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LifeHarmoniX Reviews 6

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TrustScore 2.5 out of 5

2.3

Education Center
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Company details

  1. Education Center

Written by the company

Skills that are not taught in school! Traditional education does not provide essential skills for real life. Learn what is really important with the best teachers of practice.

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2.3

Poor

TrustScore 2.5 out of 5

6 reviews

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Rated 1 out of 5 stars

I have had the same experience as…

I have had the same experience as everyone else, signed up for $10 course, then they somehow got me in for a $79 trial. Total scammers.
Sent me one of the same messages below. DO NOT SIGN UP WITH THESE PEOPLE.
And they talk about 'well being' Just horrible

16 May 2024
Unprompted review
LifeHarmoniX logo

Reply from LifeHarmoniX

Hi Abi!

I understand that you’re upset, and I'm deeply sorry for any inconvenience this has caused you.

When purchasing a course, you were also given the option to add a free trial week for accessing all courses on our platform. This trial access is entirely optional, and you can choose not to accept this offer during the purchase process. Additionally, if you've already activated the trial, you can cancel it anytime within the trial week through your account settings. If you need further assistance with this, please let me know.

Also, I'd like to draw your attention to the fact that our Support Team didn't decline your refund request. We sent you a detailed instruction on how it's possible to receive your refund at the moment. I kindly recommend you follow it, if you wish to get the payment back. Our managers are ready to consult you on any questions that may arise.

If you still need our assistance, or we can assist you in any way - feel free to contact our Support Team via hello@lifeharmonix.com.

Best Regards,
Lina Kohl,
Customer Support Lead of LifeHarmonix

Rated 1 out of 5 stars

The customer service is terrible


The customer service is terrible. I wanted to buy " The Art of Speaking: Connect Powerfully and Persuade Effectively" It was not a good course. I can barely understand the video. They promise you things via email and say they have a money-back guarantee if you're not satisfied, but the product is low quality. They don't want to give you a refund. Instead, they try to sell you more things. Then they contradict themselves in the email. I usually buy a lot online, and this is the first time I've seen a company deceive consumers like this. They don't want to give me my money back; they just want to sell me more things. It's awful to lose the money. They tell me that their processing partner, STRIPE, can't process the refund. I will never buy from them again!

This is their last email:
Hi Jessica,

We sincerely apologize for the delay in processing your refund. We understand your frustration and taking swift action to get this resolved.

Stripe, our payment processing partner, has informed us that they cannot process refunds due to technical limitations. Unfortunately, we don't have more specific details about the issue, but we're ready to provide any necessary information from our side to expedite the process.

For a quicker resolution, we recommend contacting the bank that issued the card used for your purchase. They may be able to assist in processing the refund.

As a gesture of goodwill, we've added 30 days of free subscription to your account, with no auto-renewal, to give you extra time to explore our platform.

We apologize for any inconvenience or frustration this delay may have caused. Your patience and understanding during this time are greatly appreciated.

If you have any further questions or concerns, please don't hesitate to reach out. We're here to assist you every step of the way.

Thank you for your understanding and continued patience.

Best regards,
Maria, Customer Support Manager

Once again they do nothing. Incredible!

7 May 2024
Unprompted review
LifeHarmoniX logo

Reply from LifeHarmoniX

Hi Jessica,

We appreciate your feedback.

We're sorry that the "Art of Speaking: Connect Powerfully and Persuade Effectively" course didn't meet your expectations.

It is important to note that we are not denying your request for a refund. We have provided clear and concise instructions in our reply email that we kindly ask you to follow to receive your refund.

Our team is dedicated to ensuring customer satisfaction, and we expect you to take the necessary steps to resolve this matter expeditiously. Please follow our outlined instructions, and we will be happy to provide any additional information that may be required.

Best regards,
Lina Kohl,
Customer Support Lead at LifeHarmonix

Rated 1 out of 5 stars

SCAM!

I also purchased a 10 dollar course. I was immediately charged 79$ for a non consensual subscription. They then said they would refund the amount but needed to talk to their payment company called stripe. Weeks later they emailed saying that the company stripe could not process the refund due to technical issues. This is so frustrating.
Below, in their response they say they are ready to make a refund to me. This is a lie for the purpose of marketing, as they continue to tell me they will not refund.
Lifeharmonix,
Please reply again. We are ready to refund you means what exactly? You did not email me any further information. You maintain that I must take care of it through my bank. I don’t care if stripe will not issue the refund. You should send a check for the refund. You do not depend on stripe. You should also do this for every customer who felt the process was not transparent. You said we clicked on a box, but surely the system was not transparent enough if you have so many complaints. What have you done to improve your online subscription process? Please respond in writing.

12 March 2024
Unprompted review
LifeHarmoniX logo

Reply from LifeHarmoniX

Hi, Liana!

We're sorry you had a bad experience with us, but we're ready to make a refund for you.

I need to underline, that the payment for a subscription occurred after a week trial, not immediately. While purchasing a course, you also ticked the box to add a free trial week access to all courses. If not canceled, the trial renews into a monthly subscription after 7 days, according to the Terms of Service. You can opt out of the trial at the stage of the purchase or cancel it in the account settings or via our Support Team within a free week trial to avoid the payment.

I see your communication with our manager. Please note that your subscription was canceled immediately after you requested it and there was no attempt to charge a month's pay ($79), nor was there a month's pay.
We are not refusing to give you a refund. We have carefully described for you the steps you need to take to get your refund back In the reply email. We want to make things right between us and our customers. Please, follow the advice, on our side we're ready to provide you with all the necessary information that will help you in this matter.

Best Regards,
Lina Kohl,
Customer Support Lead of LifeHarmonix

Rated 1 out of 5 stars

Low value content & non consensual subscription

I purchased a low cost course and got a non consensual subscription afterwards which I had to cancel and could not be refunded. I do not recommend to invest on this platform. Low value content.

25 March 2024
Unprompted review
LifeHarmoniX logo

Reply from LifeHarmoniX

Hi Lionel!

Please don't worry, our Support Team is always here to assist you.

I must underline, that our site requires total consent for a trial subscription from a customer. You can easily opt out of it, while purchasing a course, and proceed with one course. Also, you can deactivate your trial in the settings to avoid the charge or contact our Support Team to cancel it, as you already did.

As I can tell, relying on your review it's most commonly that at the stage of the course purchase, you also ticked the box to get a trial week access to all our courses and events.

If there's anything else we can do for you, do not hesitate to contact us again, our Support Team is always ready to assist you.

Best Regards,
Lina Kohl,
Customer Support Lead of LifeHarmonix

Rated 1 out of 5 stars

This is a total scam

This is a total scam! Wish I’d read the reviews before buying one course! Now I’m in a contestant battle with them. They kept taking 79usd from my account.
TOTAL SCAM

29 March 2024
Unprompted review
LifeHarmoniX logo

Reply from LifeHarmoniX

Hi, Clara!

We're sorry to hear that you had such a frustrating experience with us.

It appears that while purchasing a course, you also ticked the box and added a free trial week to access all the courses on our platform. I want to assure you, that trial access is optional, and you can dismiss this offer at the stage of purchasing a course or within a trial week in your account settings. Moreover, our Support Team is always glad to assist you in case of any difficulties.

Unfortunately, I can't find any account in our account base associated with name of your profile here in TP.

If you still need our help, please, feel free to reach out to us directly via email at hello@lifeharmonix.com? We'll get back to you as soon as possible to sort this out.

Best Regards,
Lina Kohl,
Customer Support Lead of LifeHarmonix

Rated 1 out of 5 stars

Most likely a scam

Most likely a scam. Paid 19 dollars and they're texting me on WhatsApp from two account. They're texting the same messages:

Jola Hebda, seems like you might have missed my last message.
Just a quick update: there are only 2 spots left for our practice session! Would you like me to reserve one of these last spots for you?
Let me know soon, so I can send you the exclusive link 🙋‍♂

And the other messages:
Sacrill: Jola Hebda, hi again! I noticed that unfortunately, you missed the last practice session. We will have lots of such events every week, would you like me to send you the whole schedule?

I just want to make sure we got you a spot at the Zoom Event. Do you want me to sign you up?

Jola Hebda, hi again! I noticed that unfortunately, you missed the last practice session. We will have lots of such events every week, would you like me to send you the whole schedule?

After answering to these texts they just send them again.

It was at a 90% discount, from 190 to 19 dollars, most likely to attract attention and get more victims to purchase their so called product.

26 March 2024
Unprompted review
LifeHarmoniX logo

Reply from LifeHarmoniX

Hi, Jola!

I'm sorry to hear that we've made such an impression to you.

The messages were from our Account Manager. While purchasing a course, you also left your phone number, so we could contact you. Our manager wanted to make sure that everything is alright with your account, that you got your access and also tell you more about our platform, especially, to invite you to our Zoom-sessions where we do practices with our coaches online and share experiences with other customers.

Sure, we'll check then that no more messages from our manager will be sent.

In case of any questions, do not hesitate to contact us, we'll be happy to answer all your questions ❤️

Best Regards,
Lina Kohl,
Customer Support Lead of LifeHarmonix

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