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Rated 5 out of 5 stars

Absolutely love the lifetime foldable picnic table! I bought it for extra seating in our outdoor area and it’s been a perfect addition. Super easy to assemble—I just followed a quick YouTube video a... See more

Company replied

Rated 5 out of 5 stars

Bit surprised to see the number of negative reviews. Bought my shed off amazon. I have twice had broken pneumatic arms due to storm accidents, rather than problems with the shed itself, and twice they... See more

Company replied

Rated 1 out of 5 stars

I bought a lifetime chair after years it cracked and almost hurt someone called customer service they were rude and it not really lifetime highly not recommended this company

Company replied

Rated 1 out of 5 stars

I bought a Lifetime Youth Basketball System Model 90022, 9 months ago for my grandson and the backboard has pulled away from the fixings. I live in the UK and have tried contacting the customer servi... See more

Company replied

Company details

  1. Construction & Manufacturing

Information provided by various external sources

02722 Lifetime Products Inc. is the world's leading manufacturer of blow-molded polyethylene folding chairs and tables, picnic tables, and home basketball equipment.


Contact info

2.9

Average

TrustScore 3 out of 5

89 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Solidly manufactured shed

Solidly manufactured shed, fairly easy to put together (*when it says 2-3 people for 5-6hrs, that's no joke, this is not a one person job...), excellent quick shipping experience using Saia Freight (although buyers should think ahead knowing an 8x10 shed comes in two gigantic boxes weighing a considerable amount), reasonable price, very nice shed base kit. Made in the USA!

9 October 2023
Lifetime Products logo

Reply from Lifetime Products

We are so glad to hear that you are happy with your new shed! Thank you so much for the review, Sean! *RJ

Rated 1 out of 5 stars

Our shed we bought at Sams club warped…

Our shed we bought at Sams club warped on one side.

8 October 2023
Unprompted review
Lifetime Products logo

Reply from Lifetime Products

Oh no! That shouldn't be the case. Please reach out to us directly at reviews@lifetime.com so that we can look into this for you. *RJ

Rated 5 out of 5 stars

replacement parts

it took a few days for customer service to get back by email but i was able to get replacement parts for some older outside playground equipment very promptly and for a super fair price.

16 September 2023
Unprompted review
Lifetime Products logo

Reply from Lifetime Products

We're sorry for the delay, we closed for a few days due to a major software update, but we're glad you were finally able to get parts ordered for your playset! Thanks for the review, Jada! *RJ

Rated 5 out of 5 stars

Called needing parts was helped with…

Called needing parts was helped with the highest customer service I’ve had in quite a while. Wouldn’t it be nice if every company was like Lifetime

25 September 2023
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Reply from Lifetime Products

We love to hear that! Thank you so much for the review, Thomas! *RJ

Rated 1 out of 5 stars

I still have not gotten my stand up…

I still have not gotten my stand up boards which were ordered on August 1. My wife discussed with someone from the company about August 21 and they assured her we would have delivery within 5 to 7 days. 45 days after order we still do not have product and I have spent over $1000 for the two standup boards.. I got an email from your company regarding tracking the order and when you go to the tracking side, all it says is order received. Nobody has called to assist but you sure took my money.

14 September 2023
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Reply from Lifetime Products

We're so sorry that you haven't received what you ordered. Please reach out to us at reviews@lifetime.com so that we can help get this issue resolved. *RJ

Rated 3 out of 5 stars

Rough start, happier ending.

We were so excited to order this swing set for our daughter's 2nd birthday. After (finally) receiving all of the pieces, we were pounding the pieces to try to get them to fit in with each other. They were so scratched, bent, and dented when they arrived it took a while to get the damaged pieces to work.

Once finally all together, we are loving it!

5 August 2023
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Reply from Lifetime Products

Oh no, we're so sorry to hear that parts arrived damaged. We do have replacement parts that we would be more than happy to send you! We also have touch up paint. Please reach out to us at reviews@lifetime.com so that we can take care of you.

Rated 4 out of 5 stars

The wrong part was included for our grill. Customer Service was good and sent one out fairly quickly so I could finish assembly…

The wrong part was included in our grill - one of the lids was wrong - so I was delayed in assembling it. Called customer service to get the correct part - and they sent it off to me fairly quickly. Assembly instructions and parts needed were extremely easy to use. Just wish that lid was the correct one and I could have been grilling sooner. It took about 2 weeks for the lid to come. Love the Grill so far! Great job!

10 July 2023
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Reply from Lifetime Products

We're sorry to hear that your grill was missing a part but we're glad that our customer service team was able to take care of you. We are so happy to hear that you love the grill! *RJ

Rated 5 out of 5 stars

Worth the money

The product is as expected, sturdy, and well balanced. It took some time to set up but all the needed tools were provided with very clear step-by-step instructions. The children have been enjoying it every day!

30 July 2023
Lifetime Products logo

Reply from Lifetime Products

Thanks so much for the review! *RJ

Rated 5 out of 5 stars

The cooler is everything I hoped it…

The cooler is everything I hoped it would be, and the process was smooth without any problems. Very satisfied.

29 July 2023
Lifetime Products logo

Reply from Lifetime Products

We love to hear that you're happy with your new cooler! Thanks for the review, Darrel! *RJ

Rated 5 out of 5 stars

New Shed w/ Snow Load Braces

I orderedf from Lifetime the snow load bracing for my new 8x15 shed, which was purchased from Home Depot. The braces arrived ahead of the shed, which was great. I was able to construct the trusses with the additional cross brace loosely attached to truss rod, so I didn’t have to disassemble then reassemble any trusses. Once I had completed construction of the shed, I was able to move the cross brace up the truss rod and screw it into place. The side braces will surely aid with strengthening the structure under load. Glad I had a good driver, 300+ screws for the shed and another 150 for the braces.
Now I need to fill it up!!

28 July 2023
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Reply from Lifetime Products

We are so happy to hear that you are happy with your new shed! Thanks for the review, David! *RJ

Rated 4 out of 5 stars

Cooperative customer service

Your representatives work with you to explain product specifications and work with you on issues you find

26 July 2023
Lifetime Products logo

Reply from Lifetime Products

We love to hear it! Thanks so much for the review! *RJ

Rated 1 out of 5 stars

This company is a joke

This company is a joke. I won a basketball system during the March madness competition in 2022 and never received it. When I messaged someone about it I was told if I sent my address then I would get one sent. Still nothing. I’ve tried to contact anyone at lifetime with no response.
I have a lifetime basketball goal now and feel the product is well made. But would love to get the one I won for our neighborhood kids to play on.

11 July 2022
Unprompted review
Lifetime Products logo

Reply from Lifetime Products

We're so sorry for the inconvenience you have experienced. This isn't something that typically happens, so we sincerely apologize. We have updated our process on how we do giveaways so this won't happen again. We have reached out to you via Facebook PM to get you your prize and hopefully make your experience with Lifetime Products better. *RJ

Rated 5 out of 5 stars

great i do have experience in writing…

great, i do have experience in writing and review the app and company's product because writing is a skills that i like the most and it inspire me a lot and that's why i do stick on writing story

30 June 2022
Unprompted review
Lifetime Products logo

Reply from Lifetime Products

Thanks for the review, Patrick! *RJ

Rated 5 out of 5 stars

Love your products

Love your products! I have 5 tables, some high/low and had a folding trailer that I had to sell when I fell on hard times loosing my house etc. I keep trying to find a used one but no luck. I loved the flexibility to go to the dump or take home a chair. I continue to buy the Lifetime products.

8 June 2023
Unprompted review
Lifetime Products logo

Reply from Lifetime Products

Thank you so much for the review! We are so glad to hear that you have been so happy with our products! *RJ

Rated 5 out of 5 stars

We bought a 55qt cooler last summer and…

We bought a 55qt cooler last summer and it leaked at the drain valve. I contacted them and they sent out a new assembly which I changed out but it didn’t fix the issue. I contacted customer service once again and they sent me a brand new cooler that is excellent customer service they truly stand behind their lifetime warranty! They have a customer for life!

25 May 2023
Unprompted review
Lifetime Products logo

Reply from Lifetime Products

We are so glad to hear that our customer service team took such good care of you! Thanks for the review, Chris! *RJ

Rated 3 out of 5 stars

I bought a picnic table

I bought a picnic table. Gotta say I’m not impressed. It has warped horribly and is pretty much unusable. At a year old that seems unsatisfactory.

8 June 2022
Unprompted review
Lifetime Products logo

Reply from Lifetime Products

We are so sorry to hear that you haven't had a good experience with your picnic table. Please reach out to us at reviews@lifetime.com so that we can help make this a better experience for you. *RJ

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