I have many LifePro products and LOVE them all!! The LumiCure Pro is great for on-the-go spot treatment. I use it when I travel. Whether it’s the Red/IR light panel, BioRemedy Sauna Blanket, AllevaRed... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My family loves our lifepro vibration plate. All 4 of us use it multiple times a week (lymphatic drainage, muscle recovery, or just because who doesn’t want to hear a 7 year old sing Disney songs whil... See more
Company replied
We use our vibration plate every single day and couldn't be happier with it. After researching and understanding the benefits, it is easy to commit to at least one fifteen-minute shake. It helps keep... See more
Company replied
Wow….what fabulous customer service! I put in an inquiry regarding my life pro hover vibration plate and it was addressed and rectified within days! Thank you Ben and the Lifepro Fitness Team!I love... See more
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Company details
Written by the company
Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
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4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Pejay was very helpful when I needed to…
Pejay was very helpful when I needed to return my Rumblex pro. I received my refund very quickly too. Thank you for your professionalism Prejay. I really like working with you and Lifepro has great products. I would buy again.
22 July 2026
Unprompted review
PEJAY was so polite and extremely…
PEJAY was so polite and extremely helpful! I appreciate dealing with Companies and Employees that honestly love good customer service, this is SO Important and you're doing it very well! Thank you :)
22 July 2026
Unprompted review
I ordered my RelaxaVibe nearly a year…
I ordered my RelaxaVibe nearly a year ago. I forgot to register my purchase so I would have the warranty. Ben went above and beyond to assist me, a real task since initially I couldn’t locate my receipt. Problem was solved very quickly. Thank you customer service, specially thank you Ben!
23 July 2026
Unprompted review
Great Customer Service
Miguel at Lifepro Fitness Support helped me a lot with a confusing issue with my order. I placed an order for a Vibration Plate as a birthday gift for my daughter. A mistake had been made and her address had to be corrected after the order was placed. Miguel assured me he would take care of the problem……and he did! He kept me informed daily with kind emails about the status of the shipment. The Vibration Plate arrived to her house within a couple of days. Thank you, Miguel!
20 July 2026
Unprompted review
Their customer service is top notch!
Man does their customer service go above and beyond. We received our order through a rewards program, so it was hard to get the information needed for them to replace our vibration plate when it stopped working. I had Bunny helping me for literally hours. Patiently waiting while I downloaded photos and videos from my phone to my desktop. Eventually, I did get it. They are sending out a replacement, and I am more than satisfied.
23 July 2026
Unprompted review
Amazing product and customer service!
This Waver plate is amazing! There was a small issue with the cord connection that would disrupt the workout sessions, however Ben, with the LifePro Customer Care Team, took care of it right away by shipping a replacement cord. He was quick and efficient. Thank you Ben and thank you LifePro for making good on your product!
11 July 2026
Unprompted review
Ben to the rescue!
Ben was incredible at making sure all of my questions and concerns were answered. He went above and beyond to provide me with the details I was looking for with my lifetime warranty certificate. He was so kind and considerate the entire conversation. I am thrilled that this company is standing behind their guarantee to provide me with a replacement. I am so grateful Ben helped me take care of that today too.
23 July 2026
Unprompted review
I received the replacement I requested…
I received the replacement I requested in record time. I must admit I really didn't know custome service actually existed anymore. Thumbs up to a company that is helpful to senior citizens!!!!!!
20 July 2026
Unprompted review
I was in a dilemma on what to do I…
I was in a dilemma on what to do I needed some help. When I called support the message said that representatives were extremely busy. I was trying to find how to email someone when I received a text message from Ben in help support. We were able to get the my situation handled quickly and efficienty through text messaging. Ben was able to get my problem resolved and his text messages were very nice and considerate. Thank you Ben!
23 July 2026
Unprompted review
I purchased a massage gun in 2020
I purchased a massage gun in 2020. Recently it developed some minor issues. I provided some basics: video of the issue and my receipt (thank goodness of digit). They are sending a replacement. There was zero hassle, zero resistance; just a basic objective simple process.
22 July 2026
Unprompted review
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
We were gifted a Lifepro Waver Vibration Plate, and from the very first use we fell in love with it. Not only is it fun to use, but we’ve also noticed many of the well-known benefits of whole-body vibration, including improved circulation, better balance and stability, increased muscle activation, enhanced recovery after exercise, and greater flexibility. It’s been an easy and enjoyable way to add movement to our daily routine.
Unfortunately, we experienced an issue with our vibration plate, so we reached out to Lifepro’s customer support. That’s when they truly earned our loyalty.
Their team went above and beyond to make things right. They stood behind both their product and their warranty without hesitation, making the entire process smooth and stress-free. A special thank you to Pejay, our customer service representative. The communication was prompt, professional, and genuinely caring from start to finish. It’s rare to find customer service that feels this personal and committed to making customers happy.
Lifepro not only makes a great product but also backs it with exceptional customer care. That kind of integrity is hard to find these days. We highly recommend both the Lifepro Waver Vibration Plate and the company behind it!
22 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience, Jeff! 🧡✨
Thank you for your incredible feedback! We're thrilled to hear that you and your family have been enjoying your Lifepro Waver Vibration Plate and that it has become such a fun and beneficial part of your daily wellness routine. Knowing you've experienced improvements in circulation, balance, muscle activation, recovery, and flexibility is exactly the kind of impact we hope our products can make.
While we're sorry you experienced an issue with your vibration plate, we're delighted that our team was able to turn the situation around and make the warranty process smooth and stress-free. We'll be sure to share your heartfelt compliments with Pejay and recognize them for their prompt, professional, and genuinely caring support throughout the entire process.
Your kind words about our commitment to standing behind our products and providing exceptional customer care truly mean the world to us. Thank you for your trust, your thoughtful recommendation, and for being a valued member of the Lifepro family. We look forward to supporting your wellness journey for many years to come! 🧡✨
My return was 100% hassle free
My return was 100% hassle free! I returned the waver plate only because I get motion sick and that's not the fault of Lifepro! I dealt with Pejay who was empathic and immediately approved my return, I received the return label the next day, and the box was picked up at my home by FEDEX! Within an hour of the box being picked up, Lifepro refunded my purchase and honored their money back guarantee. Pejay provided exceptional customer service. I also have the Alleva Pro Red Light Belt - LOVE IT and will continue to look at LifePro equipment for future needs.
22 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear that the Waver Vibration Plate wasn't the right fit for you, we completely understand, and we're so glad our return process was smooth, hassle-free, and honored our money-back guarantee.
We're especially grateful for your kind words about Pejay. We'll be sure to share your compliments and recognize them for providing such empathetic, prompt, and exceptional customer service throughout your return experience.
It's also wonderful to hear that you're loving your Alleva Pro Red Light Belt and that you continue to consider Lifepro for your future wellness needs. Your continued trust means so much to us.
Thank you for your support, thoughtful review, and confidence in Lifepro. We're honored to have you as part of the Lifepro family and look forward to serving you again in the future 🧡✨
Great experience
Great experience from start to finish. Super simple with all text communication. Ben did a fantastic job at keeping me informed until my replacement unit was sent to me. Amazing product and amazing customer service!!
22 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that you had a great experience from start to finish and that our text communication made the entire replacement process simple and convenient.
It's especially great to know that Ben kept you informed every step of the way until your replacement unit was on its way. We'll be sure to share your kind words with him and recognize him for his outstanding customer service and dedication.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and hope you continue enjoying your replacement unit for years to come 🧡✨
Excellent service.
The customer support department was extremely helpful when I called with an issue with my Rumblex Pro plate. After answering and sending a video of my problem they responded by sending a brand new one. Angelica keep me updated with the whole process. Excellent service!
17 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear you experienced an issue with your Rumblex Pro, we're delighted that our Customer Support team was able to make the replacement process quick and hassle-free.
It's great to know that after reviewing the video of the issue, we were able to promptly send you a replacement and that Angelica kept you informed every step of the way. We'll be sure to share your kind words with Angelica and recognize her for her outstanding customer service and communication.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and hope you continue enjoying your new Rumblex Pro for many years to come 🧡✨
Had an issue with a warranty…
Had an issue with a warranty replacement
What did Lifepro do?
They honored their word and replaced the defective unit
22 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your feedback! While we're sorry to hear that you experienced an issue with your original unit, we're glad we were able to make things right by honoring our warranty and replacing the defective product.
Standing behind our products and keeping our promises to our customers is something we take great pride in, and we're happy to know we were able to restore your confidence in Lifepro.
Thank you for your trust, support, and for giving us the opportunity to make things right. We're honored to have you as part of the Lifepro family and hope you enjoy your replacement for many years to come 🧡✨
Happy customer
My Lifepro fitness board has been really helpful. After injuring myself it has been helpful in my recovery process. Great product!
22 July 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so glad to hear that your Lifepro vibration plate has been a valuable part of your recovery journey.
Knowing that it has helped support you after your injury and contributed to your healing means so much to us. We're honored that our product has been able to play a positive role in your wellness routine.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you as part of the Lifepro family and wish you continued progress and good health on your recovery journey 🧡✨
Excellent product and great customer service
Excellent product (Vibra Voice & Thermo Vibration Plate) and great customer service. Highly recommend.
21 July 2026
Unprompted review
Reply from Lifepro
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your Vibra Voice & Thermo Vibration Plate and that you had a great experience with our customer service. Your recommendation truly means a lot to us!
We did notice that your review was accompanied by a 3-star rating, and we'd love the opportunity to better understand your experience. We've sent you a Trustpilot request so you can securely provide your contact information. Once we receive it, we'll be happy to reach out and learn if there was anything we could have done to make your experience even better.
Thank you again for choosing Lifepro. We look forward to speaking with you soon! 🧡
My wife & I love the lifepro vibration…
My wife & I love the lifepro vibration plate. I have neuropathy in my feet and it greatly helps in reducing much of the pain. It's quiet and is very relaxing while sitting. Customer support is outstanding as well.
22 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so happy to hear that you and your wife are loving your Lifepro Vibration Plate and that it has become such a beneficial part of your wellness routine.
It's especially meaningful to know that it has helped reduce the discomfort from your neuropathy and provides a quiet, relaxing experience while you use it. Hearing how our products make a positive difference in our customers' daily lives is exactly why we do what we do.
We're also delighted that you've had a great experience with our customer support team. Providing exceptional products backed by outstanding service is always our goal.
Thank you for your trust, support, and thoughtful recommendation. We're honored to have you both as part of the Lifepro family and wish you continued comfort, wellness, and many more relaxing sessions with your vibration plate 🧡✨
Great product, AMAZING support!
I ordered the VibraRed because I love the idea of vibration AND red light! My original reason for purchase was twofold, I have been having some real low back/hip pain and was hoping the vibration plate would help, and they were running a special for a free red light torch! I placed my order on July 3 and received the unit on July 9. I have used this every single day since I got it, and I’m just going to be honest, I can put my pants on again without having to sit down! Y’all know what I’m talking about!!!
So, the real reason I’m leaving this review is that one of the red light panels is not working correctly, and I called to report it. Ben reached out almost immediately to resolve the issue, and even sent a follow up the next day when he didn’t see my replacement request. It is so rare these days that you just get an honest, customer focused response…and this company gets 5 STARS for customer service and care. I will definitely stick with this company for wellness needs both personally and for my spa business!! Thanks Ben!
21 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your incredible feedback! We're thrilled to hear that your VibraRed has already become an important part of your daily wellness routine and that you've experienced such meaningful improvements in your mobility. Stories like yours are exactly why we're passionate about creating products that help people feel their best.
While we're sorry to hear that one of the red light panels wasn't functioning properly, we're delighted that Ben was able to respond so quickly and ensure your replacement process was moving forward. His proactive follow-up and dedication to making sure you were taken care of are exactly the level of service we strive to provide. We'll be sure to share your kind words with Ben and recognize him for his outstanding customer care.
It means so much to know that your experience has earned your trust not only for your personal wellness journey but also for your spa business. Your confidence in our products and our team is truly the highest compliment we could receive.
Thank you for your trust, support, and heartfelt recommendation. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey for many years to come 🧡✨
Excellent customer service.
Bunny was attentive and solved my problem. She was polite and concerned.
20 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind feedback! We're delighted to hear that Bunny was attentive, polite, and genuinely cared about resolving your issue.
Providing thoughtful, compassionate, and effective support is what we strive for every day, and we'll be sure to share your kind words with Bunny and recognize her for her outstanding customer service.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
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