Excellent water filtration system! We bought our MXL 13 about six years ago. It provides us with a purified and hydrogen water for all these years without any problems. We choose life ionizer after re... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Life Ionizers was established in 1996 with offices in the USA, Europe, Canada, Australia and distributed in 23 Countries. We strive to provide the highest quality water ionizers on the market at the best prices and hope to earn your five star reviews for Life Ionizers. From travel units to commercial water ionizers, Life Ionizers provides a wide range of alkaline water solutions. Life Ionizers offers: - Best pH spectrum - Alkalinity and acidity. - High antioxidant potential concentrations at drinkable pH levels. - Water Report, water analysis and customized filtration. - Full lifetime warranties on Life MXL-9 units and above. - International Voltage. - 5, 7, 9, 11, 13 and 135 plate units. We're committed to revolutionizing the international health water industry. Our alkaline hydrogen-infused products set a new standard for excellence and innovation. Crafted with state-of-the-art purification processes and a dedication to environmental sustainability, Life Ionizers offers premium health water that exceeds expectations. Join us in our mission to hydrate, nourish, and revitalize lives globally. Choose Life Ionizers for superior hydration and unmatched quality. The Life Ionizer Review Team is standing by to help you out! Please contact us at reviews@lifeionizers.com with any questions or concerns. Cheers to your health! - Life Ionizer Reviews Team
2330 La Mirada Ave. Suite 100, 92081, Vista, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’m pleased to say that the sales team at life ionizers is fully able and ready to take care of and answer any questions that you may have, I have been associated with life, ionizers for years and have been pleased to use their product faithfully and has always been a good experience. The only time I’ve ever had a problem,It was taken care of promptly. I’m thankful for the boys Brad, Justin and team well done as always!
Great customer service, quick call back. Attentive to customer needs. Also excellent knowledge of the water filtration products. Highly recommended.
Easy to work with, excellent service when ordering filters for my unit. Life Ionizers are built for life. Happy Returning customer.
We researched machines before we purchased our Life MXL and found this one best for our needs. We have been very pleased with it. The company has been very responsive although sometimes it takes a while to get replacement filters.
I love my Life Ionizers M9 for 10 yrs. This is so much better than drinking water from plastic bottles. It easy to maintain and easy change filters. No issue or problem with this machine. Im encouraging you Try this product Life ionizers.
Wonderful machine. I have this machine for about 10 yrs.
Wow I was on the website on a Sunday with a question about pre-filters and in the chat I asked a question it answered immediately and I left my phone number and Brad contacted me immediately and answered my questions and even sent me out a discount for my next purchase. On a Sunday that's Great Customer Support.
Tech support was amazing at Life Ionizers. I sent them a picture of what the part that the o ring broke. They were able to fix me up with a new connector for my MXL-9 unit. Without that part I wasn’t able to use my system.

Reply from Life Ionizers
Excellent water filtration system! We bought our MXL 13 about six years ago. It provides us with a purified and hydrogen water for all these years without any problems. We choose life ionizer after researching the market for a few months. Being on the same quality level with Kangen water Life ionizer offers their systems for much better prices.

Reply from Life Ionizers
By far the best water filtration systems company in the world. It makes your water taste so much pure than drinking tap water, and is way better than Zephyrhills too.
Definitely a hefty investment, but 100% worth it. You will thank yourself later.

Reply from Life Ionizers
ABSOLUTELY THE WORST! AND BRAD MOST OF ALL! THEY ARE A BUNCH OF DOUCHEY (OBNOXIOUS, ARROGANT, DISMISSIVE) MEN WHO HAVE NO CARE FOR YOU, ALL THEY CARE ABOUT IS MAKING THEIR MONEY.
BRAD IS SWEET AS PIE WHEN HE'S SELLING THE MACHINE TO YOU, LYING STRAIGHT TO YOUR EAR (VIA PHONE) ABOUT HOW ITS A HYDROGEN WATER MACHINE, WHEN IT'S NOT! THEY'VE EVEN GONE AS FAR NOW TO UPDATE THEIR SITE, ALL THEIR PRODUCTS NOW USE THE WORD HYDROGEN, ITS A LIE DO NOT FALL FOR IT. ITS MARKETING BECAUSE THEY KNOW PPL ARE LEARNING THAT IT'S NOT THE ALKALINITY HELPING PPL BUT THE HYDROGEN MOLECULES THAT'S DOING THE JOB. SO THEY NOW ITS A "FAD".
THEY WERE SUPPOSED TO TEST OUT SOME TRUE HYDROGEN MACHINES AND BEGIN TO SELL THEM, HE TOLD ME HE WOULD EXCHANGE MY MACHINE FOR THAT ONE BUT THAT NEVER HAPPENED! HE'S A FLAT OUR LIAR. AND WILL DUCK YOU FOR A YEAR. WHEN YOU'RE TRYING TO REACH HIM HE USES THE SAME OLD LIE "IM AT DISNEYLAND WITH MY FAMILY" HE TRULY IS SCUM! TAKES YOUR HARD EARN MONEY FOR A MACHINE THAT IS WORTHLESS.
DO YOURSELF A FAVOR A SPEND THE EXTRA MONEY FOR A REAL DEAL JAPANESE KANGEN LEVEL UK MACHINE. IT'S ALSO A ALKALINE MACHINE BUT IT'S THE ONLY ONE THAT TRULY DOES WHAT IT SAYS. YOU'LL DRINK THAT WATER CONSISTENTLY FOR A WEEK AND WONT NEED NEARLY AS MUCH BECAUSE YOU'LL BE SO HYDRATED.
THIS LIFE IONIZER MACHINE HAS YET, YET TO HYDRATE ME. IT'S THE ONLY WATER I HAVE DRANK FOR ALMOST A YEAR NOW AND TRULY NO BENEFITS. IT IS LIKE DRINKING TAP WATER.
The water quality of the Life MXL-15 is exceptional, offering clean, antioxidant-rich, and alkaline water.
The setup process was straightforward, and the unit itself is both sturdy and well-built. I consider this a worthwhile investment.
What a great experience I had with Life Lonizers
I can’t explain more I’ve went through two different water machines until I found this company just look at the history 28 years and running located in different parts of the world
Not only that the work ethic and communication was amazing I HIGHLY RECOMMEND Life lonizers
Thank you

Reply from Life Ionizers
After a lot of research, I chose this company because of their reputation and experience. 28 years in business and over 600,000 units sold gave me confidence. The unit works flawlessly and I love that it’s family-owned and backed by great support. My energy levels have gone up, and the water just feels fresher compared to bottled or filtered options.

Reply from Life Ionizers
WELL, I HAVE TO SAY I RECIEVED A CALL GOT TO TALK WITH BRADLY AND RESOLVED ALL MY ISSUES WAS VERY EASY TO GET WHAT I NEEDED I SURE I WILL UPGRADING NEXT YEAR FOR SURE THANK YOU.TAKE CARE ..ENJOY THEM GRANK KIDS : )

Reply from Life Ionizers
It is rare that you find companies that follow through on verbal promises. Brad at life ionizers is that guy. He goes above and beyond and if something goes wrong he steps in to solve the issue. I highly recommend the whole home and counter top water systems. Promises Made Promises Kept

Reply from Life Ionizers
Paul has great customer service and makes the transaction smooth and easy.

Reply from Life Ionizers
Couldn’t be more happy with my purchase and experience with Brad! Super helpful and very knowledgeable, I was able to get the right water machine at the best price. Additionally he is always available to help me whenever I do have questions. Highly recommended working with Brad if you’re looking to get one of these machines!

Reply from Life Ionizers
I love my life ionizer.I've had it for 5 years and the filtration is very affordable and always great customer service. I have the countertop but i'm most likely going to buy one for underneath sink as well. I literally lost weight drinking the alkaline water, as advertised about twelve pounds in two and a half months.
Very understanding company. Their ionizer are top of the line quality and the water has never been more silky smooth. I’ve been dealing with them for four years, plus and have no regrets. Great customer service great technical support when needed and great explanatory videos showing and describing step-by-step processes with their system. Highly recommend!!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.