Line Furniture Group Reviews 

209
•
TrustScore 2 out of 5

2.1

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See what reviewers are saying

Rated 5 out of 5 stars

i have bought multiple beds everyone has been in good conditon and come within 2 days and very good customer service👍🏿

Rated 1 out of 5 stars

Order number is #6422. Very poor customer service after sale, bad quality product. we bought dressing table which is broken after 6 months and can't be used. Have filed complaint to kund service but t... See more

Rated 1 out of 5 stars

They have a bad after sales service. All of the items delivered arrived with damages such as scratches, missing paint and small holes on the surface of them. We have received furnitures displayed in... See more

Rated 1 out of 5 stars

They were very attentive, helpful, and responsive DURING PURCHASING . However, the after-sales service has been extremely poor. Before the purchase, I clearly informed them about my address... See more

Company details

  1. Furniture Store
  2. also in
  3. Fitted Furniture Supplier
  4. Kitchen Furniture Store
  5. Living Room Furniture Store
  6. Office Furniture Store
  7. Used Office Furniture Store

Written by the company

Vi på LINE Furniture är ett detaljhandels kedjeföretag för möbler, design och heminredning med en touch av internationell modern lyxkänsla. Vi har över 100,000 produkter, allt från Outlet varor till Luxury modeller till oslagbara priser med design för alla smaker. LINE Furniture är ett aktivt import-, transport-, leverans- och serviceföretag. Idag har vi Showroom och butiker i Stockholm, Södertälje, Norsborg och Malmö med leveranser till hela Sverige men även till andra storstäder i Skandinavien. Vi tror på trygga anställningar, mångfald och arbetsglädje. Grunden är en stark och positiv entreprenörskultur. Vårt mål är att ge människor en möjlighet att designa sitt hem på ett unikt och exklusivt sätt efter sina egna önskemål.


Contact info

2.1

Poor

TrustScore 2 out of 5

209 reviews

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Hasn’t replied to negative reviews

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2.1

All reviews

(209)

7 reviews in the last 12 months

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Rated 1 out of 5 stars

They are the worst company that you can…

They are the worst company that you can buy anything! They only lie ! The quality of their things is the worst quality you can imagine, their customer service is terrible, I ordered a table and 6 dinning chairs in their shop in (Norsborg Stockholm) their own staff registered my ordered and 8weeks later the table was wrong color and damaged , the chairs missed something on them too I tried to cancel it since I had to wait for another 8 weeks for new product but they didn’t accept and they said if you want to cancel now then you have to pay 2/3 of the Amount of the total bill for us to come get the wrong items !!!! Otherwise let the wrong items be in your place till the next 8 weeks when we deliver the correct one &then we take the old ones! After 8 weeks they delivered the new one but as I said full of scratches, miss colored and really terrible quality! But unfortunately I didn’t have the energy to fight them more than that!
All their products has full of scratches and partially miss colored. Their business model is that they show beautiful pictures with good price to get the customer buy their product and then they deliver all the defected furniture and worst quality that has nothing to do with what you saw and ordered.

12 June 2023
Unprompted review
Line Furniture Group logo

Reply from Line Furniture Group

Hej Sharon,

Tack för att du delade din feedback och för att du gav oss möjligheten att rätta till situationen. Vi är glada att vi har kunnat lösa ditt ärende och hoppas att du är nöjd med resultatet.
Vi beklagar verkligen de problem som uppstod under processen och uppskattar din förståelse och ditt tålamod medan vi arbetade på att lösa det. Din feedback har varit värdefull för oss och hjälper oss att förbättra våra tjänster.

Rated 5 out of 5 stars

Awesome service

The service was excellent and fast, making it a top-notch experience. The seller was helpful in guiding me through the product selection process, The products were of high quality and the array of choices was impressive, leaving me thoroughly satisfied. Definitely a 5-star rating from a happy customer!

10 July 2023
Unprompted review
Show reviews in all languages. (209 reviews)

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