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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the linen and natural fabrics, noting their beautiful craftsmanship and comfortable feel. Many consumers appreciate the timeless and flattering styles, finding the clothing well-made and true to size. The ordering process and website are frequently highlighted as user-friendly, and customer service is often described as prompt, helpful, and caring, especially when assisting with exchanges. However, some people were dissatisfied with the return process, mentioning difficulties and issues with receiving refunds. A few reviewers also noted problems with sizing, finding items either too large or too small, and some expressed a desire for a wider range of sizes. Additionally, a small number of customers reported receiving items with an unpleasant smell upon arrival, and some found the website frustrating to navigate for specific searches.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the superb quality of... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of the... See more

Order

Reviewers highlight positive aspects of order. Many customers express satisfaction with their purchases,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers praise the prompt,... See more

Website

Consumers generally find the website to be positive, highlighting its ease of navigation and attractive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was my first purchase from LINTICO. I have had mixed experiences with ordering clothes online and was a bit apprehensive. But I was impressed. It’s a really lovely dress in a good quality linen.... See more

Rated 5 out of 5 stars

Everything I've bought has been beautifully made from beautiful fabric. Of special note has been the excellent customer care I've received when wishing to return/exchange a garment. Multiple choices... See more

Rated 5 out of 5 stars

I am a returning customer and just saw this great new top today ordering it immediately! All of my pieces are so well made and innovative. Finding style is hard when you are a full figured person.... See more

Rated 5 out of 5 stars

I have ordered several times from Lintico and recommended your shop repeatedly. People are always asking me where I get such beautiful clothes and I am thrilled to tell them about your unique and tail... See more


Company details

  1. Women's Clothing Store

Written by the company

LINTICO is a brand that specializes in 100% European linen women's clothing. The brand is dedicated to empowering women with confidence and comfort, regardless of size or body shape. LINTICO has been committed to creat high-quality essentials that are meticulously crafted with sustainability in mind.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Returns are difficult to say the least

My main complaint is how difficult your company makes it to do a return of purchase. You literally have to jump thru 3 hoops just to get a return address. First you have to wait 2 days for the company to return your request to send items back. You do not cover return shipping. Then you offer options that are designed to prevent returns. If you choose the last option of wanting your money back, you are warned that the process is slow. All in all very cumbersome. So much so that I kept the items I did not want, was promised store credit for more than original cost. Unfortunately was not told if you use that store credit, then those items could not be returned. So although I ordered more items, I have no idea if they will be any better than the original items ordered

6 April 2026
Unprompted review
LINTICO logo

Reply from LINTICO

I’m truly sorry to hear about the difficulties you experienced with your return process. We understand how frustrating it can be when something doesn’t go smoothly, and we appreciate you taking the time to share your feedback.

Our goal is to make returns straightforward, and we regret that this was not your experience. We’re reviewing your case to ensure clearer communication about timelines, shipping costs, and our store credit policy. Regarding your new order, please rest assured that if any of those items don’t meet your expectations, we’ll do everything we can to assist you. Thank you again for bringing this to our attention — your feedback helps us improve.

Rated 5 out of 5 stars

Amazing buying experience all around!

Wow!!! outstanding customer service experience!!! Not only the clothing are 100% quality overall, but the customer service is incredibly efficient. I will definitely keep this vendor among one of my favorites (Saks, Nordstrom and NM) for customer service and product quality, design, and price. Thank you!

8 April 2026
Unprompted review
Rated 4 out of 5 stars

Customer service was excellent

Customer service was excellent. Very generous and helpful. Lots of interesting garment details and lovely fabric. But the size range is too limited. Please go up at least to 3x so that some of the more tailored styles can become accessible. Larger bodies can look very nice is trim tailored styles. It’s nice not to always have to wear sloppy looking clothes.

9 April 2026
Unprompted review
LINTICO logo

Reply from LINTICO

Thank you so much for your kind words about our customer service and fabric quality — we’re delighted to hear you found our team helpful and our pieces well made.

We truly appreciate your feedback regarding our size range. Expanding our offerings to include 3X and beyond is something we’re actively exploring, particularly for more tailored and structured styles. Your insight reinforces how important inclusive sizing is, and we couldn’t agree more that everyone deserves beautifully fitted clothing.

Thank you again for sharing your experience and suggestions — they help us grow and improve.

Rated 1 out of 5 stars

Poor fit, impossible returns process

I ordered linen pants from Lintico in size L. The waist was elastic but was so tight it was disproportionate to the pants, making them unwearable. The returns process is absolutely ridiculous. There is no way to figure out how to initiate a return on either the web site or in the packaging. I had to chat with a representative to get access to "apply" for a return. Then I had to wait for my return to be approved. Then I had to create my own shipping label, pay for it myself AND somehow go to the web site and upload my tracking number. This step was only described as "3. Important for refund: Upload the return parcel's return receipt and tracking number on the return page." They would not issue the refund until someone in the receiving warehouse found the package and associated it with my online order. Really? How many online companies do this? It is hard to believe this was not a joke that for an $80 pair of pants I would need to do internet research just to figure out how to initiate a return and then also jump through multiple hoops to get my money back. It has been 2 months and I still have not received a refund. DO NOT BUY FROM LINTICO, IT'S NOT WORTH IT!!!

3 February 2026
Unprompted review
LINTICO logo

Reply from LINTICO

We’re sorry to hear about your experience and we understand your concern. To clarify, our return warehouses are located in the United States, the United Kingdom, Australia, and Germany — we never require customers to return items to China.

If you encounter any difficulty uploading your tracking number, you can simply email our customer service team, and we’ll handle it for you. Once the return tracking has been received and confirmed by the warehouse, refunds are typically processed within three business days.

Some details mentioned do not match our current return policy, so there may be a misunderstanding. Please kindly share your order number so that our team can review your case and ensure everything is resolved properly. Thank you for your patience and for giving us the chance to help.

Rated 5 out of 5 stars

LOVE Lintico Clothing

LOVE Lintico Clothing. Super quality, and the website is so easy and inviting to navigate. Such original styles and a variety that will suit absolutely everyone!

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Perfect fit and quality products.

Great website and ordering process.
Packaging respectful of the contents.
This is is the first time I’ve received an online order via socials that was exactly as depicted.
Sizing for me was also perfect , a rarity being a short lady on the ample side. I will be ordering again.
The linen is very good quality and soft , perfect.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

I always buy my linen dresses here

I always buy my linen dresses here. I love that they’re 100% linen, thick AND airy for hot days. The styles are so cute and beautiful. Their buying process is straightforward and great/quick customer service!

6 April 2026
Unprompted review

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