Ben is an absolute breath of fresh air! He has been our life insurance advisor for a few years now, and is brilliant every single time we’ve spoken to him. Ben takes time to understand our family situ... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Really helpful advisor to help me adjust my life insurance policies to suit my current and near future needs. It is good to review every few years (e.g. 4), because things change. LifeSearch makes it... See more
Laura at life has been brilliant. She has beeen patient with me about timings and has spent time getting the best deals for myself and my husband. I have been impressed with her professionalism and ma... See more
I was so delighted to have a conversation through phone with Mr Billy who was amazing, explaining every single step , when the signal wasn’t great, re-explained what need to be understood.That’s what... See more
Company details
Written by the company
Since 1998, LifeSearch have protected over 1.9m lives, making us the UK’s leading life insurance broker. We work with insurers big and small to make sure we can help find the best protection for your needs. You simply tell us what’s going on and we’ll do the hard work for you. Our award-winning service is based on one simple thing: putting you first. Our loyalty is to you, not to the insurers. There’s no hard sell and no hidden fees. With your policy in place, we're here when you need us. LifeSearch was the first independent adviser to run a fee-free, full-time claims desk. We're proud of that. And we're proud we can still offer care and support to customers when they need it. So whether you want to get a quote, check a policy detail, change your cover, make a claim, or simply ask a question – give us a call and let us do what we do best.
Contact info
London, Leeds, Milton Keynes, United Kingdom
- 0800 316 3166
- info@lifesearch.co.uk
- lifesearch.com
4.8
Excellent
24K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lucas was very helpful in getting a…
Lucas was very helpful in getting a better quote for myself and my partner than what I had previously taken out elsewhere. He helped us to understand the benefits of the different products and feel like we got the best deal for us
14 May 2026
The Advice I got from Matthew was…
The Advice I got from Matthew was really good information, he showed that he cared for people and he had good knowledge of the specific topic.
11 May 2026
Oscar extremely helpful.
13 May 2026
Great service
Tom from LifeSearch was patient and helpful explaining everything clearly and helping get everything set up.
13 May 2026
Jordan was helpful
Jordan was helpful, but I had to ask him to repeat a couple of questions as he does talk quite fast. But we got there without too much trouble.
13 May 2026
Great experience
Jordan attended to me. He is a very very patient and professional staff.
11 May 2026
Tailored insurances to my needs
Ethan listened to what I wanted, made suggestions and tailored the insurances to my needs. He didn’t seem to mind when I rang back to change one or two things. Thank you for helping me get the right insurances for a reasonable price.
12 May 2026
Charles was very helpful and polite
Charles was very helpful and polite, helped me find the best insurance policy for my needs. Thank you.
8 May 2026
Unprompted review
Charles was really helpful throughout…
Charles was really helpful throughout the whole process whilst we went through our house move and updated out policy. Really good service
11 May 2026
Unprompted review
Super helpful
Such a friendly, helpful and knowledgeable person. Thank you
11 May 2026
Unprompted review
Great service and advice
Kevin was very thorough in explaining the policy benefits and limitations and made the process quite smooth.
28 April 2026
Very helpful and constructive information.
Very helpful, and they took the time to explain everything in full to get the best deal for my wife and me.
12 May 2026
No problems at all easy process called…
No problems at all easy process called back when said would
13 April 2026
Gurvir Gill has been exceptional
Gurvir Gill has been exceptional in helping get the right cover fr me and my finance and took the time to explain everything to me clearly so that I fully understood what it was that I was getting and has been truly helpful throughout
11 May 2026
Charles Parker Smith was really helpful
Charles Parker Smith was really helpful when we contacted him regarding life insurance, he explained things really well and although the call was long, it didnt feel like it. Thank you again.i
11 May 2026
Unprompted review
Solid advice
My adviser Jaya Price was knowledgeable and patient in talking me through the range of options for critical illness cover.
7 May 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.