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Linlithgowlogs Reviews 180

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TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness and dedication to going above and beyond for their needs. Many people appreciate the prompt and efficient delivery service, with drivers often providing updates and placing logs thoughtfully. The quality of the products, including logs and briquettes, is frequently mentioned as excellent, burning well and providing good heat. Reviewers also note the great value for money and the wide selection of products available, which are tested before being sold.

What people talk about most

Delivery service

Reviewers express satisfaction with the delivery service, frequently highlighting prompt and efficient... See more

Quality

Customers consistently express satisfaction with the quality of the logs and staves, often describing them as... See more

Product

Users describe positive interactions with product, consistently praising the great quality of the logs and... See more

Service

People report positive experiences with service, consistently describing it as great, excellent, and... See more

Staff

Consumers find staff to be positive, with many reviewers consistently praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Consistantly fantastic service and great value for money. Our last delivery was above and beyond, carrying all 15 nets of logs up my horribly steep front steps to make sure they didn’t get wet! And... See more

Rated 5 out of 5 stars

Great service from start to finish. Ordering process very easy on the easily navigated website. Neil kept me updated regarding delivery schedule and when delivered the bags of logs were carefully and... See more

Rated 5 out of 5 stars

Neil and team always work hard to do a great job for their customers, going above and beyond. I would highly recommend using Linlithgow Logs they have a great selection of different products and test... See more

Rated 5 out of 5 stars

Was told on website, could be 5 days for delivery but they delivered the next day after contacting us, asking if we had storage due to expected rain. Bags had drawcord tops, so rain was kept at bay. W... See more

Contact info

4.9

Excellent

TrustScore 5 out of 5

180 reviews

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Rated 5 out of 5 stars

Bulk bags of larch

Ordered two bulk bags of larch and was contacted by Neil to arrange delivery - very flexible and accommodating. Logs are cut and split to a nice ready to use size and the free trial bag of whisky staves was much appreciated. Will be using again in future, I highly recommend Linlithgow Logs!

18 January 2025
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Reply from Linlithgowlogs

Thanks very much Duncan. Pleased to hear it

Rated 5 out of 5 stars

Delivered soon after I placed order

Delivered soon after I placed order. Items stacked in wood store. Very pleased with the staves and briquettes. Thank you

11 January 2025
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Reply from Linlithgowlogs

Thanks Belinda. Glad you’re happy

Rated 5 out of 5 stars

A Grand Heat

Neil caa as me really quickly with the order and it’s burning away great.
Many thanks Findlay

30 December 2024
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Reply from Linlithgowlogs

Thanks Findlay. I'm pleased it worked out for your family

Rated 5 out of 5 stars

Well worth it!!

Speedy, friendly delivery. All bulk bags well filled with logs and minimal chippings/sawdust. I ordered a mixture of hard and soft woods along with a bulk bag of whisky staves and all burn nicely. Cheers!

5 November 2024
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Reply from Linlithgowlogs

Thanks a lot Matthew

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