LITH-TECH MOBILITY Reviews 1,163

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 251 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, sturdiness, and value, often highlighting how well-made and easy to maneuver the chairs are. Many appreciate the knowledgeable and helpful staff who take the time to understand individual needs, ensuring the recommended product is the right fit. The service is frequently described as exceptional, professional, and efficient, with many people noting the personalized approach and thorough explanations provided. However, some customers experienced issues with product faults, specifically with motors, and reported dissatisfaction with the company's response to these problems. A few also mentioned that sales staff seemed to lose interest or lacked product knowledge when dealing with second-hand purchases.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the high quality and durability of the... See more

Staff

Consumers find staff to be positive. Many reviewers praise the staff for being knowledgeable, helpful, and... See more

Service

Reviewers consistently express high satisfaction with the service provided. Customers highlight the... See more

User experience

People report positive experiences with user experience. Many customers express delight with the ease of use,... See more

Quality

Reviewers highlight positive aspects of quality, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A fantastic firm that really knew what they were talking about. Will was very helpful and knowledgeable about the different chairs and support cushions available. We had a demonstration and a ride ar... See more

Company replied

Rated 5 out of 5 stars

Your service was excellent and helpful. Unfortunately, I am quite poorly at the moment and have only today been able to bet out of my apartment to post the documents you need. I have been able to u... See more

Company replied

Rated 5 out of 5 stars

My wife’s XL developed a slight problem with one battery failing to lock into place on carrier. Power chair still operated but reduced power. Nearly four years old and first issue ever. Telephone cal... See more

Company replied

Rated 5 out of 5 stars

Very importantly Paul spent a long time selecting the correct chair to meet my wife's needs & making sure she was able to utilise it to its maximum. Well worth the trip & the result we are so please... See more

Company replied


Company details

  1. Wheelchair Store
  2. Disability Equipment Supplier
  3. Mobility Equipment Supplier

Written by the company

LITH-TECH Mobility are the UK's leading online Electric Folding Wheelchair brand and specialist. Our wheelchair superstore is based in Farnham, Surrey where we have over 450 chairs in stock ready for instant dispatch (meaning no wait time like normal mobility shops). Also as the UK's only Folding Powerchair Specialist we pride ourselves with ethical sales practices - meaning that every customer that contacts us will only ever receive what they really need and we are not just selling you something because its all we stock. Currently we have 14 different models to choose from, each with a different use-case and user in mind but we also stock lots of accessories and add ons to make whatever chair and setup you go for totally specific to you and your disability. We have staff ready and trained to take your enquiry either by phone or email and can fully qualify you over the phone without needing to see you. We also offer daily demos twice a day (by appointment only) for those that can make the trip to get a professional fitting. A lot of our chairs are best in class - We offer the worlds most compact folding electric wheelchair, the best folding electric wheelchair for the larger individual, and also our best selling Flagship chair - The SMART CHAIR X and X XL which are the most capable folding electric wheelchair on the UK market currently.

LITH-TECH COMPACT +

Written by the company

10% Off our LITH-TECH Compact +
https://lith-tech.com/shop/lith-tech-compact-plus-lightweight-motorised-wheelchair-electric-folding-powerchair/

The UK's only Folding Electric Wheelchair Specialist

We will recommend you the perfect Folding Powerchair chair and and set up that will give you back your freedom.

We will recommend you the perfect Folding Powerchair chair and and set up that will give you back your freedom.
At LITH-TECH Mobility only 1 in every 10 Folding Powerchairs that go out to our customers is actually standard. We have the largest range of Electric Folding Wheelchairs of any one in the UK, with each chair catering to a different user and use-case. When choosing the right wheelchair for an individual these are the factors that need to be considered; Their needs and disabilities. Their lifestyle and living situation. Their height and weight. Their intended use for the wheelchair and the different places they like to go. Unless you have the answers to all of these questions you can't possibly begin to make a wheelchair recommendation. (This is why you should never buy a wheelchair online without speaking to someone first!) Once LITH-TECH has helped to choose a chair for a customer their will then need be various upgrades, minor changes or modifications that we will need to do to make sure the chair is set up perfectly for them. It is our understanding of our customers needs and disabilities and attention to detail in making sure every customer gets exactly what they need plus our ethical sales practices that makes us the UK's leading Lightweight Wheelchair Specialist. Give us a call so one of our specialists can help you get the right chair for you, and avoid you making any expensive mistakes. 01252 214052 www.lith-tech.com

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Outstanding products

Great product & excellent customer service. Highly recommend 👌

15 December 2025
LITH-TECH MOBILITY logo

Reply from LITH-TECH MOBILITY

Hi Janet,

Thank you for the 5 stars and highlighting the quality of the product and the customer service.

All the best,

LITH-TECH :-)

Rated 5 out of 5 stars

What a super experience!

Everything about my wheelchair and the advice given by Paul was excellent. He asked the right questions and listened carefully to the answers so that my wheelchair was exactly right for my needs. There was no sense of being rushed or pushed into anything. He was so knowledgeable about the products and sent me appropriate links to the videos which would be helpful to me. (You might know that there are soooo many!) Thanks Toby for the videos and clear explanations. The firm has supplied some ramps which make it very easy to get the wheelchair in and out of the car. There are bags for batteries and chair for when we fly, which will make it a much easier experience than it might have been. Once I made my decision it was all sorted straight away. All in all dealing with Lith-Tech has been a great experience. Thank you Paul! Thank you Toby! Thank you workshop!

18 December 2025
Unprompted review
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Reply from LITH-TECH MOBILITY

Hi Susan,

Thank you for the kind words - and for taking the time to leave us a review. We take great pride in all our customer interactions, so great to hear your experience was a positive one.

We hope you had a wonderful Christmas, and are looking forward to lots of adventures in your Smart Chair 1 in 2026 and beyond. If you ever need us for anything else, we're only a phone call or email away!

All the best,

Lith-Tech :-)

Rated 5 out of 5 stars

Trustpilot Review

Trustpilot Review – Lith-Tech

I spent weeks researching wheelchairs after realising my mobility scooter wasn’t suitable for me. Although it worked, it caused arm pain because the tiller didn’t move backwards and forwards. I knew a powered wheelchair would be better, but I had no idea where to start.

My local mobility shop had very limited options. One suggestion was to put a cushion behind my back to move me forward, which didn’t feel like a proper solution. I also test-drove a super-light carbon wheelchair that pulled me towards the road and then I couldn’t get up a kerb, so that was quickly ruled out.

After seeing a recommendation in a wheelchair Facebook group, I followed a link to Lith-Tech — and it made all the difference. They have a wide range of wheelchairs and take the time to understand your height, weight, lifestyle, and what you need the chair for.

They chose the Smart Chair Pro because I needed something compact enough to fit into a very small car boot. The team at Lith-Tech were absolutely brilliant and clearly knew what they were doing. The quality of the chair is excellent, and knowing spare parts will be available for years is a huge reassurance.

The staff I spoke to were patient, knowledgeable, and genuinely helpful. I have no hesitation in recommending Lith-Tech to anyone looking for a wheelchair.

18 December 2025
Unprompted review
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Reply from LITH-TECH MOBILITY

Hi Janet,

Thank you for taking the time to write such an in depth and thorough review, highlighting the entire process from completing independent through to reaching out and then ultimately receiving the chair.

Your confidence in recommending us as a company is greatly appreciated.

All the best,

LITH-TECH :-)

Rated 5 out of 5 stars

Exceptional service

Once again Toby and his staff came up trumps. My wife is disabled and now diagnosed with terminal cancer. Therefore, since April this year she has attended huge number of appointments at hospitals and cancer units This has resulted in great use of both her power chair and lifter. Whilst power chair has taken this extreme use in its stride, essentially we have worn out lifter and cannot be without this vital piece of equipment. Call to Lith Tech Friday morning, spoke with David, explained importance of lifter with further appointments fast approaching and new replacement lifter arrived Monday morning. Faultless and compassionate service from Lith Tech, once again. Thank you David and Toby for this exceptional service.

12 December 2025
Unprompted review
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Reply from LITH-TECH MOBILITY

Hi Bill,

Thank you for this lovely review. We are very glad to have helped you in a timely fashion. We pride ourselves on giving the best service from start to finish including our aftercare service.

Best Wishes
LITH-TECH :)

Rated 5 out of 5 stars

Great service and the best Power Chair

Paul spent all the time I needed helping me to choose the best chair. He was happy for me to compare Lith-thech with other brands. In the end Lith-tech was the only one to meet all my needs. No other company gave me the same care and attention as Lith-tech did. I'm now happily getting out and about at outdoor venues and events.

25 November 2025
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Reply from LITH-TECH MOBILITY

Hi Susan,

Thank you for the lovely review, we are very glad that you found the chair that is right for you via Paul's expert advice and that it has given you more freedom. We take great pride in our customer service from the very start and to the end including our aftercare service.

Best Wishes
LITH-TECH :)

Rated 5 out of 5 stars

My experience was excellent

My experience was excellent, the guys were very helpful and knowledgeable, also very kind and understanding.

2 December 2025
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Reply from LITH-TECH MOBILITY

Hi Andrew,

Thank you for the review, We are very glad to hear about your excellent experience with Will and very glad that we were about to get you the right chair for your needs. We pride ourselves on being the leader in the Electric folding wheelchair space and give the best possible customer service from start to finish and providing amazing aftercare service.

Best Wishes
LITH-TECH :)

Rated 5 out of 5 stars

Great service

Great service, will use again.

1 December 2025
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Reply from LITH-TECH MOBILITY

Hi Dave,

Thank you for taking the time to leave us a positive review. We are glad that you found our service great as we do pride ourselves on not only being the leader in the folding electric wheelchair market but also giving the best customer care possible from start to finish.

Best Wishes
LITH-TECH :)

Rated 5 out of 5 stars

To new beginnings at 86years …

I have just taken my frist ever electric carbon lite wheelchair trip, in my local Sainsbury's and it has been a liberating experience a gaint step to be with my family and have freedom and independents my daughter Jane was able to get the wheelchair in and out of the car with no problems the whole experience with he LITE-TEC team was such a pleasure taking great care of us and upstanding our needs they took great care of us throughout the whole experience and I'm looking forward to many more adventures out .many thanks to all the team. Gwen

6 December 2025
Unprompted review
LITH-TECH MOBILITY logo

Reply from LITH-TECH MOBILITY

Hi Gwen,

We are thrilled to hear that you are getting on amazing with your new chair and that is has given you the freedom and independence you wanted. We are also glad to hear that you daughter is able to lift the chair in and out of the chair easily. We do pride ourselves on giving the best customer care as possible from start to finish.

Best Wishes
LITH-TECH :)

Rated 5 out of 5 stars

First class company offering a great service!

I’ve been a customer of Lith-tech now for over three years. Thrilled with my chair and at how simple it is to buy spare parts when needed. Excellent customer service and great value for money! I highly recommend them ☺️

28 November 2025
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Reply from LITH-TECH MOBILITY

Hi Andrew,

Thank you for taking the time to leave this great review. We are glad to have you as a valued customer and pleased that the chair you have has lasted you, and with getting any additional parts with ease from us.

Best Wishes
LITH-TECH :)

Rated 5 out of 5 stars

clear and concise with information…

clear and concise with information being helpful and supportive, made the purchasing and delivery a good experience. certainly would deal with them again.

28 November 2025
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Reply from LITH-TECH MOBILITY

Hi Allan,

Thank you for the review, We are glad to have helped you find the chair that was right for you and very happy to hear that you had a good delivery experience.

Best Wishes
LITH-TECH :)

Rated 5 out of 5 stars

Great service

Asked for pictures to get the right product. I needed it fast as I was going on holiday. It arrived safely and promptly as promised

27 November 2025
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Reply from LITH-TECH MOBILITY

Hi Claire,

Thank you for taking the time to give us this lovely review. We are very glad that we were able to get the right item and get it delivered in time for your holiday.

Have a great holiday.

Best Wishes
LITH-TECH :)

Rated 5 out of 5 stars

Quick delivery and call from the shop…

Quick delivery and call from the shop to make sure id ordered the correct size item for my husbands wheelchair.

16 November 2025
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Reply from LITH-TECH MOBILITY

Hi Rachel,

Thank you for the positive review. We are pleased to have been able to help you with what you needed for your husband's wheelchair. We pride ourselves on making sure we meet all our customer's needs and giving the best care from start to finish.

Best Wishes
LITH-TECH :)

Rated 5 out of 5 stars

Highly recommended

I have been a customer of Lith-Tech for 4 years now and the service I receive from them is always exceptional. The whole team are experienced they will advise which power chair is best for you.
I would highly recommend Lith-Tech to everyone.
Thank you so much for your continued service and expertise.

24 November 2025
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Reply from LITH-TECH MOBILITY

Hi Alison,

Thank you for taking the time to leave this lovely review. We really value you as a repeated customer. We really do make sure that we listen to all our customers to give them the best possible advice and customer service from start to finish.

Best Wishes
LITH-TECH :)

Rated 5 out of 5 stars

Bought an SCX chair from Lithtech and…

Bought an SCX chair from Lithtech and absolutely love it. The chair is brilliant, but most importantly the customer care has been fantastic. Toby, the gentleman I’ve been dealing with is a great guy. He knows the market inside out, and genuinely cares about his clients. Top product and top customer care.

1 November 2025
Unprompted review
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Reply from LITH-TECH MOBILITY

Hi Tim,

Thank you for taking the time to leave this great review, Thank you for being a loyal customer. We take great pride in being the leader in the Electric Folding Wheelchair space and we make sure we give the best possible service from start to finish and including aftercare.

Best Wishes
LITH-TECH :)

Rated 5 out of 5 stars

Thankyou for supplying us with our…Electric wheelchair

Thankyou for supplying us with our electric wheelchair. The information and advice we received was extreamly helpful in us making a choice of what it was we needed out of the chair and how to start in using it. The delivery was prompt with no problems and the online videos and information will be a big help in the comming weeks ahead. Lith-tech provide excellent service and I happily recommend them.

20 November 2025
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Reply from LITH-TECH MOBILITY

Hi Christopher,

Thank you for the great review, We are glad that you found the chair that is right for you and that your finding all our videos helpful. We really do pride ourselves on our level of customer care from start to finish.

Best Wishes
LITH-TECH :)

Rated 5 out of 5 stars

The wheelchair was delivered the next…

The wheelchair was delivered the next day great service.

11 November 2025
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Reply from LITH-TECH MOBILITY

Hi Raymond,

Thank you for the review, we are glad you found us and that we were able to help you and that the chair was delivered promptly.

Best Wishes
LITH-TECH :)

Rated 5 out of 5 stars

Emailed Lith-Tech with my Details…EXELLENT RESPONCE

Emailed Lith-Tech with my Details received a phone call the next day from Paul, talked me through my requirements. What I ACTUALLY needed and what I didn't need.
Paul was extremely knowledgeable and his advice was spot on.
I wanted a quality Electric Wheelchair (folding Airline approved for a trip to Venice by BA)
Plus safe first time user leg amputee but receiving a prostatic December 2025.
Notice I didn't order as I want it early 2026, Paul was ok with that.
Although I haven't ordered I will order from this firm because of the excellent response I received
If you can get YouTube look up Lith-Tech for loads of excellent guides from 5 years to a few months.
very professional but simply explained.
That's why even though I haven't yet ordered I will be placing a order.
I felt it necessary to write this review because of the help and guidance received
I will be ordering either SC 1 £2,100,00 or Multi £1.750.00 they also now do finance

21 November 2025
Unprompted review
LITH-TECH MOBILITY logo

Reply from LITH-TECH MOBILITY

Hi Chris

Thank you taking the time to leave this wonderful review. We are glad that even though you haven't purchased the chair as of yet, you will do in the future based of off Paul's advice and knowledge. We look forward to hearing from you when are ready to make that purchase.

Best Wishes
LITH-TECH :)

Rated 5 out of 5 stars

Very prompt and efficient service.

Ordered late Thursday afternoon. Phone call Friday morning to acknowledge the order/check the chair model it was for. Advised it would arrive Monday, however, it arrived the day after.
Very prompt and efficient service.

6 November 2025
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Reply from LITH-TECH MOBILITY

Hi GIll,

Thank you for the great review, We are glad that you found our services and glad we were able to assist you. We make sure that every customer gets the best possible advice from start to finish.

Best Wishes
LITH-TECH :)

Rated 5 out of 5 stars

The service here is fantastic

The service here is fantastic, they really know what they are talking about and make sure that you are happy with your purchase. This is my second purchase from them and I would certainly return to them again if necessary. They are so friendly and helpful, do exactly what they say they will do And are very professional.

18 November 2025
Unprompted review
LITH-TECH MOBILITY logo

Reply from LITH-TECH MOBILITY

Hi Bryonie,

Thank you for the amazing review, We are really pleased to have as a repeated customer, We pride ourselves on giving the best the possible service from start to finish including after care.

Best Wishes
LITH-TECH :)

Rated 5 out of 5 stars

Great customer service.

By far it was Paul's knowledge and attention to detail coupled with his patience and likeable nature that swung the sale. He took me out in the chair to teach me how to tackle kerbs and speed humps. I came home feeling like a pro.

5 November 2025
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Reply from LITH-TECH MOBILITY

Hi Amanda,

It was a pleasure to have both you and your partner with us for the demonstration. We are very happy to hear how Paul went above and beyond for you and glad you left us with more confidence in the chair, We do pride ourselves on helping every customer from start to finish and giving them all the correct information and knowledge to use all our chairs.

Best Wishes
LITH-TECH :)

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