I ordered two hardcover books on Springer and although they took some time to ship, it was pretty fast afterwards. I made two orders, one a week after another, and both books arrived in about a month,... See more
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It can be difficult to locate a particular book or books of interest. Search does not allow one to specify: by author, by title, etc. And it does not determine your choice; often listing books... See more
After being through some research the proposed book came offered as full version eBook (PDF) for the same price as the core chapter i would have liked to purchase in the beginning. The eBook was imm... See more
All books were printed on demand, although Springer does not specify this fact when buying. This should be mandatory, we are entitled to know what we buy beforehand. Moreover, two of the books have v... See more
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Company details
Written by the company
Springer is among the largest scientific publishers in the world. With over 250,000 book titles and over 2,000 journals, we cover all major fields of science including medicine, math, computer science, engineering, life sciences, physics, chemistry, and many more.
Springer Nature Link
Written by the company
- Find all Springer Titles in one place.
- Springer Nature Link offers the largest selection of Springer titles worldwide. With over 250,000 titles available in print and ebook formats, you will find a host of high quality literature across all fields of science.
- Free worldwide Shipping
- We offer free shipping to any location in the world. Shipping duration may vary heavily depending on the recipient address, but generally ranges from 3-5 days in the USA, Canada & Europe and around a week for Asia, South America & the Middle East.
- eBooks readable on all Devices
- Springer Nature Link offers eBooks in PDF and ePub formats. This enables readers to use the file on virtually any mobile device and computer in the market. The buyer is also allowed to use the eBook on multiple devices. However, distributing files remains illegal and is enforced by watermarking downloaded eBooks with your personal information.
Contact info
Springer Nature AG & Co. KGaA, Europaplatz 3, 69115, Heidelberg, Germany
- +49 6221 345 0
- https://support.springer.com/en/support/solutions/articles/6000206179-contacting-us
- link.springer.com
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Excellent delivery
Delivery took place perfectly on time. Excellent packaging and product in perfect conditions.
Quick and reliable service
Quick and reliable service. I received the book(s) on time, in perfect condition. And in a very reasonable price.
Friendly service
Although MyCopy is not available. They send us the softcover copy right afterwards. Super fast.
Publish texts that are used by top…
Publish texts that are used by top universities. Trusted content.
Good book, excellent sale price, delivery a little slow.
May use AI-assist with repliesRead more
Long purchase and wrong shipping
It took Teo weeks long to complete the purchase, then the book was shipped to another address and the customer service said that they couldn't do nothing at this regard.

Reply from Springer Nature Link
Good on supplying articles but bad at…
Good on supplying articles but bad at not paying freelancers for their articles so I guess you just rely o filthy rich people for your articles and us who can't afford it get the dirty end of the stick and you didn't even suggest an alternative magazine that pays and since you are so hi profile I thot you wld know of many other such magazines to help me instead of just brush me off.

Reply from Springer Nature Link
They sell books with interesting topics…
They sell books with interesting topics for a nice price. It is very easy to order new books and to find back the previously bought books on their website.
Good service
Overall good but they forgot to send me the order and shipping information. Fast and good support when I contacted the customer service.
Bargain access to a recommended 1977…
Bargain access to a recommended 1977 textbook, printed as new. Great value!
Easy and quick delivery
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