Reply from Liki24.ro
Dear Titus,
Thank you very much for your positive review and recommendation! We are glad to hear that you are satisfied with our prices. We would be more than happy to welcome you back again.
Best regards,
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Company details
Written by the company
We are making Health! Liki24 este o platformă pentru produse și servicii de sănătate. Facem stilul de viațǎ sănătos mai accesibil. Viziunea noastră - Sănătate fără frontiere! Liki24 îți permite să cumperi produse din diferite țări, alegând cel mai bun preț pentru fiecare articol în parte și să primești toate produsele într-o unică comandă.
Contact info
Sectorul 2, Calea Mosilor 158, 030167, Buchuresti, Romania
- +40316313402
- support@liki24.ro
- liki24.ro
3.5
Average
61 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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AVOID Liki24 AT ALL COSTS
Extremely disappointing and completely unreliable.
My experience with Liki24 has been nothing short of a nightmare. I ordered Kendamil baby formula from them for the third time. The first two orders were complete failures: even though I paid for the products and waited around a week for delivery, after approximately a week and a half I was finally informed that the formula was actually out of stock. Despite this, I decided to give them a third chance.
Unfortunately, nothing has changed.
It has now been three days and I still have no clear information whatsoever about whether they actually have the quantity of formula I ordered in stock. When I placed the order, I was given an estimated delivery time of 5–7 days. I subsequently received an email informing me that the delivery period could now be extended to up to 14 days.
But it gets even worse.
I was also asked to make an additional payment of 36 RON, supposedly because they do not know the exact price of the product and the price displayed on their website is merely “indicative.” Seriously? How is a customer supposed to place an order and make a payment when the company itself apparently has no idea about the actual price or availability of the products it lists?
At this point, it feels like Liki24 has absolutely no control over its own platform, inventory, prices, or delivery promises. Customers are essentially expected to pay first and find out later whether the company can actually fulfil the order.
This is particularly unacceptable when it comes to baby formula, a product that parents purchase because they actually need it, not because they are willing to gamble with whether a retailer might have it in stock.
After three failed experiences, I have completely lost my trust in this company. I strongly advise others not to rely on Liki24 and to think very carefully before placing an order, especially for essential products.
I am also seriously considering filing a complaint with the relevant consumer protection authorities regarding these practices.
Liki24 should stop advertising products and delivery times as if they are guaranteed when, based on my experience, they apparently cannot even confirm whether the products are actually available. This is not a serious way to run an online marketplace. Customers deserve transparency, accurate information, and basic respect, not excuses, delays, surprise charges, and uncertainty after their money has already been taken.
One star is already more than this experience deserves.
9 September 2026
Unprompted review
Reply from Liki24.ro
Ststimată Doamnă Alina Maier,
Vă mulțumim pentru mesaj și dorim să confirmăm că comanda dumneavoastră (#583251) a fost livrată cu succes pe 18 septembrie.
Ne cerem scuze din nou pentru neînțelegerile legate de preț și pentru îngrijorările cauzate de termenii de livrare. Apreciem foarte mult răbdarea dumneavoastră și dorim să vă asigurăm că luăm în serios fiecare feedback pentru a îmbunătăți serviciile noastre.
Dacă aveți nevoie de asistență suplimentarǎ în viitor, vă rugăm să ne contactați direct. Vă dorim tot binele!
Cu stimă,
Super site
Super site! Super product. Order perfect. Delivery service perfect!
9 August 2026
Unprompted review
Reply from Liki24.ro
Estimate Sergiu Neamț,
Vă mulțumim frumos pentru recenzia minunată! Ne bucurăm enorm să aflăm că totul a fost la superlativ — de la site și produse până la serviciul de livrare.
Apreciem că ați ales Liki24 și vă mai așteptăm cu drag!
Cu stimă,
Steal money from clients
Guys, please be careful with this website! I feel like it’s a scam and just a way to make money from customers. I ordered a product once, but the following month they sent me the same product again and charged my bank account. They claimed that I had selected an automatic subscription to receive the product every month, but I never knowingly chose or agreed to anything like that.
What makes it even more frustrating is that apparently I can’t return the package. Why not? It’s also very difficult to contact them, and I can’t figure out how to cancel this supposed subscription. I don’t even remember creating an account on their website.
Please be very careful before ordering and check all the terms, because this has been a very frustrating experience for me.
12 August 2026
Unprompted review
Reply from Liki24.ro
Dear Ciprian Nistor,
We sincerely apologize for the frustration and concern caused by the recurring shipment and charges related to the Autoship & Save subscription.
When placing an order, selecting this option activates recurring deliveries, but you can easily manage, modify, or cancel your subscription at any time directly through your account profile for security reasons. Regarding the return of the product, due to strict health, safety, and pharmaceutical standards, delivered medical items and health products cannot be accepted back once they have left our supply chain.
We understand this has been a stressful experience for you, and we appreciate your feedback as we work to make our terms and self-service features clearer. If you need assistance accessing your account to ensure no further shipments occur, please reach out to our support team.
Best regards,
Disappoiting
I have ordered on this site several times, but the last order is the last one I have made with them. The delivery time set upon order confirmation was extended indefinitely without me being notified. Customer service is slow, once contacted they first make changes in the system on the order status and then respond. I cancelled the order, I hope the money will be refunded. Disappointing.
5 August 2026
Unprompted review
Reply from Liki24.ro
Dear Simona,
Thank you for sharing your feedback. We sincerely apologize for the delays with your order (#561039) and the frustration this caused.
We want to confirm that following your contact with our support team, your order was cancelled and a full refund has already been processed.
We appreciate your past trust and are sorry that we did not meet your expectations this time.
Best regards,
Great prices and good delivery.
17 July 2026
Unprompted review
Reply from Liki24.ro
Dear Raluca Popa,
Thank you so much for your wonderful feedback! We are thrilled to hear that you were happy with our prices and delivery. We truly appreciate your support and look forward to serving you again!
Best regards,
Horrible
Horrible. Tales the order, keeps the money for a month and then comes nack stating the product is not available. Completly not trustworthy.
16 July 2026
Unprompted review
Reply from Liki24.ro
Dear Raluca,
Thank you for sharing your feedback. We would like to provide full clarity regarding your order and payment status.
Your order was placed and paid for on June 29, 2026. As soon as it was confirmed that the product was unfortunately unavailable, our team cancelled the order and processed a full refund of 376.80 RON on July 16, 2026, at 10:12 AM.
The funds have been automatically sent back to your original payment method on the exact day of the cancellation. Please note that the actual arrival of the funds now solely depends on your banking institution's processing times.
Thank you for your understanding.
Waited 15 working days (19 days) for an…
Waited 15 working days (19 days) for an order that i never received. I had to go to the relevant authorities to get my money back. I still didn’t get it
2 July 2026
Unprompted review
Reply from Liki24.ro
Hello Darius,
Thank you for bringing this to our attention. We sincerely apologize for the severe delay in delivering your order and for the frustration this has caused you.
We completely understand your decision to cancel. We would like to officially confirm that a full refund of 189.15 RON was successfully processed and completed from our side on July 3rd back to your original payment method.
Depending on your banking institution, the funds should already be visible in your account or will appear shortly.
If you need any transaction receipts or further assistance, please feel free to reach out to us directly at support@liki24.ro, and we will gladly help you.
Best regards,
The delivery took a month
The delivery took a month instead of 7-10 days, as written on the website
1 June 2026
Unprompted review
Reply from Liki24.ro
Hello Alexandra,
Thank you for sharing your feedback. We sincerely apologize for this significant delivery delay and completely understand your frustration.
We have thoroughly investigated your order (placed on June 1st and delivered on June 30th) to understand what went wrong. The delay occurred because your order included a specific product sourced from our supplier in Spain, and we experienced an unexpected logistical hold-up on their side during fulfillment.
We want to make things right for you. Please check your email, or feel free to contact us directly at support@liki24.ro so we can offer you an appropriate compensation for your next order as an apology for the inconvenience caused.
Best regards,
Dropship sc**
Dropship sc**. They let you order, let you pay (only payment upfront, no rambours), send the confirmation that the product is avaliable. And then, suddenly, the product is not available. They charge double the amount for shipping as what is said in the shop. And, at the end of the order process, another huge shipment fee is added for "picking up the order" at the sellers. So.. empty promises and hidden fees. I'd say hands off.
23 June 2026
Unprompted review
Reply from Liki24.ro
Good morning, Liki24 is not a seller of goods, is not a pharmacy, does not have its own warehouse, and does not engage in retail trade. We are a logistics service and an online platform that helps find and purchase medications and personal care products from authorized partner pharmacies.
Unfortunately, the physical availability of the products at the partner pharmacies was not confirmed at the time of pickup, which is why your order was canceled and the full amount you paid has been completely refunded.
All logistics fees are clearly indicated in the order summary before payment is made. We sincerely apologize for the inconvenience.
Real site that helps a lot with purchasing pharma products.
This site helps with ordering pharma and cosmetic products that would otherwise take much longer from 5 different other sites since they show different options for one product and then you gather all those orders into one single big order.
24 March 2026
Unprompted review
Reply from Liki24.ro
Thank you for your feedback and high rating of our service! We are very pleased that you are satisfied. Always happy to help!
The price and quality of the products…
The price and quality of the products is excellent! I recommend it with confidence!
9 September 2025
Unprompted review
Reply from Liki24.ro
Vă mulțumim pentru recenzia dumneavoastră și pentru evaluarea înaltă a serviciului nostru! Ne bucurăm foarte mult că ați fost mulțumit. Suntem întotdeauna bucuroși să vă ajutăm!
Horrible courier.
1 August 2025
Reply from Liki24.ro
Bună ziua! Ne pare rău să auzim că ultima dvs. experiență cu serviciul a fost negativă. Vedem că ați furnizat numărul dvs. de comandă. Vă vom contacta în scurt timp pentru a rezolva problema.
Great experience
Great experience with Liki24!
I was really impressed by the wide selection of products – from health and beauty items to personal care and even medications – all in one place. The prices are competitive, and it's great to compare offers from different partners easily.
Delivery was fast and right on time, which I really appreciated.
Highly recommend Liki24 for anyone looking for convenience, variety, and prompt service!
10 June 2025
Unprompted review
Reply from Liki24.ro
Vă mulțumim pentru recenzia dumneavoastră și pentru evaluarea înaltă a serviciului nostru! Ne bucurăm foarte mult că ați fost mulțumit. Suntem întotdeauna bucuroși să vă ajutăm!
Very good customer experience
Very good customer experience
Always the best price on the market
6 May 2025
Unprompted review
Reply from Liki24.ro
Vă mulțumim pentru încredere și pentru cuvintele minunate despre serviciul nostru
Reply from Liki24.ro
Thank you for your feedback and high rating of our service!
Reply from Liki24.ro
Vă mulțumim pentru încredere și pentru cuvintele minunate despre serviciul nostru
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