Disspite my frustration Ms Tawanna remaind patient and understanding. She was very explanatory and made sure that I understood what needed to be done. Her assistance and calm attitude help me to compr... See more
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I was assisted by miss Carmen from start to stop. She was extremely helpful and pleasant to work with. Miss Carman was the liaison between me and the installer to make sure they could accommodate my p... See more
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I had the pleasure speaking to Amanda, the representative on the phone. She was impeccable outstanding. Very caring, intuitive to the need of my concerns that I had. Problem solver 100%. Very kind. Co... See more
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The experience was very easy employee was very knowledgeable about services. Made it easy by finding the closest facility. Walked me through the payment aspect. She was a pleasure to talk to which is... See more
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Company details
About LifeSafer Ignition Interlock
Written by the company
Affordable, Reliable, Discreet
What Sets LifeSafer Apart
- The smallest and most discreet ignition interlock device
- Clear, transparent pricing with no hidden fees
- Nationwide installation locations for fast scheduling
- An expert support team that understands state-specific requirements and guides you through every step
Get Started Today
Schedule Your Installation | Find a Location
Who We Are
At LifeSafer, we have helped more than 1.5 million people get back on the road safely, legally, and affordably after a drunk driving arrest. With over 30 years of experience, we are a trusted ignition interlock provider worldwide.
- First-ever ignition interlock certified by the National Highway Traffic Safety Administration (NHTSA)
- 30+ years of industry leadership
- Proven reliability, accuracy, and customer support
Have Questions About Ignition Interlock Devices?
LifeSafer is here to help you understand the ignition interlock process, from installation to daily use. Below are some of the most common ignition interlock questions we receive.
-
What happens if I fail a breath test?
If you fail a breath test, the ignition interlock device will enter a temporary lockout period for the first failed BAC test. Lockout times are set by state regulation. -
How much can I drink before I trigger a violation?
Tolerance levels vary by state but are extremely low. We strongly recommend avoiding alcohol entirely and checking personal care products for alcohol content. -
Can someone else start the car for me?
No. This is considered circumvention of the device and may result in fines or jail time. -
Can other drivers use the vehicle?
In most states, yes. Other drivers can be trained, but you are responsible for any violations.
LifeSafer Ignition Interlock
Written by the company
- Competitive Pricing with No Hidden Fees
- We believe pricing should be simple, honest, and affordable. That means no hidden fees, no surprises, and flexible payment options from installation to removal.
- Smallest, Easiest to Use Device
- LifeSafer’s ignition interlock device is discreet, compact, and easy to use. About the size of many cell phones, it blends naturally into your vehicle. The simple blow pattern makes each test quick and effortless, so it fits easily into your daily routine.
- 24/7 Support and Convenient Locations
- We are here whenever you need us — 24 hours a day, 7 days a week, 365 days a year. Our nationwide network of service locations makes installation and maintenance fast and convenient, so you can stay on track without added stress.
Contact info
45241, Cincinnati, United States
- 1.800.634.3077
- community@lifesafer.com
- lifesafer.com
4.6
Excellent
20K reviews
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Always helpfull and respect
14 October 2026
I was connected to a team member of…
I was connected to a team member of yours and she was amazing with having all the information and knowledge of how the equipment works cost and gave me a help line, Tawanda Rozier was awesome with handling my affairs! TY again mam,Bob Copple
13 October 2026
The operator was very knowledgeable and…
The operator was very knowledgeable and acted quickly for me and resolved my issue
13 October 2026
The recent representative I talked to…
The recent representative I talked to was very helpful, and accommodating
13 October 2026
Tawanda was great in helping me get…
Tawanda was great in helping me get enrolled and answering any questions I have .
13 October 2026
I had the best customer service…
I had the best customer service experience ever! Amanda was very friendly and helpful in getting my appointment setup and fitting for my schedule. She even gave me a discount coupon and information on how to apply for a reduced monthly payment. I was literally in tears because she was so happy to help me in anyway she could! Amanda deserves a raise!!! She wasn’t just doing her job, she was being a compassionate and caring human; thank you Amanda! 5/5 stars
12 October 2026
Tawana was extremely helpful
Tawana was extremely helpful, patient and pleasant to talk to. She made my experience less stressful.
13 October 2026
Very detailed explanation of process
She made everything very clear and went into detail about the do’s and don’t’s. Very detailed explanation of the device and process of it all. Would recommend Tawanda rozier to anyone!
13 October 2026
Was locked out and the gentleman I…
Was locked out and the gentleman I spoke with was very knowledgeable and patient with me as he explained what could of happened Robert I think was his name
12 October 2026
I would like to thank John for his…
I would like to thank John for his quick response and prompt assistance in resolving my LifeSafer technical issue. His knowledge, expertise, and professionalism made the entire process smooth and stress-free. I truly appreciate his excellent customer service and highly recommend him to anyone needing technical support.
12 October 2026
The person who I was talking to
The person who I was talking to, Amanda. She answered all of my questions, educated me on what were the next steps what I needed to know what I should expect. She made sure to make sure I have all the right information where to go and made sure there was no confusion. The service was 5 stars, highly recommend!
12 October 2026
I would never use you people again your…
I would never use you people again your overseas call center are the rudest. I had an appointment for installation. Your installer put it in but had problems starting my Genesis gv80. First it would start then it didnt. He had my car 2 days and got it fixed so he said. I got stranded with the car and the handheld unit wouldn't pass ilwhile I was driving (keep in mind i am extremely ill) So you people scheduled me with another installer another location. Joe... he refused to work on my car said that the original installer did it wrong and wont touch it.. he also told me to go buy a Kia they are easy to put in... ARE YOU KIDDING... So the car went went back to the original installer. He threw his hands in the air and said he couldn't work on it anymore he didnt know how to fix it. So he took it out of my car without my permission. Keep in mind I had called livesafer at least 20 times in a week everone i talked to overseas where absolutely rude. The last call was to discuss me getting a refund they billed me for installation and removal.. seriously... i am fighting the charges with my credit card company they refuse to refund anythin. I have now filled a complaint with The Florida DMV and state Attorney Generals office. I even asked for managers to call me back.. im still waiting. DO NOT USE THESE PEOPLE AT ALL. I had to get with another company and buy another car.
THIS WAS THE MOST HORRIFIC EXPERIENCE I HAVE EVER HAD.
27 September 2026
Unprompted review
Dumb mistake!
Well, first I didn’t like the experience at all. But, making the mistake that I made has made me realize even more why you shouldn’t drink and drive.
12 October 2026
Fast and Easy
9 October 2026
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