Driver /Delivery was great but no warning of delivery from Sales org - was told would get 24hr so expecting Friday 15th , turned up 14th - good job we were in as access to tank was locked . Strangel... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Driver /Delivery was great but no warning of delivery from Sales org - was told would get 24hr so expecting Friday 15th , turned up 14th - good job we were in as access to tank was locked . Strangel... See more
Company replied
Had a few issues ordering online, our order didn’t arrive as stated, when we called and spoke to local depot, explained and within 24hours was all sorted and we had fuel. Driver was great too! Best t... See more
I've ordered my oil from Lincolnshire fuels a few times now and have always been impressed with the service. Website easy to navigate and a good price, much cheaper than other companies I've found.... See more
No problems with your delivery service or office staff , but I did notice that you do charge top price for your oil because I’m an account holder! I could have shop around and purchased for 10p litre... See more
We have an unrivalled knowledge of the area and we always keep fuel in stock so we can offer an outstanding delivery service. If you are running low or just want a little extra fuel to keep you going, you can collect 20 litre drums of fuel from the depot. Whether you are looking for fuel oil deliveries to your home, business or farm - please give Amanda, Ceri, Lisa or I a call; we will be delighted to help".
Priory Road, PE22 0JZ, Boston, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very easy to use website ,delivered on time,very friendly driver ,5***** service
The oil delivery was on time. I had asked for a text or email 1 day in advance of the delivery and this they did.
Good delivery time. Driver was helpful and friendly. Price was better than some other suppliers.
Delivered on Time and driver was efficient and carried out our instructions as we were not around at time. Good price too will definitely use again.
Took a chance on Lincolnshire fuels after receiving a leaflet offering discounts in the post. The discount on this occasion made the cost for topping up my tank slightly less than boiler juice, so I figured it was a no brainier. Without the discount it would have cost more. In the end the discount was not worth it. I ordered 800 litres and left a note on the door asking not to wake me as I had been working nights. To their credit they did not wake me, delivered the fuel and left, but no paperwork was left in my postbox detailing the delivery. I checked the tank after waking up, noted that some fuel had been added to my tank, but that it was below where I had expected the line to be. A few days later I got an invoice from Lincolnshire fuels stating I had been delivered less than the ordered amount with no explanation provided initially as to why this was different from my order, and requesting payment for a different amount of money than I had already paid online. I had to query this and wait, whilst they realised that the delivery was incorrect, claiming the driver had run out of fuel on the date of delivery which I had never encountered before and seems ill organised at best, however I suspect I was delivered way less than quoted given the size of my tank and previous experience filling up with a different company. I asked for the remainder of the oil to be delivered, and they refused, stating a minimum of 500 litres had to be delivered and said this had to be dealt with by a partial refund, then asked for my bank details to achieve this. I explained that I was confident the figures were incorrect given my tank reading, and recommended looking into the driver in the event that they had previous form for fuel going missing etc, but passed over my details for the refund to be completed despite being annoyed about the whole situation. It has been several days and no response from the company regarding potential foul play, a blanket refusal to fulfil my order and the refund has not landed with me. Never using this company again and it is now evident why they needed to do the letter drop to get more customers on board with discounts. Stick with a reputable firm is the lesson I have learned this time around! I got an automated email from them asking me to complete this feedback, so please do not think I came here vindictively to leave this review as a disgruntled customer. Cheers!

Reply from Lincolnshire Fuels
Always deliver on time. Cheerful and polite driver. Thank you.
Excellent customer service from the ladies in the office and a swift delivery when requested to bring it forward. Thank you!
Always very informative regards delivery date. Great service
I had a call when there was a delay with my delivery. She was lovely. Positive experience would recommend.
The initial contact with Lisa for a quotation, always kept up to date with the delivery. Delivery was carried out with professionalism from the tanker driver. Excellent local company.
Always a friendly person in other end of phone,delivery when say they will and phone the day before,would highly recommend x
Arrived a day early, value for money, easy to order and driver was a really pleasant gentleman
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.