Lightning Motorcycle Training Reviews 216

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional patience, knowledge, and supportive approach throughout the training process. Many highlight the clear instructions and effective coaching that made learning both productive and enjoyable, leading to successful test passes for numerous individuals. The overall service is frequently described as professional, efficient, and genuinely invested in student success. However, some people were dissatisfied with their experience, citing issues with the user experience and service. These individuals mentioned feeling that training sessions were rushed or focused more on testing than teaching. Specific concerns included instructors being late, giving confusing or contradictory instructions, and in some cases, exhibiting unprofessional behavior, such as making inappropriate comments or neglecting students during training. Some customers also felt that their individual needs for more help were not met, with instructors prioritizing breaks or other learners.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the instructors for being... See more

Instructions

Reviewers highlight positive aspects of instructions. Many customers praise the clear explanations and... See more

User experience

Clients share ambiguous opinions on user experience. Many customers report genuinely positive experiences,... See more

Service

Reviewers mention ambiguous feedback about service. Many customers praise the training, highlighting... See more

Location

People report ambiguous experiences with location. While some customers found convenient test centers in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had to ģive 5 stars only because I couldn't give 7 stars!! Remarkable experience with lightning Wembley special thanks to Dave,Andrew and Keith!! Would very highly recommend lightning for motorcyc... See more

Rated 5 out of 5 stars

Just passed my Category A motorbike test and couldn't be happier! 🎉 A huge thank you to Lightning Pass Motorcycle Training in Reading, especially Adrian and Rob—you both were brilliant instruct... See more

Rated 5 out of 5 stars

Passed my Mod2 yesterday with lightning motorcycle training. They are truly the best motorcycle training company! A big thank you to Rob, whose patience and expertise got me through my MOD1, not an ea... See more

Rated 5 out of 5 stars

I attended Oxford’s Sandy lane sports ground to do my CBT, having pretty much no experience of riding a motorcycle, aged 53 and a 1/2! Carl, my trainer was fantastic, he tapped into my confidence... See more


Company details

  1. Motorcycle Driving School

Written by the company

Lightning Motorcycle Training is based in Abingdon, Oxford, Reading, Wembley and Stourbridge, covering Oxfordshire, Berkshire, London, Middlesex and the West Midlands. We do CBT to Full Licence (DAS, A1 & A2) providing motorcycle hire and equipment, as well post test training like the Enhanced Rider Scheme (ERS) and Back to Biking. Established in 2000 we have decades of experience. Excellent prices and availability with online booking. Everyone welcome.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

216 reviews

5-star
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1-star

Replied to 85% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Brilliant

Very friendly people, had Dave as my instructor honestly hands down so informative and funny.

24 January 2025
Unprompted review
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Reply from Lightning Motorcycle Training

We are very glad you enjoyed your time with Dave in Wembley. Thank you for sharing.

Rated 5 out of 5 stars

First time riding for over 15 years

First time riding for over 15 years, where I only ever held a CBT licence. Recently decided to opt for the DAS course, and I’ve been pleasantly surprised to the efficiency of the Lightning training school, and more notably, my instructor Carl who has given training at Oxford. The course is tailored to experience, and the instructor has always been very supportive and accommodating to address the areas that are positive and those of which need improvement, a very honest approach! The booking team are also very approachable and are able to adapt to fulfil the students needs. Top job Carl, appreciate your guidance!

23 January 2025
Unprompted review
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Reply from Lightning Motorcycle Training

Thanks very much for your comprehensive review. We are very happy that you enjoyed your training and more spefically with Carl :)

Rated 5 out of 5 stars

Great Company, nice people, awesome trainers.

Recently took my CBT at the Swindon branch and enjoyed it so much I ended up doing the DAS course, passing my Mod 1, Theory and Mod 2. The instructors were brilliant, patient and made the whole experience enjoyable.
They were able to get my tests booked in quicker than I could when I looked so this meant I was able to complete the training within a short time.

They had great comms through email and text and in a digital world I find this so much easier than phone calls.

22 January 2025
Unprompted review
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Reply from Lightning Motorcycle Training

Thank you so much for sharing your experience with our company. We are very pleased that you enjoyed it :)

Rated 5 out of 5 stars

Did my CBT in swindon the other day

Did my CBT in swindon the other day.
Ricky and jeza are 2 amazing teachers.

...CAR...

12 January 2025
Unprompted review
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Reply from Lightning Motorcycle Training

Aww thanks very much forr your super review. We are glad you enjoyed it.

Rated 5 out of 5 stars

Full A-Test Pass - Fully Recommend!

Just did my Mod 1, Mod 2 & associated tests with Lightning after having done my CBT with them just 8 months ago. The tuituion that I recevied from the instructors at the Stourbridge centre was second-to-none, and I passed without any major issue.

I would whole-hearedly recommend using the instructors at the Stourbridge centre, and extend a huge thanks to them again for their assistance!

10 January 2025
Unprompted review
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Reply from Lightning Motorcycle Training

Thanks very much for your lovely review of your experience with our company. We really appreciate it.

Rated 1 out of 5 stars

Worst and best experience with this…

Worst and best experience with this riding school, worst with legal side and customer service, but fairly good with instructors, you must be really careful before making a booking of any course or riding sessions otherwise you will definitely loose you money, this company don’t provide refunds, so basically I did make the booking accidentally on wrong day so contacted them straight away and explained the situation they said they don’t do refunds in 12days time frame even if that would be outside 12days they would charge 60£ fee which is 40% of original payment I would call it total ripoff, also the may change the dates of the course but you’ll be paying additional charges because they will sell you place, if they don’t sell your place you’ll forced to pay full price again, sounds like a scamming organisation, btw I didn’t even sign the terms agreement which comes with by email with booking confirmation and when i mentioned that they bring up the older terms which i signed while doing CBT, as far as I know signed terms and conditions works only with one purchase, you can’t bring half year old signed agreement to the new purchase, also they charge dvsa test fees even they didn’t book you in yet, dvsa provides full refund if cancelled up to 3days to test but its looks like they just cancel your test and keep you money,
I would strongly recommend considering different riding school with better term and refund policy, or be really careful with making booking, because if your plans change you will never see your money again.
Good luck 🤞

Update: Tried to call them again after their response, but unfortunately couldn’t even say the word, the fella on the phone just started talking some bs without stopping and at the end just hanged up, good I got it on record so ha e a chance to make small claim lawsuit, it’s absolutely ridiculous behaviour, basically because I shared my bad experience with them they told me i not getting anything even my dates changed, what a scammers😡

29 November 2024
Unprompted review
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Reply from Lightning Motorcycle Training

We are very sad that you feel that you need to leave a 1 star review on our company.
You wanted to change your dates within our notification period (which you acknowledged when you booked this current booking online - we do have an audit trail that shows this, contrary to your review). We said that we would need to sell the space first, so that we could move it.
You didn't want to wait for this process to happen, you stated that if we did not refund this, you would take this further, which you have. Unfortunately this sounds a lot like blackmail. We are a business and cannot afford to run at a loss, simply as a result of you changing your mind over dates. We are very sorry that you feel otherwise. We wish you all the best with your motorcycle training for future.

Rated 5 out of 5 stars

A great team and smooth experience

I traveled relatively far to use Lightning since they seem to be the only company that published their availability very freely on their website and I am glad I did.

I did my CBT elsewhere, but going from nothing up to a full A licence took no time at all (with 2 road rider sessions before the Mod 1/2 training). I used their Reading, Oxford, and Swindon locations to get my licence quickly on weekends.

Every single person involved was absolutely great, but a huge shoutout to Ricky (who I did all my mod 1 and 2 training with). It's still a mystery to me how he could spot error (accurately) from like 200 metres away, but he's absolutely on the ball and without a doubt I owe my passes to him.

Thanks for all your help everyone!

19 November 2024
Unprompted review
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Reply from Lightning Motorcycle Training

Thank you for your super review. We really appreciate it and mostly we are so glad that you really enjoyed your training with us :)

Rated 5 out of 5 stars

Highly recommend for your motorcycle training!

I started my journey at Lightning Motorcycle Training as a complete novice, never having ridden a motorbike and only riding as a pillion twice in my life. I set out to obtain my full licence and was impressed with Lightning’s reviews and their fair and open pricing so I signed up with them.

The booking was super easy to make and the admin team work really hard to make sure you know what you need, where to be and when. They will help you book your sessions around your schedule and needs.

In a short amount of time I obtained my A2 licence (passed both my Mod1 and Mod2 tests first time!) which is a huge testament to the instructors, their experience, patience and expertise.

I had the privilege and pleasure of working with Dave, Marcus, Keith and Andrew at the Wembley site.
What a lovely bunch of individuals, each with their own set of quirks, you’ll surely pick up a wealth of valuable advice.

On the road I always felt safe and trust me, these instructors (each with their own riding and teaching style) genuinely want you to progress, they will always go above and beyond to see you succeed. I particularly like their no nonsense approach to teaching and the way that they will help you look for your own riding style.

I cannot thank each and every one of you enough. I’ll be back for my A licence soon ☺️

20 November 2024
Unprompted review
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Reply from Lightning Motorcycle Training

Thanks so much for spending the time to leave such a comprehensive review. It is super of you! We are really pleased that you enjoyed your time with us :)

Rated 5 out of 5 stars

Go into detail from scratch

I just got my full A license today, The CBT I earned last year was also trained by Lightning Motorcycle. I love every single training session, every instructor I meet, Todd, Cole, Ricky, Keith, David, all are so informative, figure out your weakness and adjust your concept accurately. Not only good for the exam but also the riding journey forever!

7 November 2024
Unprompted review
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Reply from Lightning Motorcycle Training

Well done on passing your full licence! We are very pleased that you enjoyed your training with us and shared your kind words with all :)

Rated 5 out of 5 stars

Had an amazing instructor named Cole

Had an amazing instructor named Cole. He was an awesome personality and an amazing person to spend a day with. He made us understand every concept of the training in detail and made it very easy. He was riding since i was even not born. It was all because of him at the end of the day i was confident to ride motorcycle on the roads in UK. I enjoyed and learnt a lot.

3 November 2024
Unprompted review
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Reply from Lightning Motorcycle Training

We are very glad that you enjoyed your training with Cole and glad that you feel confident now to ride on the roads in the UK. Well done :)

Rated 5 out of 5 stars

Just completed my DAS course with…

Just completed my DAS course with Lightning pass. Can't recommend them highly enough. Fantastic support and training every step of the way. Thank you guys!

23 October 2024
Unprompted review
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Reply from Lightning Motorcycle Training

Well done on passing and thanks very much for leaving us a super review :)

Rated 5 out of 5 stars

CBT Renewal with Ricky from Lightning was amazing!

I had my CBT renewal and Ricky made it really fun and easy to understand. He is definitely an asset to the company with the best training skills. Would highly recommend this place for CBT training. Grazie signore Ricky.

13 October 2024
Unprompted review
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Reply from Lightning Motorcycle Training

Well done on n passing your CBT with us. We are very pleased you enjoyed your training

Rated 5 out of 5 stars

Lightning Oxford are awesome

Lightning Oxford are awesome. Many thanks to Rich for his patience and comprehensive training for Mod2. Right on point for the areas that I really needed. Thanks also to Adrian for keeping it enjoyable and relaxed for the test day.

3 October 2024
Unprompted review
Rated 5 out of 5 stars

I did my Mod 1 test today with…

I did my Mod 1 test today with Instructor Dave and he was absolutely phenomenal. I was very nervous and he just really took the time and effort to show me how to pass but most of all he really helped me feel more confident and less nervous about it. I feel so grateful to him because otherwise I know I would have failed. I could not recommend Dave more to anyone really. He is the best and also a great person too! We had a great chat on the way back. Thank you so much!

23 September 2024
Unprompted review
Rated 5 out of 5 stars

Very good instructors

Just completed my DAS course with lightening motorcycle. They are very knowledgable and helpful instructors. Ricky was very helpful shared lot of his experiences. Really recommend them. 👍

23 September 2024
Unprompted review
Rated 5 out of 5 stars

just did my cbt and I must say…

just did my cbt and I must say the instructor was 5 star. Ricky made me relax and helped where I needed it. he was professional as well as making it fun. the final element was great even tho he did speak italian at times.... lol.
I would highly recommend lightning
motorcycle training swindon. I'll be back.

22 September 2024
Unprompted review
Rated 5 out of 5 stars

PASSED TODAY !

Done my a2 with them in their Swindon centre. Passed today , very good instructors and great training bikes too . At no point did I feel scared to make mistakes as the friendly instructors were always there to let me know how to correct them when I do my mod 2. Will definitely do any further training with them even if it means I have to come all the way from London. So to anyone looking for training schools to do their bike related tests/training , you should without a doubt to it with these guys . Great people and great prices !

29 August 2024
Unprompted review
Rated 5 out of 5 stars

10/10 excellent training

Absolutely amazing experience i enjoyed every bit of it and would 100% recommend it to anyone looking to get their full license! Instructors were amazing aswell and helped me when i was nervous. Overall this has got to be the best driving experience so far!

22 August 2024
Unprompted review
Rated 5 out of 5 stars

My name is Dylan and I took my cbt test…

My name is Dylan and I took my cbt test on Saturday 17/08/2024 my instructor was mark brown he was very friendly and helpful I had a great day with him and a pass certificate at the end of the day thank you very much Mark and keep up the good work highly recommend this company
Dylan warman

17 August 2024
Unprompted review

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