The Little Jewellery Company Reviews 

1,589
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the gorgeous and unique jewelry, noting that these intricately crafted items make wonderful personalized gifts for family celebrations. Consumers are also thoroughly delighted by the beautiful presentation, elegant packaging, and exceptionally prompt delivery services provided by the team. Some people also felt that managing orders was a completely smooth process, emphasizing the remarkably helpful communication and fast response times when adjustments were requested. Reviewers frequently mention how easy it is to navigate the website options, select various designs, and easily create memorable keepsakes for their loved ones.

What people talk about most

Product

People report positive experiences with product quality, describing items as beautiful and well-made... See more

Quality

Users describe positive interactions with quality, consistently highlighting the beautifully packaged items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive promptly and... See more

Order

Customers had positive experiences with order, highlighting the process as very easy and efficient. Reviewers... See more

Service

Clients share positive opinions on service, highlighting great communication and speedy dispatch. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought pendant and many 😍charms for my daughter’s graduation gift. All of the charms had significance for her journey at uni and her family (especially those that didn’t get to see her graduate)a fa... See more

Company replied

Rated 5 out of 5 stars

Item arrived as described, good quality and beautiful locket and charms considerably gift-wrapped. Good communication and promptly received. Gift for daughter's 21st and she was very happy. Would purc... See more

Rated 5 out of 5 stars

Absolutely stunning! In the past year I have ordered 5 large lockets and 50 charms to fill them. They make for really special, unique and personalised gifts. I look forward to giving them as gifts an... See more

Rated 5 out of 5 stars

Absolutely stunning! In the past year I have ordered 5 large lockets and 50 charms to fill them. They make for really special, unique and personalised gifts. I look forward to giving them as gifts a... See more


Company details

  1. Jewelry Store

Written by the company

The Little Jewellery Company is a small Yorkshire business creating personalised memory lockets and keepsake jewellery. Every order is hand-assembled with care, and we’re passionate about helping our customers create meaningful gifts that tell a story. We genuinely value every order and always do our very best to provide friendly, personal customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,589)

119 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Exceptional service

Exceptional service. Beautiful jewellery. Arrived promptly, beautfully wrapped. Real personal touch. Would highly recommend. Will buy from this company again. Thank you.

23 April 2026
Rated 5 out of 5 stars

Amazing customer service from The Little Jewellery Company

Amazing customer service from The little jewellery company. After I made an error in ordering when I missed adding delivery they responded promptly to my emails, quickly rectifying the problem and upgrading to next day delivery to ensure I received it in time for the end recipients birthday. My sister in law loved the bracelet which came beautifully gift wrapped. Her comments after opening it “Omg this is spectacular. I love it, the little charms are so me. 🥰 Thank you so much guys, i love it.”

18 March 2026
Rated 5 out of 5 stars

Heart memory necklace- beautiful

Heart memory necklace. Arrived beautifully wrapped. Sadly I had to attempt to open it without damaging it to check it was all ok as it was a gift. And then wrap it up again as nicely as I could(it didn’t look quite as good though).It is beautiful. Larger and heavier than expected but still gorgeous. I ordered 7 charms as was told the heart would take 6-7 but easily could have added 1or 2 more. Delivery took a little longer than expected but pleased with product.

11 April 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful options

Beautiful options clear photos and clear instructions to follow. The result was a fast delivery of s Beautiful necklace wrapped so thoughtfully.
Would order again without hesitation

18 February 2026
Rated 5 out of 5 stars

Medium locket

Just received my locket which i bought for a friend with 5 charms. Product is lovely, well made, beautifully wrapped with thoughtful little message. It arrived quicker than expected and overall delighted.

26 March 2026
Unprompted review
Rated 5 out of 5 stars

Item arrived as described

Item arrived as described, good quality and beautiful locket and charms considerably gift-wrapped. Good communication and promptly received. Gift for daughter's 21st and she was very happy. Would purchase from seller again and highly recommend. Thank you 👍

18 February 2026
Rated 5 out of 5 stars

WOW WOW WOW!!!

I ordered 2 key rings for the 1st time for mothers day gifts. What can I say? They are absolutely adorable. I received a email asking if I would like them to put the charms in or me, I thought that email was very lovely and thoughtful as most company's would just pack it and send it, what a lovely touch. When they were delivered today they were each wrapped in gorgeous tissue paper which is also a lovely touch. They look so adorable on a keyring. Im sure both keys will be cherished. Might even send my kinds the link as a hint 🤪

8 March 2026
Unprompted review
Rated 5 out of 5 stars

Another great service

This is not my first purchase,nor my last. I keep coming back because I love that you can make the items sooo personal, you can really tell someone how you see them or feel about them. The charms are so cute and everything is a great quality. I'll be back ❤️

19 February 2026

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