Lighthouse Therapy Hub Reviews 3

TrustScore 3 out of 5

3.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Mental Health Service
  2. Psychoneurological Specialized Clinic
  3. Psychotherapist

Written by the company

Lighthouse Therapy Hub Using creativity to help you live your life with ease. Children, families, individuals and couples. Our Mission at Lighthouse Therapy Hub: To create a safe and therapeutic environment where you feel safe to dive deeply knowing your therapists will be the guide rails of grounding you into the here and now. To create a team of professionals whose vision aligns with our own. They will be attentive, empathetic, and non-judgemental. They will meet each person, child or adult where they are at, providing support and tools for them to overcome their own storm and walk towards a brighter horizon. Where associates feel supported, accepted, valued and cared for, and where opportunities to learn, grow and flourish within Lighthouse Therapy Hub


Contact info

3.2

Average

TrustScore 3 out of 5

3 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

No Lighthouse

No Lighthouse, just another wave in the water. A very bad company. Pushed one of it's client to breaking point and then the manager cancelled all they sessions with the therapist when the client need to talk to the therapist the most.
The manager will come up with not good enough reason's too cancel all appointments. Then she will want you to give her £87 for a 30 minutes online call for her to give you numbers of other servicers that she knows you've used and that are not helpful.
The therapist would not let me talk about what I need to talk about and that the reason I refereed myself there for. When I went there and she came up with excuses after excuses.
Avoid them especially if your LGBTQ+ and autistic.
They want clients that are happy and got nothing much wrong with them.
They don't understand mental health.

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Supportive creative clinical supervision, definitely recommend

Shauna is a wonderfully supportive and compassionate clinical supervisor, offering creativity and insight alongside all the practical information needed to guide through training and meeting the clinical requirements of being a therapist. She has a lovely gentle nature and an encouraging presence. The creative aspects of her supervision are enlightening and support that reflective process which is so important in overcoming barriers and working through problems. I would definitely recommend Shauna as a supervisor to others as she is a safe and supportive experienced therapist with a lot of knowledge to pass onto supervisees.

4 July 2025
Unprompted review
Rated 5 out of 5 stars

Under the circumstances of using…

Under the circumstances of using lighthouse therapy hub services, it was a very difficult time but I immediately felt heard and understood without judgement.
We have been treated as individuals, comes as you are, in a safe, welcoming place.
The service has been brilliant. Im so glad i chose the lighthouse hub to support my family.

9 September 2024
Unprompted review
Lighthouse Therapy Hub logo

Reply from Lighthouse Therapy Hub

Hi Sarah,

Its a privilege to walk along side you and your family through difficult times. Thank you for trusting us to support you.

Shauna

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look