Lion Brand Yarn Reviews 

LION Brand Wool EASE Aire is a useless yarn. It is essentially one or two strings with fuzz wrapped around it. The fuzz comes off as you k it, stickes together so you can't frog a mistake and is generally bad. One skein had areas of 2-3 feet without fuss at all and a huge area with the fuzz, not even wound on but just draped on..completely unusable. I have tried to contact them and made a ticket but only response is an email that they are busy. I will never buy Lion Brand again. I have posted this in fa ebook as well.

Order was never fulfilled. They only send automation email responses and do not return phone calls. Will dispute the charge with my credit card.

Be cautious when ordering from Lion Brand. I was charged immediately but the order has not been processed or shipped. It is almost impossible to contact them. Replies are automated emails.
After 8 days, I attempted to cancel the order. Only received the automated reply that the window to cancel is closed. Can't find out anything else and get no response to my inquiries. I have filed a dispute with my credit card company.

I received the wrong order. When I contacted them they said they would send me out a replacement however it’s been it’s been 18 days and my order has not shipped.

I ordered from Lion brand in November. Received a tracking number which goes to fedex but when I go to track it tells me they have not received the package. Emails to customer service ignored, messages on social media ignored. Clearly a scamming company who cannot be trusted.

I bought a gift certificate for my soon-to-be daughter in law and found the process very straightforward,easy and fast. I would definitely recommend this process.

I did not receive the correct order. I have been trying to contact this place for over a week and have not heard anything back.

I did not understand the order was composed of three different types of yarn I now have used two types of yarn but that was after I cut the looped yarn open so I could knit no luck I slipper socks. I currently have the Turboo yarn and simply do not like it I have tried to knit mittens but I have frogged them as I just did not like the results I am 80 and have been knitting since I was18. Nancy Bridges

I love Lion Brand yarns. I just finished making the Polar Cuff Coat with Go for Fleece Sherpa Yarn and I LOVE IT! It is a darling sweater/coat and oh so comfy and warm made with the sherpa yarn. Looking forward to expanding my cold weather wardrobe with more fun projects.

Ordered 4 December now 18 December and no delivery. Emailed 3 times to customer support and not one reply. Paid nearly £90 for this product for Christmas and it looks like it's not going to arrive. Shocking service, shocking company. I wish I had never ordered from these clowns...

Took 3 weeks for my order to arrive, and shipping was unusually expensive for being such a small package. It was originally quoted as 3-9 business days but it wasn't packaged until 10 business days. Yarn was more expensive that local hobby stores, but I wanted to support the store itself having used lion brand for years. Skeins were significantly smaller than expected- I normally use a different kind and ordered baby yarn this time. Dye lots did match so points for that.

Making a sweater with Mandala Thick and Quick. It’s easy to work with. The colors are beautiful.

I bought many skeins of the Cover Story Lazy Days recently. I have found many knots in one skein, and at least once in every skein so far. When the yarn normally costs 14.99 and on sale, is 10.99, one does not expect to find the yarn knotted together. Otherwise, I really like this yarn.
If I could upload pictures of the knots found today, I would.

Having the same issue with the yarn

Never received order. Have reached out multiple times to customer service and they are not getting back to me. If this is how they conduct business, take yours elsewhere, avoid the headache !

The shipping times are a bit much.

It took over 2 weeks to process my order. Contact with customer service was poor. When you email you get an AI generated response which in my case was not helpful. The yarn was mediocre quality. Would not recommend site to friends and family.

what a big disappointment.
i order just over $100 of yarn 1st time from Lion Brand on the 9th October. basically they sent out only 1 incorrect ball - i informed Carolyn-Lion Brand who o the day was very good - i did not want a refund just please send my will. it is now Friday and still nothing, ignoring my emails and most frustrating cant even call them - i only purchase this brand bcz i like to creator of a certain crochet pattern so bought the kits, lesson here - keep to UK

its is now 30th October and still no update from Lion Brand - luckily i paid through paypal so have lodged a complaint

it is now 7th November and Lion Brand continue to ignore my emails.

Love the pattern and mercanized cotton yarn used to make the bag.

Your yarn stinks — Literally!! I have been a faithful customer of Lion Brand for many years. The yarn I received in my last two orders had an overwhelming chemical smell that was unrelieved by blocking in scented soap or airing out. I really love your yarns, especially Hue & Me and Fisherman’s Wool, but I don’t want to buy any more stinky yarn.