Disspite my frustration Ms Tawanna remaind patient and understanding. She was very explanatory and made sure that I understood what needed to be done. Her assistance and calm attitude help me to compr... See more
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I was assisted by miss Carmen from start to stop. She was extremely helpful and pleasant to work with. Miss Carman was the liaison between me and the installer to make sure they could accommodate my p... See more
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I had the pleasure speaking to Amanda, the representative on the phone. She was impeccable outstanding. Very caring, intuitive to the need of my concerns that I had. Problem solver 100%. Very kind. Co... See more
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The experience was very easy employee was very knowledgeable about services. Made it easy by finding the closest facility. Walked me through the payment aspect. She was a pleasure to talk to which is... See more
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Company details
About LifeSafer Ignition Interlock
Written by the company
Affordable, Reliable, Discreet
What Sets LifeSafer Apart
- The smallest and most discreet ignition interlock device
- Clear, transparent pricing with no hidden fees
- Nationwide installation locations for fast scheduling
- An expert support team that understands state-specific requirements and guides you through every step
Get Started Today
Schedule Your Installation | Find a Location
Who We Are
At LifeSafer, we have helped more than 1.5 million people get back on the road safely, legally, and affordably after a drunk driving arrest. With over 30 years of experience, we are a trusted ignition interlock provider worldwide.
- First-ever ignition interlock certified by the National Highway Traffic Safety Administration (NHTSA)
- 30+ years of industry leadership
- Proven reliability, accuracy, and customer support
Have Questions About Ignition Interlock Devices?
LifeSafer is here to help you understand the ignition interlock process, from installation to daily use. Below are some of the most common ignition interlock questions we receive.
-
What happens if I fail a breath test?
If you fail a breath test, the ignition interlock device will enter a temporary lockout period for the first failed BAC test. Lockout times are set by state regulation. -
How much can I drink before I trigger a violation?
Tolerance levels vary by state but are extremely low. We strongly recommend avoiding alcohol entirely and checking personal care products for alcohol content. -
Can someone else start the car for me?
No. This is considered circumvention of the device and may result in fines or jail time. -
Can other drivers use the vehicle?
In most states, yes. Other drivers can be trained, but you are responsible for any violations.
LifeSafer Ignition Interlock
Written by the company
- Competitive Pricing with No Hidden Fees
- We believe pricing should be simple, honest, and affordable. That means no hidden fees, no surprises, and flexible payment options from installation to removal.
- Smallest, Easiest to Use Device
- LifeSafer’s ignition interlock device is discreet, compact, and easy to use. About the size of many cell phones, it blends naturally into your vehicle. The simple blow pattern makes each test quick and effortless, so it fits easily into your daily routine.
- 24/7 Support and Convenient Locations
- We are here whenever you need us — 24 hours a day, 7 days a week, 365 days a year. Our nationwide network of service locations makes installation and maintenance fast and convenient, so you can stay on track without added stress.
Contact info
45241, Cincinnati, United States
- 1.800.634.3077
- community@lifesafer.com
- lifesafer.com
4.6
Excellent
20K reviews
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Quick feedback
22 September 2026
Reply from LifeSafer Ignition Interlock
Thank you for sharing such kind words about Dick. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.
I had a great experience speaking with Arthur
I had a great experience speaking with representative Arthur and he directed me in the direction that I needed with LifeSafer Technician Eric at Certified A6Repairs & Services that will be handling my installation next month. Thank you so much.
22 September 2026
Reply from LifeSafer Ignition Interlock
We’re so glad you had a great experience with Arthur. At LifeSafer, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.
Terrible experience with LifeSafer
Terrible experience with LifeSafer from start to finish.
Their interlock device locked me out and recorded a violation that both LifeSafer and the installation/service shop acknowledged was caused by a reused, faulty device — not by anything I did. Despite that, I was still initially being charged for the supposed “violation.”
Now I’m dealing with another completely avoidable problem. I missed my recalibration appointment because I was extremely sick, and the vehicle now requires an override code just to start. I have been trying to get LifeSafer to provide the code and cannot get anyone to respond or resolve the issue.
Because of their failure to get back to me, I’m now being charged an additional $50, on top of already losing access to my own vehicle.
Customers using these devices often have no choice but to rely on the company for their transportation and legal compliance. Being stuck with faulty equipment, incorrectly assessed violations, extra fees, and then no timely support when the vehicle is disabled is unacceptable.
I would strongly caution anyone dealing with LifeSafer to document every interaction, every charge, and everything the service shop tells you. This experience has been incredibly frustrating and expensive.
22 September 2026
Unprompted review
Reply from LifeSafer Ignition Interlock
We’re sorry to hear you’ve had issues with your device. A member of our support team will be reaching out to you to address this directly.
Great customer service very helpful and…
Great customer service very helpful and informative
22 September 2026
Reply from LifeSafer Ignition Interlock
It’s great to hear that Kristina was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
Carmen was super helpful answered all…
Carmen was super helpful answered all my questions. Very satisfied Thank You!
22 September 2026
Unprompted review
Reply from LifeSafer Ignition Interlock
We really appreciate you taking the time to highlight Carmen. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
Marilyn was supper helpful and pleasant…
Marilyn was supper helpful and pleasant to deal with she accommodated all of my needs for service
22 September 2026
Reply from LifeSafer Ignition Interlock
We’re thrilled to hear that Marilyn provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
Reply from LifeSafer Ignition Interlock
We truly appreciate you highlighting Victor. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
He was very helpful
He was very helpful. I understood him very well. When we ran into a couple of applications, he he put me on hold, and he figured it out, and he was very helpful. He did a good job. Thank him for me
21 September 2026
Reply from LifeSafer Ignition Interlock
It’s great to hear that Jose was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
Very helpful today!
21 September 2026
Reply from LifeSafer Ignition Interlock
We really appreciate you taking the time to highlight Selene. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
Tawan Rozier was very pleasant to work…
Tawan Rozier was very pleasant to work with to set up my IDD installation process. He was very informative, clear, and detailed during our phone session.
21 September 2026
Unprompted review
Reply from LifeSafer Ignition Interlock
We’re thrilled to hear that Tawana provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
Help people when they need help
The person that help me on the phone was nice and helpful and she said her name was Irean and she would send a email back so I can get my battery change in my truck because it is missing with the interlock I figure call you guys first so I can get my battery change so I wouldn't get in trouble or pentlize
21 September 2026
Reply from LifeSafer Ignition Interlock
Thank you for sharing such kind words about Arlene. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.
Team member that called me back
Team member that called me back, she was fast, diligent, caring.. Thank you so much for assisting me to change my appointment
21 September 2026
Reply from LifeSafer Ignition Interlock
We truly appreciate you highlighting May. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
He helped me out quick and talked to me…
He helped me out quick and talked to me about everything i had to do 💪🏽
16 September 2026
Reply from LifeSafer Ignition Interlock
It’s great to hear that Ric was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
I started my journey to get a ignition…
I started my journey to get a ignition blow and go. So far I am very pleased with the service I have been getting. So far so good.
19 September 2026
Reply from LifeSafer Ignition Interlock
We really appreciate you taking the time to highlight Blanca. Providing excellent customer support is a top priority, and it’s wonderful to know that they made a positive difference in your experience.
Was quick and very helpful.
19 September 2026
Reply from LifeSafer Ignition Interlock
We’re thrilled to hear that Ian provided such great support! Recognizing our team members for their hard work is one of the best parts of what we do, and your feedback will absolutely be shared with them.
Good Customer service.
19 September 2026
Reply from LifeSafer Ignition Interlock
Thank you for sharing such kind words about Reymond. Exceptional service is what we strive for every day and knowing that your experience reflected that means a lot to us.
Reply from LifeSafer Ignition Interlock
We truly appreciate you highlighting Ric. Our team takes pride in providing excellent support, and it’s great to know their efforts stood out to you.
My experience was great.
18 September 2026
Reply from LifeSafer Ignition Interlock
We’re so glad you had a great experience with Donnesha. At LifeSafer, we know that every interaction matters, and it’s wonderful to hear that their support made a difference for you.
Reply from LifeSafer Ignition Interlock
It’s great to hear that Jacob was able to assist you so well. Our team is dedicated to supporting our customers every step of the way, and your recognition reinforces the effort they put in every day.
Can never get ahold of any one with…
Can never get ahold of any one with question. Try on line takes you to spam add.
Shop I’m supposed to go for my blower check is closed today. Sat on phone call for an hour. I expect better service guys. I wanted 40 min drive there then waiting 30 mins to see if there where going to open and one hour on hold to get through to an agent.
Regards,
Unhappy customer
22 June 2026
Reply from LifeSafer Ignition Interlock
We apologize for our long wait times recently. We are working hard to improve in this area.
We show that your appointment was scheduled for 3:00 pm, which is after this review was left. We also show that your appointment was completed by the time of this response.
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