Liforme Reviews 322

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, particularly the yoga mats, for their exceptional quality and unmatched grip, which prevents slipping during practice. Many people highlight the durability and comfort of the mats, noting they are thick enough for various poses and often come with helpful alignment markings. The customer service is frequently described as outstanding, with staff being professional, helpful, and quick to resolve issues, making for a positive overall experience. However, some customers were dissatisfied with the product quality, citing issues like excessive marking, rapid degradation, or the mat becoming slippery after limited use. A few other people also felt that customer service was poor, experiencing slow response times, difficulties with returns, or receiving incorrect items.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many customers expressing delight and... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing delight and satisfaction... See more

Customer service

Consumers find customer service to be positive, with many reviewers highlighting the exceptional quality,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Service

People report positive experiences with service, often highlighting the professionalism, care, and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This mat has changed my life and completely transformed my practice. I'm fully supported with just the right amount of cushion and no slipping at all. I used to be afraid of hurting myself during an... See more

Company replied

Rated 5 out of 5 stars

Lifeforme makes the best Yoga Mat available for today’s needs. Works well in a traditional Yoga practice, as well as in a Warrior Sculpt, Hot Pilates and HIIT workout. Super versatile and a I never... See more

Company replied

Rated 5 out of 5 stars

I ordered myself a yoga mat in the Black Friday promotion. It was tracked and went missing in transit. After 10 days I got a bit fed up waiting and emailed Liforme. Their customer service despatched... See more

Company replied

Rated 5 out of 5 stars

Amazing products with a grippy softness that is unmatched anywhere (no cheap knockoffs can compare). Customer service is always a real person! Super helpful do the mats lasts a lifetime? No. Because t... See more

Company replied


Company details

  1. Fitness Equipment Store

Written by the company

Liforme has revolutionised the yoga world with our eco-friendly, best-in-class mats. Featuring an extra grippy surface material and unique 3-layer construction for wicking away sweat, there's no more slipping and sliding in poses. Our innovative alignment system is designed to work for all bodies and styles of practice. Plus, Liforme mats are non-toxic and body kind. We back up our beliefs in environmental conservation, social justice, and ethical business with concrete actions and are proud to be B Corp certified.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

322 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Loving My New Mat!

I've been practicing more regularly after finding a teacher I like on YouTube. I noticed a month or so ago she was using a Liforme mat, so I did some research. I was intrigued by the GripForMe® technology, and wondered what a grippy mat might do for my practice. Flash forward and I decided to reward my dedication with a Liforme mat. It arrived about a week ago and I absolutely love it! The material is incredibly grippy, which oddly is catching me off guard in a very positive way. It's easy to clean and comes with an amazing carrying case. I also appreciated the suggestions Liforme made about how to repurpose my old mat (I'm giving it to a friend)

1 May 2025
Unprompted review
Liforme logo

Reply from Liforme

Hi Antonia, wow this is amazing! So glad to hear you've found a teacher suited to you, and that your Liforme Mat is transforming your practice. Enjoy, and thanks so much for your review :)

Rated 5 out of 5 stars

I felt like Goldilocks before Liforme

I felt like Goldilocks trying two other companies mats before I found Liforme! I sweat a lot but also needed a great mat to balance on. The first was too squishy and the second was too slippery. A friend suggested Liforme and I was sold! I got both the studio mat and the travel one. I use the lines for proper alignment, they absorb my sweat, I never slip and easy to clean! Bonus carrying bag to boot! I love my Liforme yoga mats!

6 March 2025
Unprompted review
Liforme logo

Reply from Liforme

Hi Heather, thank you so much for your kind review! We're so happy to hear the Liforme Mats are just right for your yoga practice :) Enjoy!

Rated 2 out of 5 stars

Very disappointed and confused

After posting a carefully written and honest appraisal of the Liforme yoga mat I bought 3 months ago (23/02/2025), it was mysteriously removed from TrustPilot. My review said: "Firstly, my 'grey' mat is actually black in real life, the yoga position markings look tacky and it is very thin. Yes, the grip is very good but my bones can feel the floor through the mat. I am very disappointed."
Liforme contacted me about this asking how they could put this right and I replied but the issue was not resolved. However, my review was recently removed by Trustpilot 'for breaching Trustpilot’s Guidelines for Reviewers'. It has been impossible to find out what I did wrong in the review process. I am very disappointed both in Trustpilot and Liforme and confused to what is going on.

6 April 2025
Unprompted review
Liforme logo

Reply from Liforme

Hi Jo, thanks so much for flagging this to us, we're not sure what happened here! I am happy to confirm that this issue has now been resolved on the Liforme end; we are always more than happy to help you in any way we can with regards to your Liforme order. We welcome honest and authentic reviews because we want to hear both what we've done well and what we could do better! Apologies for any delay and confusion, and please do feel free to reach out again for any further help.

Rated 2 out of 5 stars

Too easy to damage

The mat is easily damaged if you have cats or pets, I have 4 cats. I can never leave the mat on the floor unattended and within receiving it took mere minutes for my mats to be significantly damaged. Also, oil Stains from skin show up very easily and it is quite heavy to carry. Apart from that, the mat has a nice feel, grip, and look. For the price, its simply not worth it for any cat owner.

24 November 2024
Unprompted review
Liforme logo

Reply from Liforme

Hi Jacqueline, thanks so much for your review, and we are happy to hear that you are finding your Liforme Mat to have a nice feel, grip and look. We are aware that the inevitable consequence of having an absorbent material is that, whilst this material helps to give it the amazing grip which provides a stable practising surface, it can mean that staining/marking of the mat is more common. If you would like any help with this, we are always happy to offer some advice! Feel free to reach out to us directly. Thanks so much, from the Liforme Team

Rated 5 out of 5 stars

The best investment for your practice

As a yoga and Pilates teacher, I’ve used many different mat brands over the years, but Liforme stands out as the absolute best. I now use their mats for my entire family — they’re sustainable, lightweight, and beautifully crafted. The grip and support are exceptional, making a real difference in both my personal practice and when I teach. Plus, their customer service has been amazing. I’m beyond happy with the quality and experience. Highly recommend to both practitioners and teachers alike!

25 April 2025
Unprompted review
Liforme logo

Reply from Liforme

Hi there, thanks so much for your kind review! We are so happy to hear that you are finding the grip and support exactly what you need for your practice, and that our team has been able to help you! Enjoy, and let us know if you need anything else.

Rated 5 out of 5 stars

A Yoga Mat Hill I will Forever Stand On ✨

In 2017, Liforme was the first yoga mat I invested in outside of the one I used in college. Since then, those have been the only mats I have used throughout my practice. I recommend my students utilize these mats for the alignment system, sustainability and support during their yoga practice. I truly love and enjoy Liforme as a company and go-to to continuously elevate my yoga practice and teaching experience. From the travel mat to the yoga pad, there is always use for this mat in my daily life. I stand by Liforme as the premier yoga mat company for the wellness community.

22 April 2025
Unprompted review
Liforme logo

Reply from Liforme

Hi Tierra, thanks so much for your kind review and for your love of Liforme! We are so grateful to you for your recommendation and advocacy. Wishing you all the best with your practice!

Rated 5 out of 5 stars

These are AMAZING yoga mats…

I have just replaced my beautiful Liforme mat after 12 years of near constant use. For a yoga mat to last so long says a lot about how amazing they are. The fantastic non slip quality allows for a deeper more confident practice and the markings on the mat help to centre and align the body into postures. The bag it comes in is comfortable to wear on the shoulder or cross body and the mat is light enough to carry around to classes. There is no curling up at the edges after unrolling either.
These mats are possibly a little more expensive than many yoga mats on the market but if yours lasts as long as mine did, it’s really no expense at all!

12 April 2025
Unprompted review
Liforme logo

Reply from Liforme

Hi Rebecca, thanks so much for your amazing review! Wonderful to hear of your deeper, more confident practice. We wish you all the best and enjoy your practice with Liforme!

Rated 1 out of 5 stars

Achtung!!

Achtung!!! ⚠️

Charging at a third the delivery cost for returns in Germany. No return label comes on product you must email in.

No warning on the mat not to take the slip off. This invalidates return. Mine is in box (thank god) but this warning needs to be provided to consumers.

„Order No Please kindly note that for returns of non-faulty products, there is a return fee of €15 to help cover the cost of the label and in cases where the paper hygiene seal has been broken an additional handling fee of €25. If you are happy to proceed please could you confirm your shipping address is XXXX. I can then set up a returns label for you“

31 March 2025
Unprompted review
Liforme logo

Reply from Liforme

Hi Kathryn, thanks for your review and we are sorry to hear that you've had a poor experience with us. We are actively working to improve on our Return policy and appreciate you flagging this to us. Our apologies once again, and do let us know if we can be of any help at all.

Rated 5 out of 5 stars

Lifetime commitment

My first big commitment to my yoga practice was my Liforme yoga mat in classic green. As soon as I stepped into my mat, I knew that I found the perfect tool for my practice. Now, with 4 Liforme mats in my rotation (actually it’s one in my car, one at home, one in the studio, and the last one that I just recently bought, I can say that the Liforme mat quality has always been top notch.

1 March 2025
Unprompted review
Liforme logo

Reply from Liforme

Hi Loree, thanks so much for your review, so happy to hear your Liforme mat is perfect for your practice! Enjoy!

Rated 1 out of 5 stars

Customer service is terrible

Customer service is terrible. Can’t get a return label for four days straight after multiple requests.

31 March 2025
Unprompted review
Liforme logo

Reply from Liforme

Hi Elizaveta, thanks much for letting us know and I am so sorry you have had this experience. It is certainly not what we aim for at all, and can understand how frustrating this must be. Please rest assured myself and the team will get back to you today on this - it sounds like there may have been an issue here. My apologies once again, and thanks for bringing it to our attention.
Nicola
and the liforme team

Rated 3 out of 5 stars

I was so excited until customer service got involved

I decided to order a mat + pad after seeing these around the studio (and time to replace my long loved Lulu). I found the design and color, and my husband ordered as a birthday gift. Once the box arrived, I opened to find the pad is grey and the mat is the pink lotus. Two issues - the pad is not the color I thought I ordered and the lotus design appears much more... juvenile in real life. I've initiated what I would like to be an exchange but this process is providing to be extremely difficult. First, the $20 "sanitation" fee PER mat for opening the paper wrapping (this isn't mentioned anywhere on their site), plus the return shipping charge - I'm looking at $47 + the cost of the new products. I think it's perfectly reasonable to unwrap an almost $200 mat upon receipt to inspect the purchase and not be charged a "sanitation" fee.

Second, the response time from the customer service team is terrible. I'm trying give this company money (within reason) and I'm literally begging for a response.

At this point I might as well keep the knee pad and try to find a matching Lulu, and just eat the $27 bucks. If I can ever get them to send me a return label. At least then I won't be reminded of this experience every time I get on my mat.

I'll update if the situation improves.

Update 3/31: it's now been 7(?) working days. No response after the initial communication, despite 3 follow emails and a new chat request. Next step is to file a dispute with the credit card company. You guys, for real, I just want to do an exchange. why is this so hard?
Update 4/10: Seems to be resolved, Liforme did apologize for the situation, and has taken steps to save the customer relationship. Also claims to be working on this complicated return/exchange process (I imagine the company does not want to encourage returns/exchanges, due to the commitment to the environment + nature of the mat material but there has to be an easier way).
Raising the stars now that there's been resolution.

18 March 2025
Unprompted review
Liforme logo

Reply from Liforme

Hi Danielle, thanks so much for your review and for highlighting to us the issues you have experienced. I'm so sorry for the service you have received! We've got back to you directly via email and hope we have managed to rectify the error. Our apologies once again, and wishing you well.

Rated 5 out of 5 stars

Shopped & asked around a long time…

Shopped & asked around a long time before deciding on this mat. All I cared about was not slipping in hot yoga and all the towels and mats were slippery. I wanted a non slip mat. I've tried every mat out there and they all slip! So glad I pulled the trigger on this mat, so far it has AMAZING grip, I can barely slide into splits without taking the mat with me and that's exactly what I wanted.
Didn't think I'd care about the design on the mat but surprisingly it is helpful in achieving correct alignment. I find myself correcting myself when looking down in certain poses. It's def not a lightweight mat it's pretty heavy, hopefully that means good quality.
If you do yoga daily and you're on the fence due to the price, do it, it's worth every penny. Wish I would've purchased a long time ago.
The only con so far is their cleaner, probably wouldn't purchase that again. It's a foam, it's a small bottle & its expensive.

25 March 2025
Unprompted review
Liforme logo

Reply from Liforme

Hi Christen, thanks so much for your wonderful review! We love hearing how our mat is improving your practice and that it is keeping you steady and safe. Thanks for your feedback on our cleaner as well, we are always looking for ways to improve. Much appreciated.

Rated 2 out of 5 stars

Deceptive: Hidden import fees and zero accountability

I am extremely disappointed with my experience ordering the custom yoga mats from Liforme. Nowhere on their website was it stated that the goods are imported from China, which means I now have to deal with customs clearance myself, a hurdle I was not expecting.

To make matters worse, the package was sent with a fraudulent invoice stating a lower price than what I actually paid. Because the goods need to be imported, I am now facing the possibility of unexpected import taxes, despite the website explicitly stating that purchases made within the EU would not incur additional charges. This is highly misleading and completely unacceptable.

I reached out to Liforme’s customer service for clarification, but their only response was to send me a correct invoice reflecting the actual amount I paid, which does nothing to fix the problem. They refuse to acknowledge that they should have handled the import process themselves, leaving me to deal with any potential additional costs. Too bad, one star is the minimum. I wouldn’t even give that if I had the option.

Update:
Following my initial complaint, Liforme did reach out and the situation was eventually resolved—I did not have to pay any additional import taxes in the end. I appreciate that they took action to sort things out.

However, this could have been avoided entirely if I had been informed from the start that the mats were being shipped from outside the EU and that customs clearance might be required. I wasn’t prepared for the formalities, as I don’t have an EORI number and couldn't obtain one quickly. As a result, I had to change the recipient to someone who did, which delayed delivery further. Because the package was held for so long, there was also a real risk that the courier would return it before we received the necessary information and corrected invoice from Liforme.

While I’m relieved that it was resolved, the lack of upfront transparency made for a frustrating experience.

The mats themselves are excellent: great adherence, they behave well during practice, and still look and feel great even after two months of regular use.

26 March 2025
Unprompted review
Liforme logo

Reply from Liforme

Hi there, thanks so much for bringing this to my attention, and I am sorry you have had such a bad experience with this delivery and customs issue. I will reach out to your directly regarding this, and will ensure this is sorted out as soon as possible. I sincerely apologise for the error here.
Nicola
The Liforme Team

Rated 1 out of 5 stars

I had my mat for less than 6 months

I had my mat for less than 6 months. I also practice only once or twice a week. The mat started to separate from the rubber and the bottom material. The previous mat served me 7 years. Clearly it must be manufacturer’s issue, however no response. Therefore, I would advice you to stay away at look at lululemon because their mats are equally good, if not better.

8 March 2025
Unprompted review
Liforme logo

Reply from Liforme

Hi there, thanks for letting us know and we are so sorry to hear that you are experiencing issues with your mat! We are always keen to help however we can - as we are not able to see your email or address details on this review, are you able to email info@liforme.com? We can then get back to you as soon as we can, and resolve this issue for you.
Thank you, looking forward to hearing from you soon.
All the best,
Nicola
Liforme Team

Rated 1 out of 5 stars

defective item received

Received my mat few days ago and noticed markings (scratches?) on both sides. I reported this to them and they asked for photos. I will update after resolution.

11 March 2025
Unprompted review
Liforme logo

Reply from Liforme

Hi Sara, thanks so much for letting us know! I'm sorry to hear you received a defective mat, and we appreciate you contacting us to let us know. Our customer service team will look after you, and ensure you receive a replacement mat. Thanks again, and we appreciate your understanding.
All the best,
The Liforme team

Rated 5 out of 5 stars

I had one already for studio use

I had one already for studio use, but I purchased a second Liforme mat for at home yoga. The one I had (different brand) just didn't give that extra bit of grip that I found helpful in certain poses.

They are great mats and I find the orientation markings really helpful.

I chose a decorative one this time. It looks lovely, but in hindsight I would've gone with a simpler design (like my other one). I find that the areas with decorative markings aren't quite as 'grippy', but it hasn't caused any problems as it can be easily got around.

10 March 2025
Unprompted review
Liforme logo

Reply from Liforme

Hi Kevin, thanks so much for your kind review and we are so pleased to hear that you find the alignment guidelines helpful to your practice! Enjoy, and wishing you well with your practice.

Rated 5 out of 5 stars

My new favorite mat!

Not only is it a great mat but the company uses non toxic materials and is a certified b corp. I love a company with good heart!

7 March 2025
Unprompted review
Liforme logo

Reply from Liforme

Hi Emma, thanks so much for your kind review, and we are so happy to hear of your support for B Corp companies! Ethical business practice is at the heart of what we do, and it is wonderful to hear that you are loving your mat :) Enjoy!

Rated 5 out of 5 stars

Love this mat!

I was using my cheap Tjmaxx mat for a while and decided I needed to upgrade because my hands and feet would always slip even in non heated yoga. So I looked into a bunch of mats and after reading reviews I ended up on this one and can say I do not regret this purchase one bit! This mat is very grippy and I feel secure in every pose. Even during heated or hot yoga I am confident I will not be slipping or sliding anywhere which is amazing. My only con is I do wish it was even the slightest more padded as it is very firm but I planned to get a knee pad anyways. So 10/10 if you’re looking for a grippy mat this is for sure a solid choice and I am very impressed with it!

6 March 2025
Unprompted review
Liforme logo

Reply from Liforme

Hi Melissa, oh we are so happy to hear this! Enjoy your new Liforme Mat, and wishing you and your practice well.

Rated 5 out of 5 stars

Best Yoga Mat

after seeing a few of the Lifeforme mats at my studio I was initially impressed with the beauty of the mats and also the alignment markers. I chatted with yogi's that had the mat and and it was always a good review so I was intrigued to try it for myself. Well let me say I was more than impressed ! I purchased the cosmic Moon design in blue and have many compliments. The grip is amazing and feels very secure. Best purchase ever!

22 January 2025
Unprompted review
Liforme logo

Reply from Liforme

Hi Judi, we're glad to hear you love your new Cosmic Moon Yoga Mat and that you are finding yourself much more secure and stable in your poses. Enjoy!

Rated 5 out of 5 stars

Blossoming Lotus Mat

As with every Liforme mat, the quality, grippiness and design is faultless. Delivery was ultra fast and is is packaged securely in non-wasteful material! Love everything about it!!!

28 January 2025
Unprompted review
Liforme logo

Reply from Liforme

Thanks so much for your kind review Fernli! glad to hear you are loving your Liforme Mat and had a great experience with us :)

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