It did take long but the nails were… amazing and very worth it
the nails were great quality, very long lasting. I’m very satisfied with my purchase
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Lisa Nail Art is a creative nail art brand founded in Vietnam, specializing in unique nail designs, premium press-on nail, and easy-to-use nail products. We aim to help you express your personality and style through beautiful, high-quality nails — anytime, anywhere.
420000, Nam Dinh, Vietnam
Replied to 50% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the nails were great quality, very long lasting. I’m very satisfied with my purchase
The package took a little longer than expected to arrive, but the team made sure to contact me before they arrived. These nails are so cute, they were a perfect gift at a low price. Awesome work team Thankyou’
Ordered during a holiday in their country and didn’t receive nails for a very long time. Was compensated for the wait with a free set. Haven’t tried them on yet as Im wearing tips. The design however looks beautiful hopefully they fit. Will I order from here again, probably not.
Ordered on 2/15. Was told there would be a delay in mailing due to holiday. Not a problem. Notified item was shipped on 2/22. Its now 3/1 and tracking info says shipping label created, usps awaiting item. So it still hasn't actually been shipped a week after I was notified it was on the way. $6 shipping on $20 item so not cheap. Would have expected item to actually be on the way by now. Item not exclusive to this seller so probably wouldn't order if I had know it would take so long.
nails are very pretty however, the sizing is incredibly inaccurate it varies +/- 4mm at most. I had to reorder 2 sizes up (still had to file nails to fit mine [index was same size as thumb nail]) at a discount & seller would not do an exchange
They arrived in great time. They look just like the photo which is wonderful. I love them and look forward to wearing them. Thank you.
2 weeks after placing my order I hadn’t seen any movement. I reached out to customer service to ask for tracking from Vietnam to the U.S. I was told three different things: they didn’t have this information, that they weren’t authorized to share it and that the only carrier was USPS. I still have no idea where my order came from or how it got to the SoCal re-shipper. It took about 3 weeks to arrive, so if you order, expect a very long shipping time with no ability to track your order until USPS receives it weeks after ordering. Nails are cute but VERY similar to nails available on Amazon for 1/3 of the price - almost like they started with the Amazon nails and glued on some additional embellishments. They also only send one of each nail, 10 total, so if you damage or lose one your whole mani is shot. Those Amazon sets come with 30 nails.

Reply from Lisanailart
My delivery came extremely quick and in good condition!
The product looks so cute for my 3 granddaughters. The time was OK. They bugged me so bad until it finally got here, but I did show them the shipping process, so they knew I wasn't giving them a line. We'll see how they like them and how easy they will be to apply.
I thought Everything was Great BUT THE NAILS!! Why are there sizes when I ordered all Smalls and What I got was Xtra Small thru Huge!!
I ordered 3 sets and I love all of them. The design is soo pretty and the quality feels very good! They fit like crazy, never had nails fit as well as they do (exept the thumb, but thats just my weird thumb :P)
I most likely will order again in the future!
These nails are so adorable!
Ordered for the first time and ended up ordering more the same day because I couldn't leave some behind. These are themed nails for videos, and I am so grateful to find someone as extra as me.
Nails are always super cute! Good quality also! It’s just not five stars because of how long the shipping takes sometimes but other then that there perfect.
I’m super happy with how the nails arrived and the quality they are! The details are actually very accurate to the photos displayed.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.