littleboxindia.com Reviews 

It’s been over 1.5 months since I requested an exchange, and despite numerous follow-ups, there is still no proper update or dispatch of my orders. You promised that two of my order IDs would be dispatched within 48 hours, and one within 72 hours. It’s now well past the 72-hour mark, and nothing has been dispatched.

This kind of treatment is completely unacceptable. I’ve been patient enough, but clearly your team is only offering false promises, not solutions. Every time I ask for an update, I’m told to “wait patiently” – with no explanation, no tracking details, and no accountability. Is this how you expect customers to be treated after paying their hard-earned money?

Your handling of this issue – and of many others, from what I’ve gathered – reflects poor business ethics. You delete customer comments, ignore complaints, and provide no proper platform for communication. This is not just poor service – it feels like deliberate fraud.

I am in touch with other customers facing similar issues, and we are prepared to file formal complaints with the relevant consumer rights authorities. I will also be sharing detailed negative reviews and feedback across all public platforms, including your website, Instagram page, and any influencer posts tied to your brand. Influencers should also be held responsible for promoting brands that fail to deliver and trap customers.

Do not expect any more patience from me. This is your final warning. Either provide me with a clear update and dispatch confirmation immediately, or be ready to face legal, social, and public consequences for misrepresenting your services and mishandling customer funds.

This feels nothing short of a scam, and I will not rest until accountability is ensured.

Your repeated excuses have become nothing more than a cycle of empty promises. There has been zero accountability, no communication regarding delays, and absolutely no regard for the inconvenience caused. As a customer who has paid for these products in good faith, I feel completely cheated.

This isn’t just about a late delivery anymore – this is about your lack of professionalism, complete failure in customer service, and what increasingly feels like a scam operation. I have spoken to several other customers facing similar issues, and it’s clear that this is a pattern, not an isolated case.

You delete comments, offer no proper support channels, and hide behind vague responses like “please wait patiently.” After weeks and months of waiting – are you serious? Would you tolerate this if you were the customer?

Extremely disappointed with Little Box.
I placed an order and requested an exchange over a month ago. I paid in advance, but neither did I receive the exchanged product nor any refund. Despite multiple follow-ups, there has been no response from their customer support.

This kind of unprofessional behavior is completely unacceptable. It seems like they are ignoring customer complaints once they receive payment.

I’m now forced to file a complaint with the National Consumer Helpline and take legal action through the consumer court.

Avoid ordering from this brand until they start treating customers responsibly.

Very poor service. Getting not any response from company or order status. I think this is wrong site/app to buy cloths. It should be blocked such type of company from online

Is it a scam company or what? Once you've placed the order you'd be lucky to receive it in your lifetime. The delivery time is unbelievably long. The items are not great in quality, seems like they have a dropshipping model and their clothes are sourced from China, that would explain the quality and the delivery time. Oh and if you decide to exchange your dress, only God can help you. They don't give refunds, they give you a voucher and then they charge you extra for a pickup that takes another lifetime to happen. Customer service, 0/5 stars. I hope more people read this before trying to order anything from this scam business.

They will never return your money even if you return your order.

terrible, do not get blinded by those cute insta posts.

Pathetic post sale services.
The company is not responding to any of my queries over their website neither they have any other point of contact. i ordered a dress which was not my size so had to apply for an exchange and the second dress has not been delivered yet. its been more than a month now.

They say next day shipping then change dispatch to 7-14 days and then they further delay and worst, you feel like never buying it. Still no dispatch and no response. Worst

I ordered a pair of cargo pants and a straight pant from here. The straight pant came within 2 weeks, but the cargo arrived after 2 months. Well.
I tried them on and realised I needed a size down, so i put in an exchange request. They refused, as it had been 2 months and the exchange window had closed. I reached out to explain that I received half my order early and half late, so I am within the exchange window for the second pair of pants.
They have no contact number, you must create a ticket, and they respond after 24-48 hours. So i explained my part, then the next day their first response was an automated message suggesting that I check their policy and all. I sent another message, and waited another day. Thn they agreed. The process to put in the request was simple. Then I waited another month for the new size (M) to arrive- except that when I opened the package, it contained a size XS. Now i went to put in a second exchange, but per their policy only one exchange is allowed. Again, I reached out to explain that this is an error on their end, and I had put in a request for a size M. Waited 24 hours only to receive the automated response. After 4-5 days of explaining, they finally agreed to send a size M (the correct size). It arrived within 2 weeks, thankfully.

And as for the quality of the product, I'm sorry, I will never be buying from them again. The fabric is largely polyester, it's too hot to wear in summer and not warm enough for winter (although you can layer it), and it's much too thin and flimsy for a pair of pants- you can see the outline of the undergarments when you wear it. The stitching is untidy and some of it started coming loose after 2 wears.

I wear it sometimes in the winter, with full fleece stockings underneath, so no outlines show, but only at home or to run errands at the local market etc. it's not worth wearing to college or anywhere else where one needs to look a little presentable.

I will not be ordering anything from littlebox India again, although they have nice designs. Delivery and return process is a MAJOR hassle, customer support is nearly nonexistent, and product quality is horrible, especially considering the price.

Worst brand i have ever seen on e-commerce platform. Worst customer service any customer could ever face. I have placed order on 22 feb and I have still not received my order nobody from their team is reverting i keep on creating tickets daily and I only receive robotic reply on it. I have zero idea about my order status. I will never ever suggest anyone to buy from this brand again and i will make sure to put my reviews from my influencer account in instagram. Fake brand fake branding.