Lisa London Reviews 

50
TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Needs 0 stars. My boss ordered and wanted to return for a larger size. No return instructions, no reply to emails or voice messages. They will only talk to you if you are sending money. after your pai... See more

Rated 2 out of 5 stars

What a scam! How they are allowed to set all the payments method to look so real! The website looks so real I never doubted the website! So please be aware , of this website and do not buy and fall an... See more

Rated 1 out of 5 stars

Total scam! Chinese company masquerading as a British company with a very authentic looking website. Money taken immediately on order. Clothes took weeks to deliver despite my attempts to cancel as th... See more

Rated 1 out of 5 stars

Scam website - not a London uk based company as the website states. Clothes are drop shipped from China and are horrendous quality and fitting (I genuinely thought it was a joke when they arrived). I’... See more

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1.3

Bad

TrustScore 1.5 out of 5

50 reviews

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No history of asking for reviews

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1.3

All reviews

(50)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Absolutely awful

Absolutely awful. Dress is completely different from the picture, different cut, colours and design. Totally cheap fabric. Have been absolutely ripped off.

10 July 2025
Unprompted review
Rated 1 out of 5 stars

Worse quality and sizing than Temu!

What a load of rubbish, the clothes, fabric are nothing like seen.
Can’t return. No communication from them after emailing. Total waste of money and a scam. Do not order it’s not from London. Took weeks for delivery.

1 July 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!!

SCAM!!!
AVOID THE BACKSTORY OF CLOSING DOWN AFTER 27YEARS!!! Poor quality, no communication so I can't return. Absolute scam

2 July 2025
Unprompted review
Rated 1 out of 5 stars

This is a scam website

This is a scam website. I saw the ads in facebook. I ordered 2 dresses that took a few days to arrive. The quality is very poor. Nothing to do with pictures. There is no way to contact them. I have sent 2 emails and haven't received any reply.
Avoid at all costs!

1 July 2025
Unprompted review
Rated 1 out of 5 stars

Unable to contact

I ordered a dress which took nearly 2 weeks to arrive - the dress did arrive but it’s poorly fitted, I emailed the email address to request a return twice now and no response . No number to call. So disappointed that it’s a scam . When I bought the dress there was a photo of a lady who was closing business after x amount of years must have all been a lie.

9 June 2025
Unprompted review
Rated 1 out of 5 stars

Definitely a scam wesbite

Definitely a scam wesbite! The dresses I bought did not come in the quality the pictures had advertised. It was cheap material for expensive prices. The prices they advertised sometimes stated £200 marked down to £37. There is no way the quality of these dresses would have been for those prices. They didn't even look like the pictures. I also found it strange that the tracking said they were in transit by flight- which made me think it was probably coming from China or something, yet the company is called Lisa London and apparently held offices in London that were closing (completely NOT TRUE). Apparently you're supposed to email them to request a refund (which i've done a few days ago), but haven't heard back. If I don't hear anything soon I will need to put in a Fraud complaint with my credit card company.

20 June 2025
Unprompted review
Rated 1 out of 5 stars

Scam website

Scam website! Lisa London does not exist! The items are sent from china. 11 days and I haven’t received anything other than a notification that YunExpress are waiting for details! Avoid!

9 June 2025
Unprompted review
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