I would never order from this company again. recently I ordered two t8, type B, 18", LED tubes (bulbs) from them. They were poorly packaged. Even though there was no apparent damage to the box they... See more
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I ordered a large quantity of led 4ft & 8ft replacement T8 tube lights to update our shop and office space lighting. A number of the 4 ft were shattered upon arrival and after contacting customer... See more
Company replied
The personal customer service of this company is outstanding. I cannot say enough good things about their dedication to solving any problems that might occur and ensuring the safe delivery of your pro... See more
Company replied
I had purchased ceiling recessed lights before and still work great. This time I purchased a case of 4 led light panels (2ft x4ft). The shipment came with physical damage from UPS. As soon as I alerte... See more
Company replied
Company details
Information provided by various external sources
Lightup offers thousands of LED lighting products, including bulbs, spots, downlights, T8 and T5 tubes, high bays, low bays, panel lights and more. LED saves you money, save even more with our free shipping and lowest ever prices.
Contact info
Westinghouse Drive 1000, 15672, New Stanton, United States
- support@onlinestores.com
- lightup.com
Replied to 33% of negative reviews
Typically replies within 1 month
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Beware when ordering from this company
I would never order from this company again. recently I ordered two t8, type B, 18", LED tubes (bulbs) from them. They were poorly packaged. Even though there was no apparent damage to the box they came in, when I opened it I found both bulbs were shattered. I sent pictures multiple times to LightUP, as they requested, trying both jpeg and png formats, but they kept responding that either they couldn't open the files or there were no files attached to the email I sent. I tried many times, and blind-copied myself on the emails I sent them so I could verify the image files had in fact been included, but they continued to ask me to please try again. I've never had this issue before and eventually realized they were simply jerking me around and gave up communicating with them.
The website is easy to use
Don’t waste your money
It may have helped some people but first of all it was super hard to use the website to find anything to use to revise, you have to make your own flash cards so not useful for last minute revision. The videos are basically what you learn in school there is no extra helpful information and not really anything much of use. Also in a video she said ‘if you was going to’ which while teaching English is not great. For me this purchase was a complete waste of money I had it for a few weeks and barely used it as I found no use from it. It may be able to help people but it’s information you can find very easily on YouTube, there is nothing special about it please do not give into these tiktok videos saying they went from a 4 to a nine the night before just from using this website, it is very obviously fake and I wish I realised that more, the pressure of exams got to me and I purchased a month of subscription and I really regret it so advice to the next year 11’s or parents of them, you can get more and better for free so do not bother.

Reply from lightup.com
The Best of the Best in Online Lighting
The personal customer service of this company is outstanding. I cannot say enough good things about their dedication to solving any problems that might occur and ensuring the safe delivery of your products. They have quality products at some of the best prices you will find anywhere. I highly recommend them to anyone requiring quality LED Lighting solutions. Thank you so much Lightup team.

Reply from lightup.com
Great price
Great price, fast shipping, well packed items with no (zero) shipping damages. Bulbs worked great as intended. Great seller.

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Reply from lightup.com
I got what I needed and was delivered…
I got what I needed and was delivered quickly.

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Exactly what I needed
Exactly what I needed. Easy install. Love the options for hue and brightness

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They had the lights I could not find anywhere
Great experience. I could not find those particular lights anywhere because I had two go out on the front of my home and needed a replacement, so I bought as many as I could.

Reply from lightup.com
Arrived on time and packaged well.Great…
Arrived on time and packaged well.Great so far.

Reply from lightup.com
High quality product that lives up to…
High quality product that lives up to expectations. While professional installation was needed the product was simple and straightforward enough that no learning curve was necessary.

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This Company is the best
This Company is the best! I have ordered reliable LED lights since 2016 from them! I have replaced several commercial building worth of lights and still have not had to replace any!

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I had ordered the wrong power ended…
I had ordered the wrong power ended tubes and they were kind enough to return them and send me what I needed. Good selection, fair price.

Reply from lightup.com
Your product is great
Your product is great. Your website was not current so what I ordered was discontinued and it cost me more $$$$$ to finish the project and have the lights match.

Reply from lightup.com
I have ordered a few lights always is…
I have ordered a few lights always is good experience as is products good quality at a reasonable price.

Reply from lightup.com
Euri lights are Excellent!
Euri lights are very good, excellent actually. I’ve used both the Euris and lightup.com before, and I like to keep several of these lights handy. Lightup ships quickly and these bulbs last a long time. I recommend going with both Lightup and the Euri product.

Reply from lightup.com
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