Huge shoutout to @LifeProFitness! After 4 years of daily use, my sauna blanket finally gave out. I reached out about their lifetime warranty, and they immediately approved a replacement with no... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Wow, what great service - from order placement to order fulfillment to customer support, Lifepro is ON IT! We love our vibration plate, too. Super easy to set up because of good product and package de... See more
Company replied
I was enjoying my vibration plate and I'm very happy with the product, but I was having some trouble with the power cord and the remote wasn't really working. Nicka with customer service was friendly... See more
Company replied
I purchased the LifePro Waver. Love it! The remote was not working. Thought it was the batteries, but no. Contacted CS on a weekend, not expecting a response until Monday, but got immediate response f... See more
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Company details
Written by the company
Who said wellness, recovery and fitness have to be like a boring chore? We've decided to ramp it up and change the game - making holistic wellness attainable for everyone. Here at Lifepro we work to bring you the best solutions through our tools but most importantly through our community.
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4.9
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Lymphatic Help
I have been through a few cosmetic surgeries and have used my LifePro Rumblex to help out with my lymphatic system. It has made a huge difference in my swelling.
27 July 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for sharing your experience! We're so glad to hear that your Lifepro Rumblex has become a valuable part of your recovery routine and that you've noticed such a positive difference.
It's wonderful to know that using your Rumblex has helped support your wellness journey and made a meaningful impact on your comfort and recovery. Hearing how our products are making a difference for our customers is incredibly rewarding.
Thank you for your trust and for choosing Lifepro. We're honored to be part of your wellness journey and wish you continued comfort and success with your recovery 🧡✨
Excellent customer service
Excellent customer service. A replacement was rapidly provided for a defective device. Maria was very helpful.
27 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that our team was able to quickly provide a replacement for your defective device and make the process smooth and hassle-free.
We're especially grateful for your kind words about Maria. We'll be sure to share your appreciation with her and recognize her for providing such helpful and attentive support throughout your experience.
Pejay was very prompt and helpful
Pejay was very prompt and helpful. One of the best customer service experiences I’ve had.
27 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind feedback! We're delighted to hear that Pejay was prompt, helpful, and provided you with one of the best customer service experiences you've ever had.
We'll be sure to share your wonderful comments with Pejay and recognize her for the exceptional care and dedication she showed while assisting you. Delivering fast, friendly, and reliable support is something we strive for every day.
Thank you for your trust and support. We're honored to have you as part of the Lifepro family and look forward to continuing to support your wellness journey 🧡✨
Great service and communication!
I really have a lot of respect for Lifepro! My turbo vibration plate quit working. I contacted Lifepro and they sent me a replacement! I was continually kept up to date from customer service and told me the latest. Angelica was a great communicator and was very knowledgeable! Also Erica checked in on me during this time too. I would totally recommend their products as they have a lifetime warranty! THANK YOU LIFEPRO!!
24 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your amazing feedback! We're honored to hear that your experience reinforced your trust in Lifepro and our commitment to standing behind our products.
While we're sorry your Turbo Vibration Plate stopped working, we're thrilled that our team was able to make the replacement process smooth and worry-free. It's wonderful to know that Angelica kept you informed every step of the way with clear communication and knowledgeable support, and that Erica also took the time to check in and ensure everything was going well.
We'll be sure to share your kind words with both Angelica and Erica and recognize them for providing the outstanding customer care that made such a positive impact.
Thank you for your trust, your recommendation, and for recognizing the value of our lifetime warranty. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨
I had an issue / question and received…
I had an issue / question and received a very quick response.
23 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind feedback! We're delighted to hear that you received a quick response and that our team was able to assist you with your issue.
Providing prompt, helpful support is something we strive for every day, and we're grateful for the opportunity to help.
Thank you for your trust and support. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
Unfortunately because of unrelated…
Unfortunately because of unrelated health problems I was unable to continue using it but impressive build quality and excellent customer and after sales service makes this a great product.
1 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful feedback! While we're sorry to hear that health circumstances prevented you from continuing to use your Lifepro product, we're grateful to hear that you were impressed with the build quality and the support you received from our team.
Providing reliable products and excellent after-sales service is something we take great pride in, and we're glad we were able to make a positive impression throughout your experience.
Thank you for your trust and for recognizing the care we put into supporting our customers. We truly appreciate your support and wish you all the best on your wellness journey 🧡✨
Quick response to issue.
I worked with Susan in customer service. She responded quickly to my questions and was able to resolve my concerns. Thank you.
9 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind feedback! We're delighted to hear that Susan was able to quickly respond to your questions and help resolve your concerns.
We'll be sure to share your appreciation with Susan and recognize her for providing prompt, helpful, and attentive customer service.
Thank you for choosing Lifepro and for allowing us the opportunity to assist you. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
I purchased the lifepro waiver because of lymphatic pooling and exercise. …
I purchased the lifepro waiver because I was having issues with my lymphatic drainage. I can't tell you how much this vibration plate has helped in that regard. I also use it because I do have osteoporosis so I'm hoping it will help with that and it also keeps me moving at 80 years old when I am unable to do any other exercise. It's in my home and it's available 24 hours a day. This was the best purchase I have ever made. Shout out to Ayman at Lifepro for all the help that was given to me when I experienced the problem with my vibration plate and a replacement was automatically sent. Again thank you Ayman and Lifepro for standing by your product.
26 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your heartfelt feedback! We're so happy to hear how much your Lifepro Waver Vibration Plate has become a valuable part of your daily routine and supports you in staying active and moving comfortably at 80 years old.
It means so much to know that your Waver has helped you incorporate more movement into your day and has become a convenient wellness tool you can rely on from the comfort of your home. We're grateful that you chose Lifepro to be part of your wellness journey.
We're especially thankful for your kind words about Ayman. We're glad he was able to assist you when you experienced an issue with your vibration plate and make the replacement process smooth and stress-free. We'll be sure to share your appreciation with him and recognize him for providing such caring support.
Thank you for your trust and for recognizing our commitment to standing behind our products. We're honored to have you as part of the Lifepro family and wish you continued wellness, strength, and many more years of enjoying your Waver 🧡✨
Hello
Hello. I had an issue and LifePro sent me a solution to the problem. Thank you some much Lifepro!
1 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind feedback! We're so glad to hear that our team was able to provide a solution and help resolve your issue.
Making sure our customers feel supported and taken care of is always our priority, and we're grateful for the opportunity to assist you.
Thank you for choosing Lifepro and for your trust in our products. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
The Waver Vibration plate
The vibrations that the product makes are adjustable, many options and levels, to suit your needs. The equipment came with detailed instructions and exercise suggestions. This is useful because I've already adjusted the vibrations to accommodate my evolving needs as I recover and gain strength. Customer service has been excellent. I started out needing help immediately and they were fast reaching out to me and fixing my problem. The product comes with a lifetime warranty.
25 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're thrilled to hear that you're enjoying the adjustable vibration settings and that the different levels have allowed you to adapt your Lifepro equipment as you continue to recover and build strength.
It's great to know that the detailed instructions and exercise suggestions have helped you get the most out of your product and customize your experience based on your evolving needs. We're also grateful to hear that our Customer Support Team was able to quickly step in, resolve your concerns, and provide the assistance you needed from the beginning.
We’re proud to stand behind our products with our lifetime warranty, and we're honored to be part of your wellness journey. Thank you for your trust, support, and thoughtful recommendation. We wish you continued progress, strength, and success with your Lifepro equipment 🧡✨
Martha helped to replace my first one…
Martha helped to replace my first one and will be charging the battery to get started. Have heard such good things about this and am hoping for good results.
26 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your feedback! We're glad to hear that Martha was able to assist you with replacing your product and help get you ready to start using it.
We hope you enjoy your Lifepro device and that it becomes a valuable part of your wellness routine. We’ll be sure to share your kind words with Martha and recognize her for providing helpful and supportive service throughout your experience.
Thank you for choosing Lifepro and for giving us the opportunity to support your wellness journey. We’re excited for you to get started and hope you love your new product 🧡✨
LifePro is the Best!
I purchased a LifePro Message Gun two years ago. I used it daily. It was effective for improving my health issues. When I needed to replace it, LifePro honored my Lifetime Warranty. Angelica and the LifePro Support Team were helpful, accessible, and thoughtful. I highly recommend LifePro!
24 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're so glad to hear that your Lifepro Massage Gun became such an important part of your daily wellness routine and that it provided value for your health and recovery needs.
While we're sorry that you eventually needed a replacement, we're thrilled that Angelica and our Lifepro Support Team were able to assist you and make the warranty process a positive experience. We'll be sure to share your kind words with Angelica and recognize her for being helpful, accessible, and thoughtful throughout the process.
Thank you for your trust, support, and recommendation. We're honored to stand behind our lifetime warranty and to have you as part of the Lifepro family. We look forward to supporting your wellness journey for many more years to come 🧡✨
Excellent Customer Service and Hassle-Free Warranty Replacement
I had a defective treadmill, and the Lifepro support team made the warranty process incredibly easy. They responded quickly, answered all of my questions, and arranged for a replacement in a timely manner. Throughout the entire process, their customer service was friendly, professional, and genuinely helpful.
I’m very satisfied with the support I received and wouldn’t hesitate to recommend Lifepro based on my experience. Great customer service can make all the difference, and they definitely delivered.
18 June 2026
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! While we're sorry to hear you experienced an issue with your treadmill, we're thrilled that our Lifepro Support Team was able to make the warranty process easy, efficient, and stress-free.
It's great to know that our team responded quickly, answered your questions, and provided a timely replacement while keeping the experience friendly and professional. We truly believe that supporting our customers is just as important as creating quality products, and we're grateful to hear that our team delivered the level of care you deserve.
Thank you for your trust, support, and recommendation. We're honored to have you as part of the Lifepro family and appreciate the opportunity to make things right. We hope you enjoy your replacement treadmill for many years to come 🧡✨
Very helpful and gracious
25 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your kind feedback! We're delighted to hear that you found our team helpful and gracious.
Providing a supportive and positive experience for our customers is something we value deeply, and we're grateful for the opportunity to assist you.
Thank you for your trust and support. We're honored to have you as part of the Lifepro family and are always here whenever you need us 🧡✨
I want to thank Lifepro for all of excellent service
I want to thank Lifepro for all of their help especially Ayman. From the time I reported my issue with my Lifepro Vibration plate until I received a replacement vibration plate was just one week! I had my original since 2022 and have used & enjoyed it almost everyday. So a Lifetime warranty, really means what it says. I only several other products, various red-light knee, ankle & handheld items. Thanks again to their team for making my experience great!
18 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your incredible feedback and for being such a loyal member of the Lifepro family! We're thrilled to hear that your Vibration Plate has been such an important part of your daily routine since 2022 and that our lifetime warranty provided the support you needed when you encountered an issue.
We're especially grateful for your kind words about Ayman. It's wonderful to know that he was able to make the replacement process quick and seamless, with your new vibration plate arriving in just one week. We'll be sure to share your appreciation with him and recognize him for providing such excellent customer care.
We're also honored to hear that you continue to trust Lifepro with your wellness needs through your other red light therapy products. Your continued support over the years means so much to us.
Thank you for choosing Lifepro and for allowing us to be part of your wellness journey. We're grateful for your trust and look forward to supporting you for many more years to come 🧡✨
I really appreciate the product
I really appreciate the product. Very good quality have been using for the last 10 years fantastic
25 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your incredible feedback and for being a loyal member of the Lifepro family for the past 10 years!
We're thrilled to hear that you've enjoyed the quality and performance of your product over such a long period. Knowing that our products have been a trusted part of your wellness routine for a decade means so much to us.
Thank you for your continued support, trust, and for choosing Lifepro throughout the years. We're honored to be part of your journey and look forward to continuing to support you for many more years to come 🧡✨
Lifepro Truly Cares About Their Customers!
Lifepro is a fabulous company. My husband and I purchased a sauna wrap in 2023 that later was recalled in 2025 due to a safety concerned with overheating. I contacted the company and received an immediate response. Ariel was so lovely to work with. She was understanding and helpful. My replacement wrap was dispatched that same day and I received it two days later. The upgraded wrap is wonderful. We initially purchased the wrap when my sternum was fractured and I felt it helped me heal faster. I am using it now to help treat Stage 2 Lyme Disease. I cannot praise this company enough for their proactive concern and how they value their customers and their safety. Thank you, so much!
21 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful and heartfelt feedback! We're incredibly grateful for your trust and support, and we're so glad to hear that Ariel was able to assist you with your replacement wrap and make the process smooth and reassuring.
Customer safety is always a top priority for us, and we appreciate your understanding and patience throughout the replacement process. We're delighted to hear that your upgraded wrap arrived quickly and that you’re enjoying the improved experience.
We'll be sure to share your kind words with Ariel and recognize her for providing such compassionate, helpful, and attentive support. Hearing that she made you feel valued and cared for means so much to our team.
Thank you for allowing Lifepro to be part of your wellness journey and for recognizing our commitment to our customers’ safety and satisfaction. We're honored to have you and your husband as part of the Lifepro family and wish you continued comfort and wellness 🧡✨
Lifepro Best Customer Service - Maria
Lifepro has the best customer service department. Maria handled my request for a replacement. She was prompt, communicated with me in a timely manner and made sure I had all the information I needed to receive my item. She also answered all my questions in a professional manner. Thank you Maria for making this situation as pleasant as possible!
24 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your wonderful feedback! We're delighted to hear that Maria provided such excellent support throughout your replacement process.
It's great to know that she was prompt, communicative, and made sure you had all the information needed while answering your questions with professionalism and care. We'll be sure to share your kind words with Maria and recognize her for creating such a positive customer experience.
Thank you for your trust, support, and thoughtful review. We're honored to have you as part of the Lifepro family and grateful for the opportunity to assist you. 🧡✨
I was in desperate need of replacement parts
I was in desperate need of 2 replacement parts for a Lifepro that I purchased second hand. I contacted Lifepro without much expectation. I was overwhelmed with the high level of customer service bestowed upon me. Bunny was very helpful and provided unparalled customer service. Lifepro is extremely lucky to have someone like her representing their company! I would highly recommend this company.
24 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your incredible feedback! We're delighted to hear that Bunny was able to provide such exceptional support, even though your Lifepro product was purchased second hand.
It's wonderful to know that she exceeded your expectations by helping you obtain the replacement parts you needed and delivered the kind of caring, attentive service that made such a positive impression. We'll be sure to share your heartfelt compliments with Bunny and recognize her for her outstanding dedication and customer care.
Your recommendation means the world to us, and we're so grateful for your trust in Lifepro. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey whenever you need us 🧡✨
Exceptional Customer Service
I have purchased several LifePro red light therapy devices. I recently had an issue with a device (my fault, not a product defect). I contacted LifePro and the response time was quick. I was a customer service representative for more than 22 years, including as a customer relations agent for an international company. As such, I know that a product is only as good as the company that backs it up when there is a problem. LifePro worked diligently until they found a solution to my issue, with a team member updating me weekly. The team went above and beyond. And the team didn’t stop until the issue was resolved. Team member, Marineth did a follow-up, making sure my issue was taken care of; when it counted, the team didn’t give up until there was a solution, and I was happy with that solution.
22 July 2026
Unprompted review
Reply from Lifepro
We truly appreciate you taking the time to share your experience 🧡✨
Thank you for your thoughtful and heartfelt feedback! It means so much to us, especially coming from someone with more than 22 years of customer service and customer relations experience.
We're delighted to hear that our team was able to support you, even though the issue wasn't caused by a product defect. We firmly believe that great customer service is about standing by our customers, and we're so glad that our team remained committed to finding a solution and keeping you informed every step of the way.
We'll be sure to share your kind words with Marineth and the rest of the team. Knowing that Marineth's follow-up and our team's persistence made such a positive impression is incredibly rewarding. We strive to provide the kind of service that builds lasting trust, and we're honored that we were able to do that for you.
Thank you for your continued trust in Lifepro, for choosing multiple red light therapy products, and for recognizing the dedication of our team. We're honored to have you as part of the Lifepro family and look forward to supporting your wellness journey for many years to come 🧡✨
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