On line ordering was straight forward. Product was even on sale!! The fixture showed up promptly. I'm a retired electrician so I've installed my share of light fixtures. I though the Barrington Zlite... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Found great fixtures. The website was easy to navigate until it was time to pay. My two different credit cards were not accepted. I opened a chat and was connected to Opal, who called me and saw th... See more
Company replied
I am very much pleased with my order of the high quality modern and unique lighting I received from Lightopia. I applaud the attention to detail and the expertise that Glen Rocheleau provided me.With... See more
Company replied
As a trade professional, I have found working with Lightopia and Opal Masters to be such a smooth process. Opal is always kind and supportive and I always come away with the product I need at a grea... See more
Company replied
Company details
Written by the company
Lighting design and fixture experts since 2006, Lightopia is an omnichannel lighting retailer for residential customers and trade professionals. We represent brands focused on contemporary design, quality materials and responsible manufacturing, and help our clients solve architectural and decorative lighting needs utilizing the latest LED lighting technology. We do this 7 days a week with teamwork, expertise, and a helpful attitude to make your lighting experience with us a phenomenal one.
Contact info
3323 Hyland Ave e2, 92626, Costa Mesa, United States
- (877) 559-7516
- hello@lightopia.com
- lightopia.com
4.3
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The Lightopia rep
The Lightopia rep, Frankie Rodriguez, was great. He made sure my order process was perfect.
18 March 2026
Reply from Lightopia
Hello,
Thank you so much for your kind feedback! We’re thrilled to hear Frankie provided great service. We’ll be sure to share your compliments with him — he’ll really appreciate it!
The Lightopia Team
Not disappointed!
The pkg came when promised and in perfect shape. Was easy to assemble and looks great in my bedroom.
10 March 2026
Reply from Lightopia
Hello,
Thank you for your feedback! We’re happy to hear your order arrived on time and in perfect condition. We appreciate you choosing us.
The Lightopia Team
Adorable cordless lamp
This cordless lamp was worth the wait. It arrived extremely well packed. It was easy to charge and assemble. I love the adorable style.
17 March 2026
Reply from Lightopia
Hello,
Thank you for your patience and for sharing your feedback! We’re so glad to hear the cordless lamp was worth the wait and hope you continue to enjoy it.
The Lightopia Team
Reply from Lightopia
Hello,
Thank you for the great feedback! We’re happy to hear you’re pleased with both the quality of our products and the efficiency of our service.
The Lightopia Team
Reply from Lightopia
Hello,
Thank you for your kind feedback! We’re so glad Laura was able to assist with everything you needed. We truly appreciate you taking the time to share your experience.
The Lightopia Team
Our experience was amazing thanks to…
Our experience was amazing thanks to Opal! The light fixture was absolutely stunning!
9 March 2026
Reply from Lightopia
Hello,
Thank you for your wonderful feedback! We’re so glad to hear you had an amazing experience with Opal. We truly appreciate you taking the time to share, and look forward to assisting you again in the future.
The Lightopia Team
One of the 2 lamps has a dead battery…
One of the 2 lamps has a dead battery and a discolored lamp shade. I tried calling, and your store was closed. I left a message.
17 March 2026
Reply from Lightopia
Hello,
We’re sorry to hear about this issue and any inconvenience caused. Our team will be happy to assist in resolving this as quickly as possible. Please check for a follow-up from our support team soon, or feel free to contact us again so we can make this right.
The Lightopia Team
An Ignored Cancellation Request and a…
An Ignored Cancellation Request and a Safety Hazard Delivered to My Door
14 March 2026
Reply from Lightopia
Hello,
We’re very sorry to hear about this experience, as this is certainly not the level of service we aim to provide. We would appreciate the opportunity to review your concerns further and make this right. Please contact our customer support team with your order details so we can assist as quickly as possible.
The Lightopia Team
Madison swing arm lamp
This company is excellent all the way round with a nice selection of lights to chose from.
6 March 2026
Reply from Lightopia
Hello,
Thank you for the wonderful feedback! We’re thrilled to hear you’re happy with both our service and selection. We appreciate your support and look forward to assisting you again in the future.
The Lightopia Team
Excellent Customer Service
Every time I have reached out to anyone via email or chat my questions or issues have been handled immediately. This is an excellent company!
5 March 2026
Reply from Lightopia
Hello,
Thank you for your kind words! We’re so glad to hear our team has been able to assist you quickly and efficiently. Providing responsive, helpful service is always our goal, and we truly appreciate you taking the time to share your experience.
The Lightopia Team
Great fixtures. Even better customer service.
Found great fixtures. The website was easy to navigate until it was time to pay. My two different credit cards were not accepted. I opened a chat and was connected to Opal, who called me and saw the transaction all the way through. She was terrific. Then, both light fixtures were received within days. Very happy with the experience. I can’t comment on the actual fixtures yet. They’re still in the box awaiting installation.
12 March 2026
Reply from Lightopia
Hello,
Thank you for your kind feedback! We’re so glad you found fixtures you love and that Opal was able to assist and ensure everything went through smoothly. We truly appreciate your support!
The Lightopia Team
Order never shipped and I have to wait for reimubrsement.
My order never shipped and now I'm awaiting repayment
12 March 2026
Reply from Lightopia
Hello,
Thank you for your review! I see that your rug is on the way to you.
The Lightopia Team
Reply from Lightopia
Hello,
Thank you for your feedback! We’re glad to hear your order arrived quickly—we appreciate you choosing us and hope to serve you again soon.
The Lightopia Team
Reply from Lightopia
Hello,
Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we really appreciate your feedback! If you need anything else, we’re always here to help!
The Lightopia Team
Item took months to arrive
9 March 2026
Reply from Lightopia
Hello,
Thank you for your feedback. We’re sorry your order arrived later than expected and appreciate your patience. We’re always working to improve our shipping times and hope your item is meeting your expectations.
The Lightopia Team
I was shopping around for a light…
I was shopping around for a light fixture and ran across Lightopia, and so glad I did! Phenomenal customer service!
9 March 2026
Reply from Lightopia
Hello,
Thank you! We’re so glad you found us and that our customer service made a great impression. We appreciate your kind words!
The Lightopia Team
Great communication and very prompt
Great communication and very prompt. Directed to the right people
9 March 2026
Reply from Lightopia
Hello,
Thank you for your feedback! We’re happy to hear our team was able to connect you with the right people quickly.
The Lightopia Team
Reply from Lightopia
Hello,
Thank you! We’re thrilled your experience from sales to delivery went smoothly. Your feedback means a lot to us!
The Lightopia Team
Excellent advice from the consultant
Excellent advice from the consultant, fast delivery, good price. Further, Lightopia seems to carry a wider variety of higher-end products than do some of the other online vendors.
26 February 2026
Reply from Lightopia
Hello,
Thank you so much for your kind words! We’re thrilled to hear you had a great experience, and we really appreciate your feedback! If you need anything else, we’re always here to help!
The Lightopia Team
Reply from Lightopia
Hello,
Thank you so much for your kind words! We’re delighted to hear you had a great experience with our customer service team.
The Lightopia Team
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