York, United States
- info@liveauctioneers.com
- liveauctioneers.com
3.6
Average
4K reviews
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Terrible Shipping Experience
Great platform. I won’t buy from live auctioneers again unless the auction house has in house shipping. The live auctioneer shipping program is a joke. You charged me $75 to ship a small book. You should not allow auction houses to sell on your platform unless they have an in house shipping program.
23 February 2026
Unprompted review
Reply from LiveAuctioneers
Hi Christopher,
Thank you for sharing your feedback. We’re glad to hear you find the platform valuable, though we’re very sorry to hear about your shipping experience.
We understand how frustrating it is to receive a shipping charge that feels unreasonable. We’d like to take a closer look at this for you. I will follow up with our Shipping team so they can review your case and provide assistance.
You may also email packaging@liveauctioneers.com
directly with your invoice number and auction details so they can investigate and clarify the charges.
We appreciate you bringing this to our attention and hope to assist further.
Sincerely,
LiveAuctioneers Bidder Support
Shipping damages
Let me start by saying, LiveAuctioneers has been the absolute worst company to deal with. They are great if you’re not using their shipping option. I would advise to use private shipping over going through them. I had a very disappointing experience with LiveAuctioneers regarding a damaged item claim. Despite their stated policies around insured shipments, my case has gone unresolved for weeks with no meaningful progress.
Customer support repeatedly tells me they are “working with the shipping company,” but this appears to be a stalling response. There has been no clear update, no timeline, and no accountability. Communication has been inconsistent, and I’ve had to follow up multiple times just to get the same vague answer.
At this point, it feels like customers are left on their own when issues arise. Based on my experience, if you are expecting a timely resolution or reimbursement for damages, you may need to be prepared to escalate the matter further, potentially through formal channels like small claims court.
I would strongly caution others to consider this before purchasing their shipping for high-value or fragile items through this platform.
Update: Every time I leave them a bad review, they “we are very sorry about your recent experience, please don’t hesitate to reach out” as if I have not been reaching out on a weekly basis just to then not be responded to. Oh the representative that I have talked to over the past 2-3 months, Cherry, she says the same thing in every email too. Yet they drag their feet, in hopes that you give up and they can scam people out of money “100% insured” more like “100% insured to not be insured”. LiveAuctioneers has to be one of the top scammers. Let me start a business to just rip people off. What a joke
26 January 2026
Unprompted review
Reply from LiveAuctioneers
Hi Tiffany,
We’re very sorry to hear about the difficulties you’ve experienced with your shipment. We understand how frustrating it is when an insured item arrives damaged and resolution feels slow or unclear.
To help us address this properly, please email us directly at info@liveauctioneers.com
with your order details, lot numbers, and any documentation or photos of the damage. Our team will review the claim and work with the shipping provider to get a proper resolution.
We appreciate your patience and want to make sure your concerns are addressed as quickly as possible.
Sincerely,
LiveAuctioneers Bidder Support
Collections accessibles depuis la France
20 March 2026
Reply from LiveAuctioneers
Hi Eric,
Thank you for your feedback. We’re glad to hear that you appreciate being able to access collections from France through the platform.
Making auctions from around the world accessible to bidders everywhere is something we truly value.
We appreciate you taking the time to share your experience and hope you continue to enjoy discovering items on LiveAuctioneers.
Sincerely,
LiveAuctioneers Bidder Support
Reply from LiveAuctioneers
Hi Don,
Thank you for your feedback. We’re glad to hear you were pleased with the efficiency of our responses.
Providing timely and helpful support is very important to us, and we appreciate you taking the time to share your experience.
Sincerely,
LiveAuctioneers Bidder Support
Very poor and unprofessional service.
Purchased an item, paid around a thousand pounds, waited 2 weeks for the item, nothing comes. So I write them and learn that the item was lost so they cancelled the sale, but no one bothered to tell this to me. I wanted to leave a review for the auction house but somehow even though they are the ones cancelling the sale, I can't leave a review for he poor service. I wrote to liveauctioneers for this and no one even replied. I don't think this site is managed professionally and the whole experience is a waste of time.
22 February 2026
Unprompted review
Reply from LiveAuctioneers
Hi Onur,
We’re very sorry to hear about your experience. We understand how frustrating it must be to wait for an item, only to later find out it was lost and canceled without clear communication.
You should have been notified promptly, and we also understand your concern about not being able to leave a review in this situation. Additionally, we’re sorry to hear that you did not receive a response when you reached out, as that is not the level of service we aim to provide.
At the moment, we don’t have enough information here to locate your account or review what happened. Please email us at info@liveauctioneers.com
with your invoice number, auction house name, and any prior correspondence so we can investigate this further and assist you.
We appreciate you bringing this to our attention and would like the opportunity to look into it properly.
Sincerely,
LiveAuctioneers Bidder Support
Excellent customer service
My questions were answered in a timely manner. Errors in the images or descriptions were corrected promptly once notified. My calls were answered and the representative was informative, knowledgable and professional.
18 March 2026
Reply from LiveAuctioneers
Hi Piero,
Thank you for your kind feedback. We’re glad to hear that your questions were answered promptly and that any issues with images or descriptions were addressed quickly.
It’s also great to know that your interactions with our team were helpful, professional, and informative. Providing responsive and reliable support is very important to us.
We appreciate you taking the time to share your experience and hope you continue to enjoy using LiveAuctioneers.
Sincerely,
LiveAuctioneers Bidder Support
Very positive experience
18 March 2026
Reply from LiveAuctioneers
Hi John,
Thank you for your feedback. We’re glad to hear you had a very positive experience.
We appreciate you taking the time to share your review and look forward to seeing you in future auctions.
Sincerely,
LiveAuctioneers Bidder Support
Never fails to satisfy a bargain hunters addiction :)
I pretty much always have a good experience with LiveAuctioneers and wouldn't hesitate to recommend them to anyone looking for that special, hard to find, unique item that one simply must have !
18 March 2026
Reply from LiveAuctioneers
Hi Ross,
Thank you for the great feedback. We’re glad to hear you consistently have a good experience and enjoy discovering those unique, hard to find items.
It’s wonderful to know you’d recommend LiveAuctioneers to others. We truly appreciate your support and look forward to helping you find many more great pieces.
Sincerely,
LiveAuctioneers Bidder Support
Awesome aictions
18 March 2026
Reply from LiveAuctioneers
Hi Josue,
Thank you for your feedback. We’re glad to hear you’re enjoying the auctions.
We appreciate you taking the time to share your experience and hope you continue to find great items on LiveAuctioneers.
Sincerely,
LiveAuctioneers Bidder Support
No communication and Expensive!
No communication and Expensive!
Bought a vase on auction 11/29/25. The vase was $480, buyer's premium was $120. I understand all this. While there is a shipping fee, it was awful, awful, awful expensive to pay Live Auctioneers $162.00 for shipping. Even with all the packaging and insurance, there is no possible way that this costs more than $50 or $60 to ship. The vase is only 7 inches tall and perhaps 5 to 6 inches around. Then on top of this was an unknown processing fee for $32.10. Who knows what that was for, but I was not aware of it ahead of time. I also do not know why I was charged tax since Live Auctioneers is based out of New York and the auction itself was in New Jersey. I am in Missouri. When I deal directly with the auction houses I do not run into sales tax as all the auction houses I deal with are not in Missouri. All in all this $480 vase ($600 incl. buyer's premium) costed me $832.67. I would not have bought this vase had I known this would be almost double to purchase. Should have costed me about $650 with shipping. I had no communication either on when the item would ship, but yet my credit card got charged right off the bat! I had to email Live Auctioneers several days later as I hadn't received any communication at all about when my item would ship, tracking, etc.
29 November 2025
Unprompted review
Reply from LiveAuctioneers
Hi there,
Thank you for sharing your experience. We understand how frustrating it can be when total costs exceed expectations and communication is not as clear or timely as it should be.
Buyer’s premiums, shipping charges, processing fees, and applicable taxes can vary depending on the auction house, shipping method, item value, and state tax requirements. These details are typically outlined in the terms and on the lot page prior to bidding, but we understand how the final total can still feel surprising, especially when multiple fees are involved.
We’re also sorry to hear about the lack of communication regarding shipping and tracking. You should receive updates in a timely manner once payment is processed, and we understand the concern when that does not happen.
We don’t have enough information here to review your specific order. Please email us at info@liveauctioneers.com
with your invoice number and auction house name so we can look into the charges, shipping timeline, and communication history in more detail.
We appreciate your feedback and the opportunity to review this further.
Sincerely,
LiveAuctioneers Bidder Support
I recently took part in and auction…
I recently took part in and auction held by North American Auction Company. I made several bibs, two of them were the same as some on the floor. But I lost even thought my bid was I first. I WANT my Items!
Bid History for 392 - CSA Civil War Reenactment Officers Sword
Bidder
Bids
High Bid
Last Bid
x„„****% 1 50.00 USD 3/7/2026 2:23 PM
Floor Bidder 1 50.00 USD 3/14/2026 3:17 PM
In the case of a tie bid, precedence is given to the earliest bid
Bid History for 73 - Old West Double Barrel Stagecoach Gun - Belgium
Bidder
Bids
High Bid
Last Bid
x„„****% 1 100.00 USD 3/6/2026 6:12 PM
Floor Bidder 1 100.00 USD 3/14/2026 11:51 AM
In the case of a tie bid, precedence is given to the earliest bid
When I reached out to North American Auction Co. There was no answer, I left a message. The following day a gentleman if you can call him that name Mark Markovich contacted me was extremely rude yelling and curding, I lost my temper to and just hung up. What a way to run a business.
16 March 2026
Unprompted review
Reply from LiveAuctioneers
Hi there,
We’re sorry to hear about your experience. We understand how frustrating it is to believe you placed the earliest bid and still did not win the lot, especially when the auction terms state that priority is given to the first bid in the event of a tie.
Bidding outcomes can depend on several factors, including whether bids were placed online, on the floor, or through other channels, as well as how they were registered in the auctioneer’s system at the time of the sale. That said, your concern about how the bids were handled is valid and something we would want to review.
We’re also concerned to hear about the interaction you described. Professional and respectful communication is expected from auction houses on the platform.
At the moment, we don’t have enough information here to locate your account or review the specific auction activity. Please email us at info@liveauctioneers.com
with your username, auction details, lot numbers, and any screenshots or correspondence. Our team can then review the bid history and follow up accordingly.
We appreciate you bringing this to our attention and would like the opportunity to look into it further.
Sincerely,
LiveAuctioneers Bidder Support
Love the LiveAuctioneers App.
Keep me in touch with items I saved as favorites when it's time to bid . Easy to navigate to auctions
15 March 2026
Reply from LiveAuctioneers
Hi Chris,
Thank you for your feedback. We’re glad to hear you’re enjoying the app and that the favorite alerts help you stay on top of items you’re interested in.
It’s great to know you find the platform easy to navigate when browsing and joining auctions.
We appreciate you taking the time to share your experience and hope you continue to enjoy using LiveAuctioneers.
Sincerely,
LiveAuctioneers Bidder Support
Reply from LiveAuctioneers
Hi Blkrott,
Thank you for your feedback! We’re glad to hear you found our customer service responsive and helpful. Providing timely support is always a priority for us, and we’re happy it made your experience positive.
Sincerely,
LiveAuctioneers Bidder Support
Bidding and buying on liveauctioneers…
Bidding and buying on liveauctioneers very easy and straightforward.
They connect you with reputable auction houses from all over the world.
The terms and conditions are always very clear and very well laid out and easy to understand.
Shipping or pick up process can vary from auction to auction so just make sure to read the policy so you know what to expect
13 March 2026
Reply from LiveAuctioneers
Hi there,
Thank you for sharing your experience. We’re glad to hear that you find bidding and buying on LiveAuctioneers easy and straightforward, and that the platform helps connect you with reputable auction houses around the world.
You’re absolutely right that shipping and pickup processes can vary by auction house, and reviewing the terms in advance is a great way to know what to expect.
We appreciate you taking the time to leave such thoughtful feedback and for being part of the LiveAuctioneers community.
Sincerely,
LiveAuctioneers Bidder Support
Prompt friendly helpful response.
13 March 2026
Unprompted review
Reply from LiveAuctioneers
Hi Hany,
Thank you for your kind feedback. We’re glad to hear that you received a prompt, friendly, and helpful response.
We appreciate you taking the time to share your experience and for being part of the LiveAuctioneers community.
Sincerely,
LiveAuctioneers Bidder Support
Excellent service, but fees are high.
It's a good and useful service. It's helped me track down silver made by my ancestors in auctions around the world. Lots I'd certainly have missed otherwise.
My only objection is the high buyers fees.
11 March 2026
Reply from LiveAuctioneers
Hi Andy,
Thank you for sharing your experience. We’re glad to hear the platform has helped you discover and track down silver made by your ancestors. That’s a wonderful and meaningful use of the marketplace.
We also appreciate your feedback regarding buyer’s fees. Buyer’s premiums are set by the individual auction houses and are displayed on each lot page prior to bidding so bidders can review the full terms in advance.
Thank you again for your thoughtful feedback and for being part of the LiveAuctioneers community.
Sincerely,
LiveAuctioneers Bidder Support
I received exactly what I expected
I received exactly what I expected. No problems. No issues. Easy to bid and timely reminders.
10 March 2026
Reply from LiveAuctioneers
Hi Garry,
Thank you for sharing your feedback. We’re glad to hear that everything met your expectations and that the bidding process and reminders made the experience smooth for you.
We appreciate you taking the time to share your experience and hope you continue to enjoy upcoming auctions on the platform.
Sincerely,
LiveAuctioneers Bidder Support
Estate Sale Warehouse never…
Estate Sale Warehouse never disappoints. Their high standards for professional integrity, reputable customer service, and quality goods make it easy to shop and buy with confidence. Friendly and convenient auction previewing and smooth transactions.
10 March 2026
Unprompted review
Reply from LiveAuctioneers
Hi there,
Thank you for sharing your positive experience. We’re glad to hear that your transactions have been smooth and that you’ve had great interactions with Estate Sale Warehouse.
It’s always great to know when bidders feel confident and have a positive experience participating in auctions on the platform.
We appreciate you taking the time to leave your feedback and hope you continue to enjoy future auctions.
Sincerely,
LiveAuctioneers Bidder Support
A couple of auctions in and happy with site
I have used LiveAuctioneers a couple of times now. You end up dealing with the individual auction house itself for questions, billing, shipping, etc. Each of the transactions has gone smoothly and I will continue to use the platform as a place to purchase art (the only purchases I have made and can speak to). Keep in mind, there are additional fees on top of the auction hammer price. This should be disclosed and available to find for each auction. In addition, be sure to check each auction's shipping policies. Overall, very happy with LiveAuctioneers.
8 March 2026
Reply from LiveAuctioneers
Hi Kara,
Thank you for taking the time to share your experience. We’re glad to hear that your transactions have gone smoothly and that you’ve been happy using the platform to purchase art.
You’re absolutely right that auction houses manage their own billing, shipping, and policies, and reviewing the buyer’s premium, fees, and shipping details before bidding is a great way to know what to expect.
We appreciate your thoughtful feedback and are happy to hear you plan to continue using LiveAuctioneers.
Sincerely,
LiveAuctioneers Bidder Support
Reply from LiveAuctioneers
Hi Susan,
Thank you for your kind feedback. We’re glad to hear that you find the platform well designed and easy to use.
We appreciate you taking the time to share your experience and hope you continue to enjoy discovering items through LiveAuctioneers.
Sincerely,
LiveAuctioneers Bidder Support
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