There was guidance as to the little cakes contents online, & they were mainly delicious but it would have helped if they had been individually labelled when sent out. We did a tasting of 9 & got a bit... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Website easy to use. Paid extra for nominated day delivery. Unfortunately Royal Mail couldn’t deliver it (surprise!) but it arrived the next day. The cakes were well packaged and my niece was very hap... See more
Lovely selection of cakes available and delivered on selected date (with an additional payment). My daughter loved them but my only issue was there is no option to include a message / greeting to let... See more
Company replied
My first time of ordering & I sent various flavours as a present. The recipient was extremely impressed with how they were wrapped in a silver sleeve with a cool bag , how beautiful they looked & with... See more
Company details
Written by the company
Show stopping miniature cakes perfect for your special occasion, delivered UK-wide on your nominated day.
Contact info
Kendal Court, Kendal Avenue, London, W3 0RU, London, United Kingdom
- hello@littlecake.co.uk
- littlecake.co.uk
4.2
Great
734 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 83% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The little cakes were lovely I…
The little cakes were lovely I definitely buy them again but they were very expensive.
28 September 2025
Unprompted review
Reply from Little Cake Co.
Thank you for your feedback. We’re pleased to hear you enjoyed your Little Cakes and would consider ordering again. Our prices reflect the use of high-quality ingredients and premium toppings, which help us ensure every cake meets the standards our customers expect. We appreciate your kind words and hope to bake for you again soon.
I was lucky enough to have 9 cakes…
I was lucky enough to have 9 cakes donated when I held my afternoon tea for breast cancer yesterday. They went down a storm with many compliments on the presentation and taste.
Thank you so much for your generosity, I will definitely be back!
27 September 2025
Unprompted review
Reply from Little Cake Co.
Thank you for sharing your lovely feedback. We’re so pleased to hear the Little Cakes were enjoyed and that they added something special to your afternoon tea event. It’s wonderful to know they were so well received, and we truly appreciate your kind words. We look forward to baking for you again.
Arrived on time but let down by packaging
Arrived intact and on time, which was appreciated as they were a gift. I haven't seen them in person (just a photograph), or tasted them, but for the price I think the consumer's experience on opening the package could be improved. The cupcakes were presented in very basic, clear 9-hole plastic cup-cake packaging which cheapened the whole experience. I would expect better given the price point.
23 September 2025
Unprompted review
Reply from Little Cake Co.
Thank you for your review. We appreciate your comments and will take them into consideration as we continually review and enhance our customer experience. Please note that the packaging used for our cakes is designed to keep them secure and fresh during delivery, and images of it are shown on each product page prior to ordering. We would also like to note that our team is always available before ordering to answer any questions or provide further details about our products and packaging. Thank you.
Ordering was very easy and delivery…
Ordering was very easy and delivery perfectly on time. my friend was delighted and she told me they were truly delicious. She told me they were Perfect size to share with her friends after their meal.
I had one disappointment which was they needed to be delivered in a pretty box as the cakes looked too gorgeous in a plastic tray protected by straw papershreads. Thank you.
12 September 2025
Unprompted review
Reply from Little Cake Co.
Thank you for sharing your thoughtful feedback. We’re pleased to hear your friend enjoyed their Little Cakes and that the ordering and delivery process went smoothly for you. We appreciate your comments about the packaging and will certainly take this on board. For future reference, the packaging is readily available to view prior to ordering, and we are always happy to answer any questions you may have. Your input means a lot to us, and we hope to bake for you again in the future.
Reply from Little Cake Co.
Thank you for your review. We’re pleased to hear your order arrived on time and in perfect condition, and that you enjoyed your Little Cakes - this is exactly the experience strive for so thank you for sharing this with us. We look forward to baking for you again. Thank you!
Super quick delivery and they look…
Super quick delivery and they look amazing and taste amazing 💯 recommend
20 September 2025
Unprompted review
Reply from Little Cake Co.
Thank you for taking the time to leave a review. It’s lovely to hear that you enjoyed how your Little Cakes looked and tasted. We really appreciate your recommendation and hope to bake for you again soon.
Lovely cakes
Lovely cakes, great flavours and well presented. Delivered on time
23 September 2025
Unprompted review
Reply from Little Cake Co.
Thank you for your kind feedback. We’re really pleased to hear you enjoyed your Little Cakes. We appreciate your support and hope to bake for you again soon.
Simple straight forward and delivery on…
Simple straight forward and delivery on time.
20 September 2025
Unprompted review
Reply from Little Cake Co.
Thank you for your review. We’re glad to hear everything was straightforward and that your order arrived on time. We appreciate your feedback and look forward to serving you again.
Amazing!
My son loved them !They were so good ,he hid them from his 6 year old !😂
18 September 2025
Unprompted review
Reply from Little Cake Co.
Thank you for sharing your feedback. We’re thrilled to hear your son enjoyed them so much he didn’t want to share - what a compliment! We’ll take that as a sign they were a hit. We really appreciate your support and hope to bake for you again soon...perhaps for his 6 year old.
Disappointed 😔
Unfortunately our cakes were very disappointing. They actually looked nothing like the ones on the pictures. I had sent them to an 80 year old lady as a treat after her knee replacement. She said that overall they were quite sweet. The lemon one was her favourite and the taste as expected for lemon.
Sadly, I don’t think they were worth the money.
Delivery was excellent though - just one working day after my order went in.
16 September 2025
Unprompted review
Reply from Little Cake Co.
Thank you for your review. We have requested further information about your order through Trustpilot twice but unfortunately have not received a reply, so we have been unable to verify the details of your feedback. We are always happy to assist and would welcome you to get in touch directly if you would like to discuss this further. You can reach us here: hello@littlecake.co.uk
Thank you.
Lovely little cakes The communication updates on delivery…
The communication updates on delivery were good and the cakes arrived exactly at the right time.
They were packed well and look lovely. My grandsons devoured them.
Slight disappointment that having a son with nut allergy I was a bit surprised at how many of the 9 different options I had chosen contained nuts. I think this should have been a lot clearer when selecting.
20 September 2025
Unprompted review
Reply from Little Cake Co.
Thank you for your feedback. We are pleased to hear the Little Cakes were enjoyed by your grandsons.
We appreciate your comment regarding allergens and would like to reassure you that we provide full ingredient lists for each product on our website, as well as a dedicated Menu & Ingredients page for easy reference. Our team is also always available prior to ordering to help answer any questions about our products and ingredients. Thank you.
Very tasty cakes
Lovely selection of cakes available and delivered on selected date (with an additional payment). My daughter loved them but my only issue was there is no option to include a message / greeting to let the recipient know who they are from. There was an option to buy a greetings card to include but they were £3.99. I had to alert my daughter that she should expect a delivery which spoiled the surprise a little.
Good value for 9 individual cakes and the feedback was they are delicious. I will use this company again
17 September 2025
Unprompted review
Reply from Little Cake Co.
Thank you for your feedback. We are pleased your daughter enjoyed her Little Cakes. As our cakes are often sent as gifts, we do not include any paperwork and so the optional greetings card is therefore the only way to include a personal message. We appreciate your understanding and look forward to baking for you again in the future.
Reply from Little Cake Co.
We really appreciate you taking the time to share your thoughts. It's great to know that you were pleased with the service, delivery, and quality of your order. We look forward to baking for you again soon. Thank you.
On time delivery
On time delivery. Beautifully moist and fresh cakes perfectly presented
9 September 2025
Unprompted review
Reply from Little Cake Co.
Thank you for taking the time to leave your feedback. We are delighted that you enjoyed your Little Cakes. It is always our aim to make every delivery feel special, and we are glad this was your experience. Thank you.
Really tasty!
Really tasty, lovely cakes. Great flavour choice and fast delivery.
13 September 2025
Unprompted review
Reply from Little Cake Co.
Thank you very much for your kind feedback. We are so pleased to hear that you enjoyed your Little Cakes and the variety of flavours available - It means a lot to know we met your expectations. Thank you.
SPECIAL TREAT
Hi I ordered these cakes as a surprise treat for my granddaughter at university and she said they were delicious.
12 September 2025
Unprompted review
Reply from Little Cake Co.
Thank you very much for sharing your feedback with us. We are delighted to hear that your granddaughter enjoyed her Little Cakes and that your thoughtful surprise was such a success. Thank you for choosing us.
Best cheering up gift ever!
These little cakes were well received by a couple who were in dire need of cheering up and they did the job. Easy to order although I did make a mistake and sent an email (or two) trying to correct it, the team rectified my error and the cakes were delivered on time.
Now I would like somebody to send me some 😁
9 September 2025
Unprompted review
Reply from Little Cake Co.
Thank you very much for your kind feedback. We are delighted to hear that our Little Cakes helped to brighten someone’s day and that our team was able to quickly resolve the issue with your order. It is always our priority to make sure everything arrives just as it should, and we truly appreciate you taking the time to share your experience. Thank you.
Very easy website
Very easy website. Sent as a gift. Recipient very pleased….cakes looked lovely but can’t comment on the taste yet!
10 September 2025
Unprompted review
Reply from Little Cake Co.
Thank you for your feedback. We are glad to hear you found the website easy to use and that the cakes made a good impression as a gift. We always aim to provide a 5-star experience, so we would love to hear how we might improve to reach that for you in the future. Please do get in touch with us directly if you would be happy to discuss this further. Thank you.
I got in touch with the Little Cake…
I got in touch with the Little Cake company who delivered really delicious cakes and delivered them next day.
Couldn't believe the quality of the cakes and wonderful customer service, would definitely recommend anyone to try them, 5 stars for sure 👌
27 August 2025
Unprompted review
Reply from Little Cake Co.
Thank you very much for your kind feedback. We are so pleased to hear that you enjoyed your Little Cakes. It is wonderful to know you were happy with the quality of the cakes and happy with our service. Your recommendation and 5-star review mean a great deal to us. Thank you.
Good choice of flavours
Good choice of flavours. Not happy to have paid £5.95 for delivery, then a further £2 because it was a Saturday the post price doesn't change because it's Saturday.?
6 September 2025
Unprompted review
Reply from Little Cake Co.
We're really pleased to hear that you're happy with our current menu.
Thank you for your feedback regarding the delivery charges. Please note that the £5.95 delivery fee applies to standard shipping, and the additional £2 charge for Saturday delivery reflects the premium service provided by our courier on Saturdays.
We appreciate your understanding, and should you have any further questions or require assistance, please do not hesitate to contact us.
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