Lisora Reviews 57

TrustScore 3 out of 5

2.9

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers expressed satisfaction with their purchases, particularly enjoying the aesthetic appeal and overall quality of the jewelry, with some even making repeat orders. Several people found the items beautiful and received compliments when wearing them. However, a significant number of people were dissatisfied with various aspects of their experience. Common complaints include extended delivery times, with some orders taking over a month or even longer to arrive, and some customers experiencing delivery problems. There were also frequent issues with product quality, such as items breaking shortly after being worn, changing color, or arriving with missing parts. Additionally, many reviewers reported a lack of responsiveness from customer service, making it difficult to resolve issues like incorrect orders, damaged goods, or requests for refunds.

What people talk about most

Product

People report ambiguous experiences with the product. Many customers express satisfaction, describing... See more

Order

Customers had negative experiences with order. Many reviewers report not receiving their orders, with some... See more

Quality

Clients share ambiguous opinions on quality. Many customers express disappointment, reporting that bracelets... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers report significant delays, with... See more

Response time

Reviewers highlight negative aspects of response times, with many reporting a lack of response to emails and... See more

Based on these reviews

Rated 3 out of 5 stars

The bracelet is nice but it took over a month and a half . It’s not that cute

Rated 1 out of 5 stars

If i can rate this brand a no star i would i ordered the bubble letter bracelet and it came one month late the day it came i tried putting it on and it broke which i saw today that everyone had same p... See more



Contact info

2.9

Average

TrustScore 3 out of 5

57 reviews

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Rated 1 out of 5 stars

I just recently got my order and I’m…

I just recently got my order and I’m now on day 2 of wearing it and it’s already fading and turning my wrist green! I bought it because I was sold that it didn’t tarnish and can be worn all day and in the shower without discoloration or anything but that’s a lie! Very disappointing

18 April 2026
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

I ordered a bubble name bracelet and this website was running a bogo so I choose the timeless amour bracelet. When my order was delivered I only received the bubble bracelet. I emailed the company right away. They asked me to send a pic or video explaining my issue. I have emailed them 3 separate times pics and a video explaining I am missing an item and they just keep sending me the same generic email asking for pics and videos. I am extremely annoyed and will not be ordering anything from this website again.

7 April 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from these people

Do not buy from these people . Quality is disgusting . Bubble name bracelet broke first time worn within a minute of wearing . Rubbish product . Customer service poor . A “robot” named Emma keeps sending bullshit replies full of lies . Promotion of buy one get one free is all lies . Refused to give my second item cause it wasn’t booked at checkout yet they had no allowance to even check it and request . If you offer a second item free it should be made easy and not have to beg for it . AVOID AT ALL COST

3 April 2026
Unprompted review
Rated 5 out of 5 stars

Love Love Love it so much kind of…

Love Love Love it so much kind of reminds me of the gold bracelet I lost many years ago cannot replicate it anymore in this time and age but yours is good enough for now Thank you . The only complaint is the extra length since my wrist is tiny ( the extra length gets in the way )
Wish I can show a photo on the review and the comparison to the other bracelet ❤️

10 April 2026
Unprompted review
Rated 1 out of 5 stars

If I could do a review with zero stars…

If I could do a review with zero stars I would. First, let’s talk about how they lie and say the are local to the states but during my dispute(for not receiving my items) I find out the items are in fact coming from China. I ordered two bracelets (one being a birthday gift for my friend and the other being for me). Since it said it was in Washington I began looking for tracking information after about two weeks from ordering. Never received an update after it going from “shipped” to “in transit”. Items sat in “in transit” for about two weeks and then(after checking everyday), it changed to “delivered”, but the delivery said it was almost 10 days prior. I knew this had never came over my shop app, nor did I receive any updates from them or any of the other carriers we use. I have accounts with all and get constant alerts when things are on the way or delivered. For our post office I even have my mail scanned in the app so I can see everything coming to me. I felt there was a mistake, but I still looked around and also asked people in my apartments and maintenance. Of course no one seen anything. After contacting the company a couple of times because all they kept saying was it was delivered, we have it as delivered I finally got a couple of shotty pictures. Just like I suspected, the items were delivered to the incorrect address or didn’t come here at all. I continue to ask the company(after more than two months now since order was placed) if they can give me the carriers information so I could file a claim and possibly get my money back, they keep saying they do not have the last carriers information. I have never heard of that before. Even if an item starts at Amazon and then changes hands to USPS, you can see all of they tracking information. You can’t with this. I put the tracking number in everyone’s system and no one identifies it as a valid tracking number. Even their tracking log is sketchy and doesn’t show real information. I am beyond upset because I had to spend more money to replace the items and I’m still out of the amount I paid. I am in the process of having my bank look in to it but that takes more than 90 days. I have asked the company to just make it right, but they refuse. If they get over on people like this here and there it really can add up. The customer service is non existent and I have been spreading the word to not shop with them. I thought I was doing something by looking at the website and reviews, even the IG page, but I feel I was scammed. Companies like TikTok, FB, and IG shouldn’t allow them to advertise after too many complaints. They are the problem too.

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Not what was expected

Next time I will read the reviews before ordering. This order was for my daughters birthday gifts. Took over two weeks to receive which was past the birthday. The bracelet letter is larger in person and the letter font is different than the photos on the website and the gold necklace gold color does not look like the photo and is a rusty tarnished orange and looks very cheap. The clasp is bent and open and will come apart if worn. Neither gold colors match. They do not look like they are water safe as described. I would not recommend this company.

15 March 2026
Unprompted review
Rated 5 out of 5 stars

Im very happy with the bracelets

Im very happy with the bracelets. I bought a few as gifts for Mother’s Day. However in error I purchased two with the same name. I was wondering if I can return one and the the right name.

7 April 2026
Unprompted review

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