The Lifestyle Gift Card Reviews 

18,735
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 3,597 reviews, most reviewers were somewhat happy with their experience overall. Consumers genuinely appreciate the wide range of gift choices available and enjoy the flexibility to split their credit values across different popular brands. People often highlight how convenient it is to use these vouchers for sending thoughtful presents to colleagues, family members, or friends. Many users also report that the delivery and initial receipt of the digital vouchers are remarkably quick and straightforward. However, some customers also noted ongoing issues regarding website navigation and the somewhat confusing redemption process. Reviewers frequently mentioned frustrating login experiences and difficulties when trying to convert smaller voucher amounts into specific store cards.

What people talk about most

User experience

Reviewers highlight ambiguous aspects of user experience, as experiences vary significantly among consumers.... See more

Product

Clients share ambiguous opinions on product. While many consumers praise the gift cards for offering a great... See more

Website

Users describe ambiguous interactions with website, revealing a sharp divide in customer experiences. While... See more

Discount

Reviewers mention ambiguous feedback about discount systems, expressing both delight and frustration. Many... See more

Payment

People report negative experiences with payment processes and gift card redemptions. Reviewers frequently... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I've given **** because everyone at the bookstore I used has been brilliant. My only gripe was figuring out just how it all worked! I twice went to the store with the old gift voucher thinking i had p... See more

Company replied

Rated 4 out of 5 stars

I’d rate The Lifestyle Gift Card 4 out of 5. The biggest downside was the website, which felt a little dated and wasn’t the most user-friendly. It could definitely benefit from being more streamline... See more

Company replied

Rated 4 out of 5 stars

This is a revised comment on the feedback I submitted last week. Once I posted a one star review they responded immediately to rectify the situation. One very happy little lady was able to enjoy her b... See more

Rated 4 out of 5 stars

Was gifted a lovely voucher from my work friends before going on Mat leave… the only issue I had was there wasn’t many shops on there that I would shop at so had to settle for a basic voucher unfortun... See more

Company replied


Company details

  1. Corporate Gift Supplier
  2. Gift Shop

About The Lifestyle Gift Card

Written by the company

300+ of the biggest and best loved UK brands across food, home, fashion and entertainment.

We offer the widest range of retailers and brands compared to any other UK gift card including: M&S, TK Maxx, Selfridges & Co, boohoo, ASOS, Theatre Tokens, Xbox, Odeon, Boots, Wagamama, Greggs, Nandos, Starbucks, and everything in between! .


Contact info

3.6

Average

TrustScore 3.5 out of 5

19K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(18,735)

3,612 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Bad communication

I have been trying to get on account since Friday and cannot as I need a one time passcode that for some reason is not coming through to the email very frustrating indeed. I spoke to a very helpful lady on the phone this morning and she helped sort out my problem

22 August 2026
Rated 5 out of 5 stars

Great

Really easy to use when redeeming for a voucher and lots of choice.

15 August 2026
Rated 1 out of 5 stars

Redemption is a world of pain

Went to Boots to buy their own gift card - none available, so the employee suggested a Lifestyle card - the Boots card is straightforward to use and doesn’t involve anything more than presenting the card when making a purchase. The Boots’ employee should have warned me that Lifestyle was different… I bought the card as a gift for my elderly mother and the redemption process is a convoluted world of pain - I can only say never again!

23 August 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look